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Jeff Belzer's Roseville Chrysler Dodge Jeep Ram - Service Center

Roseville, MN

4.6
1,248 Reviews

1,248 Reviews of Jeff Belzer's Roseville Chrysler Dodge Jeep Ram - Service Center

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June 21, 2019

Oil Change My service person was great. Friendly, courteous, and seemed genuine. It was very nice they checked my tires, and found a nail, and took care of it More

by diane desaer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Robinson (311)
June 20, 2019

Great service and people. It was a great experience. Fast service and effective customer service. Also the commutation between me and the customer service people was really efi More

by cosaraiva
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Gerundo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Dolan
June 19, 2019

wonderful experience I have been in with a couple different vehicles and they have always done a great job, explained what was needed and the cost up front.very friendly More

by clynnpeltier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David
June 17, 2019

Excellent customer service At Roseville Chrysler the staff is courteous, knowledgeable and friendly. The lounge is general clean and comfortable. I have been going there for 1 More

by PJB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't remember names
June 17, 2019

Service work It went very well! I came in for an oil change and check up. The service was easy, fast, and we’ll communicated by your service guy Rob. Thank you f More

by kfilter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob
June 17, 2019

great customer service and quality work Was in for air bag recall. Gary was great as were the techs. They made it easy and fast. appreciated the updates Gary provided on when the work would More

by tedomini
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary
June 16, 2019

Great work They maintained a constant line of communication with me about everything that was going on with my car. I was very satisfied with everything that the More

by sbishop3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake
June 15, 2019

Parts are never in stock which causes return trips. Still having problems with seat belts and they won't fix because they can't get it to lock up More

by alfkim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jake
Jun 21, 2019 -

Jeff Belzer's Roseville Chrysler Dodge Jeep Ram responded

We are sorry to hear you feel this way and would like to speak with you about your recent experience. Please contact our Service Manager Burrell at bnadeau@rosecjd.com so that we can address your concerns and find a solution.

June 15, 2019

New key made The service department at Roseville Jeep does everything in their power to meet my needs and make sure I have a good experience. No call is necessary More

by linda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department David, Rob, Gary and Burrell
June 15, 2019

Uncommunicative but helpful in the end. I dropped my car of in the morning and was meant to pick it up in the afternoon. I called at 5.30 after hearing nothing all day and they then told me More

by ben.cowdrill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
None of the above
Jun 21, 2019 -

Jeff Belzer's Roseville Chrysler Dodge Jeep Ram responded

Ben, This is not how we want our customers to feel. At your earliest convenience, please reach out to our service manager Burrell Nadeau so we can find out how to better serve you in the future. We look forward to hearing from you and restoring your confidence in our business.

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