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Jeff Belzer's Roseville Chrysler Dodge Jeep Ram - Service Center
Roseville, MN
1,248 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,248 Reviews of Jeff Belzer's Roseville Chrysler Dodge Jeep Ram - Service Center
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October 08, 2018
Great Service Department Professional, Proficient Service Department. Friendly, Fast and Courteous. Absolutely the best JEEP Dealer Service Department I have ever dealt wi Professional, Proficient Service Department. Friendly, Fast and Courteous. Absolutely the best JEEP Dealer Service Department I have ever dealt with, FIVE STARS!! Will Definitely Be Back More
by III
Verified CustomerEmployees Worked With
Lou
October 08, 2018
airbag recall replacement i like the way gary took the time to explain everything that was needed and it was done in a timely manner abd i asked not to leave my car outside and i like the way gary took the time to explain everything that was needed and it was done in a timely manner abd i asked not to leave my car outside and it was not left outside More
by patrickgallian
Employees Worked With
Gary
October 06, 2018
Service department I called 3 different dealerships trying to get my Jeep looked at. All were scheduled at least a week out. I call and spoke to Jake, he was able to get I called 3 different dealerships trying to get my Jeep looked at. All were scheduled at least a week out. I call and spoke to Jake, he was able to get me in the next and had a loaner for me. Very friendly and helpful. More
by Jeepgirl269
Employees Worked With
Jake
October 06, 2018
Great customer service I can get the maintenance and service for my Jeep Wrangler at any dealer. I choose Roseville because of the superior customer service I have consiste I can get the maintenance and service for my Jeep Wrangler at any dealer. I choose Roseville because of the superior customer service I have consistently received. I have been well taken care of by the staff. The work that's been done has been great, however anybody could do the work. When I walk It upgraded by name I've taken the time to get to know me, my vehicle, my concerns, and my expectations. Customer service seems to have gone away these days. Any places just expect I'm going to come in and spend my money there. I truly feel good value that Roseville Fury. They get my business because they've earned it. I don't recommend many things, you have to impress me rather than just me and my expectations. The staff has absolutely impressed me. More
by Rubicon
Employees Worked With
Nicole at the service desk
October 04, 2018
Engine turning off. Turned out to be an oil problem. Had the oil changed, but I’m not sure why there isn’t an indicator for that problem. Also am not sure why they did no Turned out to be an oil problem. Had the oil changed, but I’m not sure why there isn’t an indicator for that problem. Also am not sure why they did not reset the oil life indicator. More
by lueck.alan@gmail.com
Employees Worked With
Jo Jo Leonard
October 04, 2018
Missed a tire rotation on my last oil change, now have cuppi Missed a tire rotation on my 14000 oil change, I now have cupping. No one cared. Said it would even out. The guy who took care of me as far as telling Missed a tire rotation on my 14000 oil change, I now have cupping. No one cared. Said it would even out. The guy who took care of me as far as telling me what was found etc was nice More
by georgec72
Employees Worked With
I don’t know who helped me
October 03, 2018
Best Service Team The Roseville Chrysler service team members always do a great job when diagnosing and repairing my 2009 Dodge Journey. Gary, Dave and Jake are alway The Roseville Chrysler service team members always do a great job when diagnosing and repairing my 2009 Dodge Journey. Gary, Dave and Jake are always prompt in getting information to me about the progress being made on my vehicle. I’ve used Roseville Chrysler for auto service for around 20 years because I know I can trust them to be up-front, honest and respectful when dealing with me and my family. It’s nice to call or to walk into the service area and have Gary recognize me and call me by name. My most recent issue was a scraping noise when applying the brakes. Because it was a safety issue, Gary insured that I got the car in quickly for brake service. More
by SJA
Employees Worked With
Gary
October 01, 2018
Lack of communication I have had two incidents with the parts and service departments in which I had to call them on parts that were ordered. On of which I had to wait 2+ m I have had two incidents with the parts and service departments in which I had to call them on parts that were ordered. On of which I had to wait 2+ months on and then schedule an appointment to get it installed. More
by cct2530
Employees Worked With
Bruce Walberg
October 01, 2018
Extremely poor service I have had consistent issues with my 2016 Chrysler 200. I brought it to this service center in April and had reserved a rental car through them so tha I have had consistent issues with my 2016 Chrysler 200. I brought it to this service center in April and had reserved a rental car through them so that I could get to work. They did not have a rental car for me and they didn't care that I had to Uber home. A few hrs later, I had to pick up the vehicle and they sent me away with a poorly running vehicle because there was "no code" and therefore they couldn't figure out the problem. They took it for a test drive and admitted it drove poorly. They said that I had to wait for the problem to get worse and for the check engine light to come on. I drove a very unpredictable vehicle for over 5 months and the day the check engine light came on, the vehicle quit running completely. I called AAA to have them tow it to this service center again (it's a lease from there, otherwise I wouldn't have wasted my time). There was no rental car available (it's a dealership...???) and several hours later I was called and told that a battery would solve all my problems. They quoted $400. Yes. FOUR HUNDRED DOLLARS for just a battery. I told them to park it outside and I'd take it elsewhere. I had AAA come back out and test the battery, it was fine according to AAA. I decided to have a better battery installed anyway and that made NO difference in how my car is running. I took it to a reputable mechanic and without a code, they opened they drove it and opened the hood and recognized the vehicle needed an ignition coil. Roseville Chrysler's service center is fraudulent. They work against the customer and I found it interesting that during this time I was getting relentless calls from the leasing department to "just get into a new lease) - pushing vehicles on me that are far beyond what I could afford. When I asked the leasing agent to give me options that were more affordable, he literally hung up on me (Troy Greer) Aside from the fact that I went 30,000 miles over my lease, so how is that a good option for me? They do not care about their customers. At all. More
by raechul35
Employees Worked With
Troy Greer
October 01, 2018
Three times too many! I Went through three sets of brake pads and rotors in one month. Wasted way to much time there and wouldn’t give a refund. I Went through three sets of brake pads and rotors in one month. Wasted way to much time there and wouldn’t give a refund. More
by 14dodgejourney
Employees Worked With
Shane , Jake
