Jeff D'Ambrosio Auto Group

Well Jeff, you just lost another customer. I made my service appointment including a rental car for today. When I arrived at the dealer at 8am after my 30 minute drive, they informed me that they did no service appointment including a rental car for today. When I arrived at the dealer at 8am after my 30 minute drive, they informed me that they did not have a rental for me. They asked if I could wait but I had appointments which is why I needed a rental. I asked for a loaner instead which they said they have NONE....can you imagine a dealership this size and they don't have a vehicle to cover an appointment with a customer? And your staff let a previously loyal customer (me) leave your dealership extremely unsatisfied. Moving on.... More

Waste our time, money, gas. Forgot to book renter car twice, Order wrong radio, forgot to schedule appointment. After they said they fix stop start system which they didn't. Over 1 hour away for us and t twice, Order wrong radio, forgot to schedule appointment. After they said they fix stop start system which they didn't. Over 1 hour away for us and they have no customer care just alot of I'm sorry. Won't be buying any new jeeps from them anymore. More

The service dept. blew our truck tire when pulling onto a lift. They replaced our tire without verbal or written consent. I noticed it was a different tire because it had different lettering than the others. lift. They replaced our tire without verbal or written consent. I noticed it was a different tire because it had different lettering than the others. When I called to inquire, after waiting all day for a return call, I was told the word cooper (my tire brand) was listed on my receipt (that was not itemized.) I had over 900$ worth of work done and have no idea if the tire price was included or not? Three of my tires are half the tread as the new tire, when I asked for another tire to match, they refused. When I offered to pay cost price for a second tire, they refused. More

Great Service ! 4 Tires buy 3 get 1 for a $1 ...oil change and State Inspection...AWESOMEDEAL!.. Pete...Tom K....and Jon! Thanks for everything! change and State Inspection...AWESOMEDEAL!.. Pete...Tom K....and Jon! Thanks for everything! More

We were put into a car that we did not want, it doesn't fit my family, only gave one option, and honestly, the worst vehicle on the road. We will never recommend this dealership. fit my family, only gave one option, and honestly, the worst vehicle on the road. We will never recommend this dealership. More

Fantastic Across the board! Will definitely recommend to others Dan Kirby and Joey...A+++ Every thing from the time we entered the showroom to leaving was easy to deal with others Dan Kirby and Joey...A+++ Every thing from the time we entered the showroom to leaving was easy to deal with More

I like this dealer I had a good experience purchasing used Jeep Grand Cherokee from this dealer the people are so nice to talk very professional and friendly I drove almost 40 miles away from my home bu used Jeep Grand Cherokee from this dealer the people are so nice to talk very professional and friendly I drove almost 40 miles away from my home but it is really worth it the sales person was very friendly he show me everything about the car so I really recommend this dealer to everyone More

Correction:Dealership Staff commitment to I buyer not 100% satisfaction of complete knowledge loan error maintained car heat they won’t fix I pay first. 100% satisfaction of complete knowledge loan error maintained car heat they won’t fix I pay first. More

John Pagano & Allie was very honest and helpful I would recommend this dealership to anyone looking to buy or lease a vehicle. John is one of the best salesman out there! recommend this dealership to anyone looking to buy or lease a vehicle. John is one of the best salesman out there! More

Beware of this dealer. They placed a car on their website, set up a time to meet due to COVID, then....ha! You better call ahead of time to make sure the car is still there, otherwise you will be wa website, set up a time to meet due to COVID, then....ha! You better call ahead of time to make sure the car is still there, otherwise you will be wasting your time. Possibly a bait and switch, and the excuse was "the car went to the wholesaler". Old school tricks, but during the pandemic, don't play the games anymore. More