Jeff Belzer's Roseville Chrysler Dodge Jeep Ram - Service Center

Squeezed us into a busy schedule We have a 2004 Grand Cherokee. It started acting up so we made an appointment. They were booked out for a week. We took the appt for the next week and We have a 2004 Grand Cherokee. It started acting up so we made an appointment. They were booked out for a week. We took the appt for the next week and the next day the engine got much worse. We called to see if they had a cancellation but they didn’t. The scheduler called the service department and we were able to drop the car off just in case they could fit it in. They were able to diagnose the problem the next day and we had the car back the day after that. The scheduler and the service department could have just told us that we had to wait, but they got a little creative and were able to get our car done way before we were originally scheduled. Thank you! More

Factory recall repair/oil change I came in to have the recall done and the old change was due as well. Upon getting out of my truck the service person and myself noticed the driver's I came in to have the recall done and the old change was due as well. Upon getting out of my truck the service person and myself noticed the driver's side head lamp was out. He asked if i would like that replaced as well. I told him I would take care of it myself. When the truck was done and ready for me to pay, the service person let me know what was done, the headlamp was one thing he mentioned as being replaced. I would still recommend Roseville Chrysler Jeep Dodge RAM inspire of this because I've always good experiences with them. More

Computer update I came in for a recall on my Journey and an oil change.everthing went fine until they got to the download for the update on the cruise control.They fo I came in for a recall on my Journey and an oil change.everthing went fine until they got to the download for the update on the cruise control.They found out they could not connect to the computer in the car due to my remote starter Which was installed by best buy. They told me that the computer was hack and wouldn't allow an update. More

Excellent in all regards Excellent customer service. Continuous attention to customer needs. Very well cared for and clean facilities. Comfortable waiting area. Came in for re Excellent customer service. Continuous attention to customer needs. Very well cared for and clean facilities. Comfortable waiting area. Came in for recall service and will stay as loyal customer. Pleasure to work with people, especially Gary! More

major issue with old van Jake did a great job reviewing all the repairs that were needed with the van, I have a lifetime warranty, which helped to reduce expense to me, thanks Jake did a great job reviewing all the repairs that were needed with the van, I have a lifetime warranty, which helped to reduce expense to me, thanks for the great service More

Oil change, filter and rotate and put air in tires My initial visit was great. I was informed of what was going to happen on this visit and how long it was going to take and though the wait was a bit My initial visit was great. I was informed of what was going to happen on this visit and how long it was going to take and though the wait was a bit long my car was checked for important things and found operating great. Plus the coffee and popcorn were delicious. One thing I'd like to mention: when I called to make an appt, for this visit the girl told me that wasn't necessary because I'd be out in one half hour. She should have mentioned that I should go in early and I'd be out early. More

Great service and very helpful. Service completed in timely manner. Accommodating with appointment times. Assisted with engine code reading and follow up appointmen and very helpful. Service completed in timely manner. Accommodating with appointment times. Assisted with engine code reading and follow up appointment for repair. Friendly customer service. Shuttle service definitely a bonus and glad they offer this service. More

Quick easy and friendly Gary and the mechanics were very friendly and listened to what I needed fixed and took the initiative to get my car fixed under warranty. I really ap Gary and the mechanics were very friendly and listened to what I needed fixed and took the initiative to get my car fixed under warranty. I really appreciate you guys over there More

Get it done. Needed ball joints replaced at 198k miles on my 2014 Promaster 2500. I am a independent contractor and if the wheels aren't moving then I am dead in I Needed ball joints replaced at 198k miles on my 2014 Promaster 2500. I am a independent contractor and if the wheels aren't moving then I am dead in I the water. Gary the service writer did a great job in getting this done in one day on a vary busy day for them. The only complaint I have is that they don't have qualified Promaster technicians available for Saturday repairs. I lost a day of work because of that. Having said that I am happy the way this service department has taken care of me over the 198k miles of ownership. More

Exelent work done the dealership service personnel was vary nice and professional. would recommend to any one with a Ram truck and Jeep vary clean service department th the dealership service personnel was vary nice and professional. would recommend to any one with a Ram truck and Jeep vary clean service department they walked me through everything and also informed me of a recall i had on my truck More