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Jeff Haas Mazda

Houston, TX

4.2
627 Reviews
At Jeff Haas Mazda, every employee takes immense pride in serving our customers. We are committed to ensuring that your experience with us is enjoyable. That’s why many customers choose Jeff Haas Mazda for their needs, whether it’s for new Mazdas, used cars, service, or parts. We are honored to have received the highest levels of customer satisfaction awards, including the Gold Cup and the President’s Club awards, presented by Mazda of America to the top dealerships. These awards are based on customer testimonials regarding their experiences with sales, service, and overall satisfaction at Jeff Haas Mazda—an accomplishment unmatched by any other Mazda dealer in the Houston area.
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16711 Katy Freeway

Houston, TX

77094

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Showing 627 reviews

August 10, 2018

Super happy! Nick is awesome and made everything easy! Didn’t care when we ate Doritos at his desk and followed through with everything we discussed, and even fixe More

by HoneyC
Recommend Dealer
Yes
Employees Worked With
Nick Acevedo
Aug 13, 2018 -

Jeff Haas Mazda responded

Thank you for the glowing review and congratulations on your purchase! We are dedicated to our customers and it is important we do everything in our power to ensure they drive away happy customers! Nick is a wonderful asset to our team and I'll make sure he hears of your kind words. We look forward to seeing you again! Best regards, Todd Crabtree, GM, toddc@jeffhaasmazda.com

August 09, 2018

Great experience Awesome staff and great prices! Cuong Nguyen was so helpful and made us feel at ease! The buying process couldn’t have gone any smoother. Definitely r More

by j0yc3lyn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Cline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cuong Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Acevedo
Aug 09, 2018 -

Jeff Haas Mazda responded

We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Best, Todd Crabtree, GM, toddc@jeffhaasmazda.com

August 08, 2018

Great service We went in to buy a certified Mazda 6, and the service was great. We did a nice test ride, and they explained everything clearly. Very recommendable. More

by san1290
Recommend Dealer
Yes
Employees Worked With
Keith Castilla
Aug 08, 2018 -

Jeff Haas Mazda responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Best, Todd Crabtree, GM, toddc@jeffhaasmazda.com

July 31, 2018

Great experience! I just bought my first Mazda about a month and a half ago. We were debating between a Mazda and Toyota. After visiting the two dealerships, my husband More

by Ahmad123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Silmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Taylor Mallek
Aug 01, 2018 -

Jeff Haas Mazda responded

Thanks for this marvelous review and congratulations on your new car! We are so pleased that Taylor and Charles were able to provide you with such exceptional service. Enjoy your new Mazda! Best, Todd Crabtree, GM, toddc@jeffhaasmazda.com

July 31, 2018

New car The service was great, Mohamad made sure all of my needs were met and considered and was honest. I was able to test drive the car on the highway and t More

by Snewell11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mohamad Rahhal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2018 -

Jeff Haas Mazda responded

Thank you so much for your feedback. We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with Mohamad. Please let us know if we can ever help you in the future. Best, Todd Crabtree, GM, toddc@jeffhaasmazda.com

July 31, 2018

Great Experience, Super Knowledgable. Works FOR you. The experience with Taylor was great from start to finish. He didn’t miss a beat in welcoming me and guiding me through the purchase. He knew exactly More

by SGhuber
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Taylor Mallek
Aug 01, 2018 -

Jeff Haas Mazda responded

I am happy to hear that your time spent with Taylor was pleasant. Congratulations on your new Mazda 6! If you have any questions or need any further assistance, please come back to visit us. We look forward to seeing you in the future. Best, Todd Crabtree, GM, toddc@jeffhaasmazda.com

July 31, 2018

First Car! Had a great car buying experience! Taylor was patient, knowledgeable and not pushy! Very surprised he's only been selling cars for 4 months. Everyone More

by AlexaLong
Recommend Dealer
Yes
Employees Worked With
Taylor Mallek
Aug 01, 2018 -

Jeff Haas Mazda responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great shopping experience with us. Please let us know if we can help you with anything else. Best, Todd Crabtree, GM, toddc@jeffhaasmazda.com

July 28, 2018

They made buying my car very fast and easy. I was looking for a nice used Miata - they had one that was in great shape. I drove it and liked it but was scheduled to drive another car to compare More

by keithmazda2010
Recommend Dealer
Yes
Employees Worked With
Keith Castilla
Aug 01, 2018 -

Jeff Haas Mazda responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best, Todd Crabtree, GM, toddc@jeffhaasmazda.com

July 25, 2018

Great experience Keith was really great at answering all of my questions and I had a lot. Im a person that needs to compare and contrast all of my options and he was r More

by Mika
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Castilla
Jul 26, 2018 -

Jeff Haas Mazda responded

Thank you for the kind words, Mika. We take pride in knowing our customers have a great experience at our dealership. I will be sure to share your feedback with Keith, and please let us know if we can help with anything down the road! Thank you for your business! Best, Todd Crabtree, GM, toddc@jeffhaasmazda.com

July 25, 2018

Amazing. I love Mazda. This dealership is full of wonderful salesmen and women. I would recommend this location to anyone who is looking for a Mazda. Taylor wa More

by gmail1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Taylor Mallek
Jul 26, 2018 -

Jeff Haas Mazda responded

Thank you so much for the wonderful review of your experience at Jeff Haas Mazda. We love hearing from great customers like yourself! I will be sure to share your feedback with Taylor. We look forward to providing you a truly exceptional experience time and time again. Best, Todd Crabtree, GM, toddc@jeffhaasmazda.com

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