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Jeff Haas Mazda

Houston, TX

4.3
628 Reviews
At Jeff Haas Mazda, every employee takes immense pride in serving our customers. We are committed to ensuring that your experience with us is enjoyable. That’s why many customers choose Jeff Haas Mazda for their needs, whether it’s for new Mazdas, used cars, service, or parts. We are honored to have received the highest levels of customer satisfaction awards, including the Gold Cup and the President’s Club awards, presented by Mazda of America to the top dealerships. These awards are based on customer testimonials regarding their experiences with sales, service, and overall satisfaction at Jeff Haas Mazda—an accomplishment unmatched by any other Mazda dealer in the Houston area.
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16711 Katy Freeway

Houston, TX

77094

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Showing 628 reviews

October 25, 2013

Carlos was as always very friendly with good sense of humor. He listened to my concerns and told me the service needed for the current condition in order to save me money :-) More

by parenak
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Guzman
October 24, 2013

Even though I did not purchase my vehicle at Jeff Haas Mazda my former dealership went out of business & I have been dealing with Jeff Haas Mazda's service department ever since. Todd Troublefield has More

by JH16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
October 22, 2013

I came into Jeff Haas Mazda for a routine oil change on my Mazda Rx-8. I dealt with service advisor, Todd Troublefield. I pulled up under their awning and was promptly greeted at my car by Mr. Troublefie More

by irishashes19
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
October 22, 2013

I have been going to Jeff Haas Mazda for 27 years. The service department is top-notch! They give me a ride to work and pick me up when my car is ready. The car is always fixed to my satisfaction and the More

by jkcarlin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
October 18, 2013

I rate all aspects of the service department at Jeff Haas as GREAT except for price because I suspect I might find cheaper service at a non-dealer location. But I wouldn't trade the potential (assumed) cost More

by almeida
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Guzman, Carlos Guzman
October 17, 2013

My service advisor is Alan Hempel. I have been dealing with Alan since my first Mazda purchase at Jeff Haas. Now my current vehicle 2007 CX7 (that I purchased at Jeff Haas hasn't been serviced anywhere e More

by EllenSedita
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Alan Hempel
October 16, 2013

I just simply could not believe the overall hospitality of this place. I have bought Chevys, and Fords, Honda's, and Toyota's. And have never been greeted in the friendly manner that Jeef Haas does. I More

by Josecx5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Dupy
October 05, 2013

I've been through my share of purchasing vehicles, but this by far was the best experience I have ever had! Phil was very willing to work with us and exceeded all of our expectations. If you are looki More

by Mlb2000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phil
October 04, 2013

This is a great dealership!!! You are put at ease right away and there are no high pressure sales tactics used. If you do not want anything added it is no problem. Ray Maxa helped me with the purchase of More

by Brauneis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray Maxa, Ray Maxa
October 01, 2013

I recommend Ray because of his no-pressure style and wonderful manners. He is very knowledgeable about the Mazda3 I purchased for my daughter. He took the time to explain the safety features of the car More

by Mamarosa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Maxa, Ray Maxa
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