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Jeff Drennen Chevrolet Buick GMC Cadillac of Zanesville

Zanesville, OH

not yet
rated
17 Reviews

3625 North Maple Ave

Zanesville, OH

43701

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Showing 17 reviews

August 02, 2023

I can't say enough good things about my salesman Tyler O'Donnell. Professional and very helpful, he made my buying experience seemless. If you're in the market for a new or good used vehicle see Tyler. More

by gbjolly62
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler O'Donnell
May 07, 2023

Found a 23 Silverado on cars. com that I liked at this dealership. I worked with Dakota, who was a nice fellow. We came to an agreement and I drove 1100 miles to pick it up. When I More

by ajb5540
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Dakota
May 10, 2023 -

Jeff Drennen Chevrolet Buick GMC Cadillac of Zanesville responded

Dear Andrew, Thank you for reaching out to us. We will contact you today by telephone to discuss this unfortunate occurrence. Sincerely, Jeff Drennen GM Superstore

October 15, 2022

I am completely satisfied with Keith who worked above and beyond to get me in my dream Chevrolet Silverado 4x4. Keith came highly recommended to me from 2 other people that have bought 4 vehicles through him More

by Melissa43701
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith
September 06, 2022

We were not pleased with the service we received. BUT, after communicating our issues Jeff Drennen to make it right. Thank you for that. More

by HIX.TWO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
service
Sep 06, 2022 -

Jeff Drennen Chevrolet Buick GMC Cadillac of Zanesville responded

Hello HIX.TWO, Thank you for contacting us. We do understand now there was a separate engine controller on your vehicle and that our technician was unaware of it. We have already agreed with you to cover this outside expense in a previous conversation. We apologize for any confusion. Sincerely, Jeff Drennen GM Superstore

Sep 07, 2022 -

HIX.TWO responded

Thank you for making this right Jeff Drennen GM Superstore!!

July 13, 2022

Called and it was kinda confusing. I had 9nlyba few questions and I had to schedule an appointment so I can ask. Plus the secretary wasn't much help to begin with. More

by Sandman93
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
N/A
Jul 15, 2022 -

Jeff Drennen Chevrolet Buick GMC Cadillac of Zanesville responded

Hello Sandman93, It seems that some signals were crossed in communication. We would appreciate being able to reconnect with you. Please call our services department and let us have the opportunity to help you. Sincerely, The Team At Jeff Drennen GM Superstore. Call 740-452-3611

December 04, 2021

My 2016 Silverado had a warranty transmission repair which took 19 days. The service department did not call me with updates as requested, each time I called for an update would leave a message and wait More

by jlarimer2002
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Pete, John
July 12, 2021

I worked with Tyler, he went well beyond quality service! He is extremely articulate and very knowledgeable. His polite mannerisms made it easy to purchase a car . He was able to arrange a driver to pick m More

by intatt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler, Tracy
June 09, 2021

Everyone I dealt with was nice. I felt I got an honest deal on a used car. Justin was a pleasure to deal with. Thank you More

by cjw431
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin
March 21, 2021

DO NOT TRUST! They don't deserve the one star I gave them in each category because they took advantage of me. They said they flashed the computer to the motor (?) when they really didn't. They told me the ca More

by LS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Unsure
October 20, 2020

Jeff Wells and the sales manager Pat made sure I walked out of there in a great vehicle when other dealerships couldn't help me. They both went above and beyond to get me in a vehicle. Thanks guys. More

by Kerrydalton98
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Wells, Pat sales manager
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