
Jeff D'Ambrosio Auto Group
Downingtown, PA
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2,525 Reviews of Jeff D'Ambrosio Auto Group
I rated this dealership and employees according to the treatment we received. Tiffany found the Nitro in the colors that I preferred even though it was not on Jeff's lot. She contacted my husband and expl treatment we received. Tiffany found the Nitro in the colors that I preferred even though it was not on Jeff's lot. She contacted my husband and explained in detail how the process would work in order for the vehicle of my choice to be delivered to the dealership. Simple simple process, we made an appointment went in met our salesman Chris Gassert got OUR trade-in value, and the sale was completed. Everyone in the showroom was pleasant and friendly, Saturday morning 4/30 all of the females received roses. Nice Touch!!! No HIGH Pressure Sales, not even from the Sales Manager, another great selling point. Thank you. More
Mark was very patient throughout the process to locate the ideal truck for me. He "thought outside the box" to get me the options I ultimately wanted on the right vehicle so I didn't pay for ones I didn't the ideal truck for me. He "thought outside the box" to get me the options I ultimately wanted on the right vehicle so I didn't pay for ones I didn't want. Even though there was some confusion on the ultimate price quote, we quick worked it out with a good outcome. Got the truck I wanted at fair price. More
The entire experience at Jeff D'Ambrosio Auto Group was fantastic from beginning to end. We were greeted by every employee that we encountered in a friendly and welcoming way. The selection on the lot wa fantastic from beginning to end. We were greeted by every employee that we encountered in a friendly and welcoming way. The selection on the lot was outstanding we had so many cars to choose from and found many that met our criteria. The salesperson, Bob, was so patient as we compared all the different models and features. I look forward to buying our future vehicles here! More
I located this dealer via AAA while searching for a used car for my college aged son. I was very anxious about purchasing a used car that was both affordable and reliable. (I am a single parent and my son car for my college aged son. I was very anxious about purchasing a used car that was both affordable and reliable. (I am a single parent and my son attends college over 400 miles away from home - so this was a stressful process for me.) Matt was welcoming and worked diligently to make me feel comfortable by answering all of my questions about the 2005 Honda Civic that we were considering. He went so far as to allow me to keep the car for a few days prior to the final purchase, in order to have time to take the car to my mechanic for a look over. (I live an hour away from the dealership.) The car had a few scratches and a hole in the bumper that Matt promised to touch up - much to my surprise, the touch up included a whole new bumper! Talk about customer service!! My son flew up to pick up the car a few days later and happily drove it back to college the same day. He loves his new "awesome" car! Thank you to Matt and Lenny who made this stressful process enjoyable and relaxing. I will surely consider visiting D'ambrosio for future auto needs. More
His knowledge of all wheel rotation and the four wheel drive systems was far superior than the other Mitsubishi dealerships we visited. His knowledge was the key reason we decided to buy our new car from drive systems was far superior than the other Mitsubishi dealerships we visited. His knowledge was the key reason we decided to buy our new car from Jeff D'Ambrosio Auto Mall. It was a wonderful experience. More
This was my first experience with Jeff D'Ambrosio Auto Group. I have to admit I was a little intimidated at first by how large the dealership was & thought perhaps that I would just be another customer. Group. I have to admit I was a little intimidated at first by how large the dealership was & thought perhaps that I would just be another customer. Not true! Edgar was very good at making me feel like I was receiving individualized service. He even had a surprise gift waiting in my new car knowing it would mean something special just for me. I may have purchased a new car, but I think I may have gained a new friend as well. More
Bob did a great job. He's very personable, courteous and went above and beyond to help get the job done. Great job Bob and keep up the good work. You are the first line of service to the organization and went above and beyond to help get the job done. Great job Bob and keep up the good work. You are the first line of service to the organization and with your skills will keep customers returning year after year. More
Heard that Fiat was coming back to the US & it took a year until I learned that Jeff D'Ambrosio would be the nearest dealer (50 miles). Never dealt with them before but started talking to them months ag year until I learned that Jeff D'Ambrosio would be the nearest dealer (50 miles). Never dealt with them before but started talking to them months ago & understood cars wouldn't be available until April. Got my new Fiat yesterday in their beautiful Fiat only studio. What a wonderful experience. Fiat salesman Edgar Floyd spent more time with me at delivery than salesmen who sold me much more expensive cars in the past. He said he will be my contact for anything & everything @ D'Ambrosio Fiat, unlike some who don't want to be bothered by the customer after the car is sold. Full tank of gas too. And the Fiat is great, just so much fun to drive. EVERYONE who sees it loves it. More
As a first time woman buyer, looking for a car was stressful. I went to several dealerships and spoke with several salesmen that were VERY pushy, anxious and rude. I was very pleased when I met David stressful. I went to several dealerships and spoke with several salesmen that were VERY pushy, anxious and rude. I was very pleased when I met David Williams. I told him exacty what I was looking for, as well as pricing and he did his research for me. He listened to my many concerns and answered my list of a million questions without it bothered him. He was very understanding and easy going. He even gave me a credit report of the vehical I was interested in without me even asking for it. If it wasn't for him, I would still be car-less. More
Purchasing a new car was actually a pleasure! The team Purchasing a new car was actually a pleasure! The team work provided by the staff at D'Ambrosio was outstanding. Their knowledge of the various mod Purchasing a new car was actually a pleasure! The team work provided by the staff at D'Ambrosio was outstanding. Their knowledge of the various models with similarities and differences helped me stay on track, within the price range my family established and we walked away happy with a vehicle purchase we are proud of... I probably could have found one ok anywhere, but I wouldn't have wanted to do it without their help. I will recommend this facility to my friends and family and look forward to being a longtime customer of the Jeff D'Ambrosio Auto Group. More