Jeff Belzer's Roseville Chrysler Dodge Jeep Ram - Service Center
Roseville, MN
1,248 Reviews of Jeff Belzer's Roseville Chrysler Dodge Jeep Ram - Service Center
Great quick service They have no appointments necessary for oil change and tire rotation, which I love, quick quality service at an excellent price, very friendly staff, They have no appointments necessary for oil change and tire rotation, which I love, quick quality service at an excellent price, very friendly staff, close to my work, and they offer me free rides if I need one More
Great customer service! I have had a great experience with everyone I've worked with here. I bought a used 2006 Jeep Liberty from a local used car dealer that needed 2 reca I have had a great experience with everyone I've worked with here. I bought a used 2006 Jeep Liberty from a local used car dealer that needed 2 recalls taken care of. I have been treated with great, fast service by Gary Ross and Vicki. I can't rate price because its a recall. I would love to bring it back here for regular maintenace if my tried and true mechanic wasn't 4 blocks from home. More
Transmission Leak Jake was excellent and kept me informed throughout the repair. His customer service was spot on. No pun intended with the tranny leak. Great Job! Jake was excellent and kept me informed throughout the repair. His customer service was spot on. No pun intended with the tranny leak. Great Job! More
Thirty-five years and still going there. I just went in for a routine oil change and drove away with a new set of Pirelli tires and an oil change. Someone there was listening to something I I just went in for a routine oil change and drove away with a new set of Pirelli tires and an oil change. Someone there was listening to something I said and reacted on it. I showed one of the service guys a computer generated listing of tires I had been looking at. Next thing I knew I was reminded about their price matching policy on tires. Bingo bango! There was a small price glitch when I went to pay the bill.but Gary was quick to correct the error. Gary has been my go to guy for many years. It's always been a pleasure to work with him. More
Ram recall service By offering a drop/pick up service greatly improved my service experience at Roseville Ram. Jake was helpful getting me in contact with shuttle driver By offering a drop/pick up service greatly improved my service experience at Roseville Ram. Jake was helpful getting me in contact with shuttle drivers and keeping me informed of the status of my repair. He was also able to direct me to the settings area of my touch screen to reinstall the park assist line on my backup camera, kudoes to your team! More
Efficient They are always nice and give you good estimations on time. It usually takes less time than they tell you which is always a nice surprise. Waiting are They are always nice and give you good estimations on time. It usually takes less time than they tell you which is always a nice surprise. Waiting area is always clean and well kept. I have never had any issues and have always had good interactions. More
Truck service Absolutely not happy with having to bring our truck in multiple times for the same issue!!! We loose out on our business not being able to have our tr Absolutely not happy with having to bring our truck in multiple times for the same issue!!! We loose out on our business not being able to have our truck. When I have an appointment for my vehicle to be in and be done before the weekend, I make plans with my truck for the weekend. Then no communication on our truck not getting in for a day and half later?? Until we call and ask? Then you say you’ll call right back and don’t get another call until the next day. Very poor service and communication. More
Recall & Oil Change Everyone was very helpful at the service center. They were helpful in estimating time, and very friendly and helpful in the process of reviewing my ve Everyone was very helpful at the service center. They were helpful in estimating time, and very friendly and helpful in the process of reviewing my vehicle. The only reason I didn't give it 5 stars, is that the process of getting your vehicle into the correct place is a little confusing. More
not good Appointment made for 7:00am 4 days in advance. dropped off at 7:00am. no response until I called at 11:00am and was told they could hopefully get it Appointment made for 7:00am 4 days in advance. dropped off at 7:00am. no response until I called at 11:00am and was told they could hopefully get it looked at around 1:00pm. Light code told them it was a weak battery. Tested battery and said they would go ahead and install a new one. I had to ask the price.....$450............I said no, saved $300 and put it in myself, easy access, three bolts, took me less than 15 minutes. The light is still on............I'm looking to buy a new Ram truck, but will look at another dealership. More
Service for New Car Purchase I bought a new Jeep that had a superficial scratch on the hood. I met with the "buff king" of the service department. He was extremely polite and pr I bought a new Jeep that had a superficial scratch on the hood. I met with the "buff king" of the service department. He was extremely polite and professional. My salesman helped to get things coordinated and the issue was resolved. I really like this dealership. More