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Jeff Belzer's Roseville Chrysler Dodge Jeep Ram - Service Center
Roseville, MN
1,248 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,248 Reviews of Jeff Belzer's Roseville Chrysler Dodge Jeep Ram - Service Center
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October 18, 2018
Oil change Very courteous. Knowledgeable. They keep you informed as to what might need to be replaced at that time. I have not had a bad experience since we st Very courteous. Knowledgeable. They keep you informed as to what might need to be replaced at that time. I have not had a bad experience since we started going to the dealership in 2013. Would highly recommend this dealership. More
by diane.m.sipe
Verified CustomerEmployees Worked With
Don’t know any of their names.
October 18, 2018
Tire rotation Excellent service, helpful staff. Quick turnaround. Thank you. Immediately was waited on and vehicle was sent in to service for tire rotation. Also Excellent service, helpful staff. Quick turnaround. Thank you. Immediately was waited on and vehicle was sent in to service for tire rotation. Also visited parts department and purchased oil filter. More
by MIKEDEC
Employees Worked With
Bruce Walberg
October 17, 2018
Very smooth process. It was a smooth and thorough experience. All issues of concern were addressed and resolved. Loaner process was very easy and very much appreciated. T It was a smooth and thorough experience. All issues of concern were addressed and resolved. Loaner process was very easy and very much appreciated. Thank you More
by d.beck
Employees Worked With
Gary In Service and the cashier.
October 17, 2018
Couldn't get short repair done in the same day When I made the appt, I said I would need my car back the same day. I was told I needed a morning appt for that, and the only time slot available was When I made the appt, I said I would need my car back the same day. I was told I needed a morning appt for that, and the only time slot available was 7:30am. So I dropped it off at 7:30am. At 2:30pm, I got a call saying they got it into the shop late and wouldn't have time to finish it the same day, but I was welcome to leave it overnight and rent a car from them for $40/day. I said no the rental car and wanted mine back because I didn't want to pay for the rental. I got the car back and scheduled a return appt (2 days later when it was convenient for me). They did the repair while I waited and it only took about 2.5hrs. What is the point of an early morning appt if they're not looking at it until the afternoon anyway?? And then I'm supposed to pay extra for a rental car because they didn't start looking at it for several hours? I could understand if something gets overlooked or a scheduling snafu, but this is not the first time this has happened to me here. But the last time it happened, they were also fixing a recall and wrote off the rental as part of the recall. Kinda frustrating that this keeps happening.... The communication from Gary about the repair needed was good. I'm just miffed that I had to bring it back a 2nd day or pay more money just to get my car fixed. More
by Car Owner
Employees Worked With
Gary
October 15, 2018
very friendly. Great service Kept me well informed of how the service was going.. Explained tire depth left on all tires. And where my brake pads were at. Thanks Kept me well informed of how the service was going.. Explained tire depth left on all tires. And where my brake pads were at. Thanks More
by HALVERSON63
Employees Worked With
Olu Davis
October 15, 2018
Warranty service on leaking coolant I purchased a lifetime warranty for a 2009 caravan purchased new from Roseville dodge. I called and they said yes it will be covered. Brought in on I purchased a lifetime warranty for a 2009 caravan purchased new from Roseville dodge. I called and they said yes it will be covered. Brought in on Sunday for 7:20am appt. I received no call . I called at 1pm and they said service will return call. no call back. I called again at 4:30pm and service tech went home. next day no call. I called at 2pm and they said no warranty work since it is out of date. not to mention they did not work on factory recalls!! how do you let a car leave without fixing the factory recalls?? More
by philld0
Employees Worked With
dont care who I talked to
October 15, 2018
Quick and courteous In for a recall. Gary in the service isle was all over it! Got a chance to talk with Kyle and had a great conversation. In for a recall. Gary in the service isle was all over it! Got a chance to talk with Kyle and had a great conversation. More
by tjordan2002
Employees Worked With
Gary, Kyle Tharaldson
October 15, 2018
Excellent, prompt ServiceI received I received excellent, professional and prompt service on my Jeep Liberty from the "no appointment required" oil change service. Staff was courteous an I received excellent, professional and prompt service on my Jeep Liberty from the "no appointment required" oil change service. Staff was courteous and kept me fully informed of status. More
by TOMKLEINS
Employees Worked With
Burrell
October 13, 2018
Great customer service. For not ever being a customer at this dealership, they treated me like one of their best. Very much appreciated the quick service at the end of the d For not ever being a customer at this dealership, they treated me like one of their best. Very much appreciated the quick service at the end of the day. More
by ROLEHEIS
Employees Worked With
David sabart
October 12, 2018
Dave in service is the greatest!!! Knowledgeable and friendly with a personal touch. Great group to interact with. Coffee and popcorn was appreciated. Will use the service depa Knowledgeable and friendly with a personal touch. Great group to interact with. Coffee and popcorn was appreciated. Will use the service department for future service needs More
by ttkp1979
Employees Worked With
Dave in service
