Jeff D'Ambrosio Volkswagen
Downingtown, PA
Filter Reviews by Keyword
By Type
170 Reviews of Jeff D'Ambrosio Volkswagen
Fastest, easiest, and best car buying experience. Like most savvy car buyers, we do most of our homework before even walking into a dealership. The internet is a powerful tool with model features, pri Like most savvy car buyers, we do most of our homework before even walking into a dealership. The internet is a powerful tool with model features, prices paid, and car buying experiences at our finger tips. The traditional salesman have almost been replaced and car buying is now about service and value. I did my research, confirmed the car was available and drove down to negotiate the deal. Tyler was very professional and the negotiating and initial paperwork took 10 minutes. I am picking up the car next week and am looking forward to finalizing the process and will most likely bring the whole family. More
They forged my signature on the Buyer's Order document and sent it to the bank with $6000 more than what we agreed on. Downingtown Police Department received my statement reg on the Buyer's Order document and sent it to the bank with $6000 more than what we agreed on. Downingtown Police Department received my statement regarding this incident and will start investigation. Christopher Donze is the manager who was signing this deal and he is ONE BIG LIAR. General Managers didn't answer the phones or respond to e-mail in a timely manner and forwarded my request back to Christopher Donze. More
New car purchase Dave Baldwin did a phenomenal job taking care of me. I cannot express how I felt so comfortable throughout the whole process. Even with him being so b Dave Baldwin did a phenomenal job taking care of me. I cannot express how I felt so comfortable throughout the whole process. Even with him being so busy, he was able to accommodate both myself and others as I had noticed while there. I will be recommending anyone who needs a car to go see Dave Baldwin at Jeff D'Ambrosio's. More
Awesome experience and negociation! I negotiated my car, a 2017 Tigan for a Lease through the internet with Tiffany, the whole process took less then two days, and it was a pleasure work I negotiated my car, a 2017 Tigan for a Lease through the internet with Tiffany, the whole process took less then two days, and it was a pleasure working with her. Right after the deal was sealed John Duffey took of the documentation and at the dealer he gave a tour of the car in detail, and I was out of there in no time. I leased through the Foreign Business Program of VW, and they made it as simples as possible, Like I said in less then 24 hours I had the car. More
Great car, great people! As an out-of town buyer, I knew nothing about this dealership. It turned out to be the most pleasant car-buying experience of my life. The 2017 Golf R As an out-of town buyer, I knew nothing about this dealership. It turned out to be the most pleasant car-buying experience of my life. The 2017 Golf R was ordered from Germany. By the time it arrived at the dealership, I had just suffered the loss of a very dear loved-one, and was unable to think about taking possession of a new car and might not even want it. Jeff Deacon and his manager were incredibly understanding, and urged me to take as much time as I needed. When I showed up a week later, Jeff spent a great deal of time going over the car's features during a test drive prior to purchase and a "tutorial" session after the sale was completed. Jeff Deacon is everything you could want during a car-buying experience. He knows the product well, he is extremely courteous and attentive to his customers' needs (as were all staff members with whom I dealt), and, most important, he is simply a very nice person and a pleasure to spend time with. The Golf R, by the way, is amazing! More
Great customer service This was my first time buying a car and they made it pretty simple. Doug helped me as well as many other sales reps which gave an overall great custom This was my first time buying a car and they made it pretty simple. Doug helped me as well as many other sales reps which gave an overall great customer service experience More
A modern dealership experience I had a great experience purchasing a new 2016 Volkswagen Golf SE from Jeff D'ambrosia Volkswagen with the help of my Sales Advisor Stefan Williams. I had a great experience purchasing a new 2016 Volkswagen Golf SE from Jeff D'ambrosia Volkswagen with the help of my Sales Advisor Stefan Williams. These are people that understand the modern car buying experience. They get right to the point with extremely fair offers, everything is upfront with a low pressure environment and outstanding customer service. I made a nearly 6 hour round trip to purchase my Golf from them going based on previous reviews that seemed reflect that. Needless to say Jeff D'ambrosia VW completely made the trip worth while. From start to finish my Sales Advisor Stefan Williams was extremely communicative. Again he represents the modern way of doing business. He is technology savvy and will reach out to you in whatever manner you prefer, whether its e-mail, text/iMessage, or a good old phone call. He enjoys his job and enjoys the product he sells and that comes through immediately when you get to know him. He has a really deep knowledge of the Volkswagen line and can take his knowledge to help anyone from a first time VW shopper to a long time VW buyer like myself. More than anything Stefan values time, and he won't waste yours. Knowing that I had made a long trip down he had me in and out of the dealership in 35 minutes. All the paper work was ready to go, the car detailed and gassed up. More
Great experience We wanted fair deal and a good experience so we went back to Jeff for that. Bob Whelan and Lenny in finance are awesome. They gave us a great deal and We wanted fair deal and a good experience so we went back to Jeff for that. Bob Whelan and Lenny in finance are awesome. They gave us a great deal and we couldn't be happier with our purchase. More
Great customer service Ryan Wellcome was very helpful and patient with us during our recent purchase. There was no pressure and he was very nice. We had our young children Ryan Wellcome was very helpful and patient with us during our recent purchase. There was no pressure and he was very nice. We had our young children with us and the dealership had a nice playroom for them and kept them entertained. Would definitely recommend them to others. More
My salesman was a rock star! My salesman was so friendly and knowledgable from start to finish. He made this the best car buying experience I have ever had. I will recommend him a My salesman was so friendly and knowledgable from start to finish. He made this the best car buying experience I have ever had. I will recommend him and this dealership to everyone I know. Also, Joey D. Was awesome as well. Super friendly and very knowledgable as well. This was just an absolutely phenomenal experience!!!! You have a great staff here! More