
Jeff D'Ambrosio Auto Group
Downingtown, PA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:30 PM
Tuesday 7:30 AM - 7:30 PM
Wednesday 7:30 AM - 7:30 PM
Thursday 7:30 AM - 7:30 PM
Friday 7:30 AM - 7:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:30 PM
Tuesday 7:30 AM - 7:30 PM
Wednesday 7:30 AM - 7:30 PM
Thursday 7:30 AM - 7:30 PM
Friday 7:30 AM - 7:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,529 reviews
Working with the staff at Jeff D'Ambrosio was a plesent experiance. During the whole process they kept my attention by showing me all the options on the car I was purchasing, walking me through the servic experiance. During the whole process they kept my attention by showing me all the options on the car I was purchasing, walking me through the service area and introducing me to several key people there. I thought it was great that Mr. D'Ambrosio was there and personally thanked me for my business. It was truly a pleasent process and i will recomend them to all of my friends and family. More
We had a great experience at Jeff D'Ambrosio's recently purchasing my new Dodge Challenger! The whole process couldn't have been easier, from the time they answered my initial phone call to driving away w purchasing my new Dodge Challenger! The whole process couldn't have been easier, from the time they answered my initial phone call to driving away with the exact model I wanted. Our sales person was great, and I drove away in it that same night. Thanks! More
I was very comfortable with Dave Williams, my dealer, who sold me the car. He has a lot of experience which was helpful in helping me and my husband find the right car for me. I was able to test drivw all sold me the car. He has a lot of experience which was helpful in helping me and my husband find the right car for me. I was able to test drivw all the cars that he recommended and was thankful for his willingness to stay a little later for us to decide. I am very impressed with his expertise in the car industry. I was able to get what I needed (gas mileage) while my husband was able to get what he wanted (saftey). Thank you so much! By the way, the dealer that I worked with deserves a raise!!! He does a great job at Jeff D'Ambrosio and should be honored for his years of service! Kate Goree More
I had a great buying experience with this dealership. Excellent customer service & I feel very confident to refering my friends & family to them. I wish all car buing experiences were like this. Five sta Excellent customer service & I feel very confident to refering my friends & family to them. I wish all car buing experiences were like this. Five stars. My salesman was very proffesional & pleasant, I felt he gave me a great deal & there wasn't too mch haggling. He gave me a tour of the facility & already connected me with my service rep for when I bring my new jeep. More
I had a very good experience at this dealership. My salesman was very helpful in finding a car in my price range. He wasn't pushy at all, which I prefer when I am car shopping. I have had my car servic salesman was very helpful in finding a car in my price range. He wasn't pushy at all, which I prefer when I am car shopping. I have had my car serviced there a few times and the service manager was also very helpful. I have had experiences where they recommend service that is not necessary at all, that did not happen at D'Ambrosio. Thanks More
I have Purchased a dodge sprinter several years back at this dealership. since then, I have invested over 9,000 repairing my crummy sprinter, (6,000 this year alone) i love the vehicle, the engine is tro this dealership. since then, I have invested over 9,000 repairing my crummy sprinter, (6,000 this year alone) i love the vehicle, the engine is troublesome. the service IS SINCERELY TERRIBLE! DO NO USE THIS PLACE to service your vehicle! EVERY TIME I have my service done here I incounter SOME ISSUE with the staff being dishonest or over charging certain jobs. My last three visits were so much of a miserable experience i have now been using a new dealership that services sprinters that is an over an hour away and have not had a single issue with them. I thought the service was bad then, now after changing dealerships I KNOW that I made the right decision and am GLAD to drive an hour each way to have my work done properly.... They screw up the work everytime! I have to make at least 2 trips EVERYTIME I drop off the truck for one small repair. Its never the money I dispute, but the fact that they tell me its finished, the job is "completed" yet no one does a good job inspecting the work they performed to make sure things were fixed properly. 3 differnt instances, over 9 trips back to the dealershit. hopefully you will not incounter the same problems, I would be glad to leave my contact info with this site so if any one would like specific info regarding my experience with them i will be glad to explain! More
They sold me a lemon that was in 2 major accidents, and a salesperson conveniently forgot to tell me about it! A year a half later that car almost killed me while i was driving on a highway! Service manager salesperson conveniently forgot to tell me about it! A year a half later that car almost killed me while i was driving on a highway! Service manager Mr.Pufko blamed everything on me, instead of taking responsibility for their actions. Salesperson Cecil Simms was ever so helpful and friendly during the sale, BUT the very next day when i came back to the dealership with a problem he could hardly remember my name, and - of course! DID NOT do anything i asked him for! Mean, rude, UNPROFESSIONAL workers, bunch of liars! This dealership is a total RIPOFF!!! Stay away at any cost! More
I went to their shop to get the state inspection. They said my forks are leaking and they could fix it. After a week they said that couldn't find a BMW dealer but right on the spot another customer gave t said my forks are leaking and they could fix it. After a week they said that couldn't find a BMW dealer but right on the spot another customer gave them the phone of one. After another week and a half they said that they got the part (~$12 seals) but it was the wrong part so they sent it back. After another week or so, they said that they replaced the part but the for was still leaking. So, after 5 weeks in total, I told them that no matter what I will take the bike from their shop the next day. Next day they called and suggested that I replace the fork legs because they are damaged (~$1000). The guy killed my battery when trying to start the engine. I paid $87 for garaging my bike in their shop (I guess). Then I took the bike with the forks heavily leaking now to a BMW dealer and dealer service rep said that the fork legs are good but the previous guys did put them the other way and "they don't know what they are doing". Nathan and Allen at Jeff D'Ambrosio's Suzuki World: Keep bikes as a hobby! You cannot do honest business. More
Great Service, much better than Videon! D'Ambrosio was flexible and upfront with the cost estimates. I always will bring my car to them. Thanks! I've been there for regular maintenance and they're al flexible and upfront with the cost estimates. I always will bring my car to them. Thanks! I've been there for regular maintenance and they're always helpful. I get coupons for service and they are always friendly. More
1st time we brought the van in , the tires shook, we were told they just needed to be balanced it still shook when i got it back and then 3 weeks later when we needed to get it inspected they told us the tir told they just needed to be balanced it still shook when i got it back and then 3 weeks later when we needed to get it inspected they told us the tire rod needed to be replaced. Which was the reason we took it to you in the first place. The man in service was just nasty and I wish I got a name but I just wanted to get off the phone due to his language then dealing with Rebbecca the second time she was just rude and had a bad attitude and gave the wrong prices. Got very smart mouthed on the phone. I'm a customer who should be treated with respect. I didn't come in there talking to them like that and i didn't give any hard time as to what needed to be done. She actually felt the need to tell me "well the brakes are what stops the van , ya know" It 's not in for brakes. I am just very unhappy with the way we were treated and talked to so I called our warranty company and Thank goodness we don't have to go back there. Very unhappy and more than willing NOT to recommend your company. I did call the service manager Jim, doubt anything will happen. not to mention that Rebbecca said they waited all day for the warranty company to get back to them.(Which they never returned any of our calls) to tell us what was even wrong with the van, I talked to the warranty company. do you know they time stamp everything and our claim was approved right away.It was never sent in until after 3:45 pm I have been with out my van since Sunday, It is now wed. I'm going to pick it up now. More