Jeff D'Ambrosio Auto Group

I had a great experience at This dealership. This is the 5th car that I have gotten there. Dave Baldwin is a great sales person, and a really nice guy. I have purchased all 5 of my cars from him. Everyone w 5th car that I have gotten there. Dave Baldwin is a great sales person, and a really nice guy. I have purchased all 5 of my cars from him. Everyone who was involved in this deal worked hard to get me out of my Durango, and into a new Jetta. I know other people were involved in this deal as well but I am not sure who they were, but I thank all of you for your hard work, and friendly attitude. It was also nice to get a phone call from Jack. He kept me up to date while my deal was in the process of being worked out.Thank again. I will be back. More

Dave was an outstanding member of the sales staff. He walked us through our car buying experience. His work ethic is the best that we have come across in our 3+ years of looking for a used car to replac walked us through our car buying experience. His work ethic is the best that we have come across in our 3+ years of looking for a used car to replace our beaten up vehicle. He didn't start out with selling us on a car, he was down to Earth and explored the financial aspect of our purchase before all that (which many dealers and sales people wait on). Price of the vehicle was good, can't say great; but, honestly no price is "great" in this economy. What I can say is the price was good, not totally out of the ballpark but a solid ground ball into the far left feild corner. We would buy and recommend, him and the Jeff D'Ambrosio Auto Group in Downingtown, PA, again. More

In the process of looking for a car, I came across Jeff D'Ambrosio and Bob Whelan. I've never had a buying experience quite like this before. Attentive, honest, and willing to go the extra mile are just a D'Ambrosio and Bob Whelan. I've never had a buying experience quite like this before. Attentive, honest, and willing to go the extra mile are just a few adjectives that Bob Whelan possesses. While I had found a vehicle off the website originally, Bob did not give up in searching for the Outlander that I had originally requested. Throughout the search, Bob did present us with alternatives, carefully listening to our need and wants. About to give up on the search, Bob was able to locate the car and now sits nicely in our garage. Bob, goes the distance - making the necessary phones calls and pulls all his strings to ensure we were able to take the car home. I am appreciative of Bob's efforts and the D'Ambrosio organization. With dealerships this large, customers tend to be a number, a sale, but with Bob, we were as if he was helping family. Should our paths cross again in the future, I would definitely hit up Bob and the Jeff D'Ambrosio group again. More

Bob Whelen greeted us as we came in the door. He was expecting us. We previously purchased a car from him about 9 months ago, and were very satisfied with the car we bought, and the service your dealer expecting us. We previously purchased a car from him about 9 months ago, and were very satisfied with the car we bought, and the service your dealership provided. Bob Whelen is a very knowledgeable salesman, and very customer-oriented. He answered any questions we had, and even offered some advice on different matters related to the purchase of the vehicle, and care and maintenance after the purchase. My husband and I purchased a car from Bob last summer for me to drive, and were very satisfied, so when the time came recently for getting a newer car for my husband, we immediately thought of Bob Whelen and Jeff D Ambrosio Dodge Chrysler Jeep. We came away today with a newer car for my husband and would highly recommend this dealership to friends and relatives. More

Over all I had a really nice experience at Jeff Dambrosio. There was a mix up and miscommunication with the pricing, but Bob worked really hard to quickly and efficiently clear everything up. The Dambrosio. There was a mix up and miscommunication with the pricing, but Bob worked really hard to quickly and efficiently clear everything up. The customer service is great, the quality of work and friendliness is great. I would recommend a friend to come here and will definitely check here first for my next car. More

I've purchased atleast 10 cars over the years and have never been treated as professionally as bob treated me. He is a class act & will refer all my coworkers and friends to see him. GreAt dealership!!!! never been treated as professionally as bob treated me. He is a class act & will refer all my coworkers and friends to see him. GreAt dealership!!!!!!!!!!!! I had credit issues in the past & bob & Lenny took care of everything!! Thanks guys! More

Bob Whelan made buying this car easy for us. He put my mind at ease when I began worrying about the financial aspects of the sale. He reminded my husband and I why we came in looking for an SUV and the gr mind at ease when I began worrying about the financial aspects of the sale. He reminded my husband and I why we came in looking for an SUV and the great deal we were getting. He helped us prepare for the new family we are about to have this summer with a baby on the way. More

Overall my experience at Jeff D'Ambrosio was a positive one. The sales folks were helpful but did not do a good job following up and contacting me when necessary. This is a high colume dealership and from one. The sales folks were helpful but did not do a good job following up and contacting me when necessary. This is a high colume dealership and from what I can tell the sales personnel are spread pretty thin. Mark and Nick were very helpful though once I was in front of them. Overall, I would recommend this dealership to others. Bob Badum More

I went to this place to look at Jeeps and I met Al Green, He was the sales man and he was outstanding, He knew eveything there was to know about my car but never tried to push anything on me which is the way He was the sales man and he was outstanding, He knew eveything there was to know about my car but never tried to push anything on me which is the way I like to do things. He answered all my questions honestly and effectively and I truly have to say that I would have bought the hONDA OVER THE Jeep if it were not for algreen More

Purchasing a car is a big and sometimes difficult decision. It can financially impact your life for a number of years, so I’m very cautious and I take my time in making this decision. After shopping decision. It can financially impact your life for a number of years, so I’m very cautious and I take my time in making this decision. After shopping at a few locations, I fortunately stopped by Jeff D’Ambrosio to see what they had to offer. The experience here was outstanding and I eventually purchased my new (previously owned) car. The minute I walked in the door I felt the difference from the other dealers I had visited. First of all, I was greeted by Jeff D’Ambrosio himself. Normally I wouldn’t consider this a big deal, but I later learned from my sales rep Bob Whelan (who was outstanding as well) that there are roughly 40 sales people at D’Ambrosio. My point, is that Jeff doesn’t NEED to do the greeting, he certainly has people to do this for him. Nevertheless, Jeff was there with a warm smile and asked my girlfriend and I how we were, and if he could be of assistance with anything. I explained my situation and he proceeded to find me the first available sales rep to try and meet my expectations. This is my 6th car purchase and I’ve been to places where you see the stereotypical used car guys smoking cigarettes and drinking coffee at their desk, but that was not the case at all at Jeff D'Ambrosio’s. As I mentioned before, my sales rep Bob Whelan was outstanding and he has a college degree. In fact, I learned while I was there that a number of sales reps have their degree as well, so that was certainly encouraging to hear, I was please to hear that I was dealing with true professionals. From what I experienced, it was clear to see that Jeff is a first class person and has a first class sales organization. On a number of occasions I witnessed the sales staff helping each other out and answering questions etc, it really was a great atmosphere to be a part of. In a different industry I train a sales force and teach business development, so I’m sensitive to good business practices. This is ultimately why I purchased my car at D'Ambrosio. The service I received was absolutely wonderful and I have Jeff and Bob to thank. By the way, I also got an outstanding deal on my car. When I searched Kelly blue book regarding my car’s make model and mileage, they had the car priced a lot lower then what I expected to pay, so I didn’t even need to haggle (which I was prepared to do) I really don’t know what else to say. Let’s put it this way, As long as Jeff still has his business and as long as Bob is there, I’ll never purchase a car anywhere else. I have complete trust in this business and I’ll certainly be a repeat customer. Mike More