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Jeff Belzer's Roseville Chrysler Dodge Jeep Ram - Service Center

Roseville, MN

4.6
1,248 Reviews

1,248 Reviews of Jeff Belzer's Roseville Chrysler Dodge Jeep Ram - Service Center

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January 17, 2020

Very dissatisfied I had a appointment for a recall and alignment the van was there for three hour and only did the recall we couldn’t wait any longer so now have to bring it somewhere to finish the job yo More

by tonysaylerhvac
Recommend Dealer
No
Employees Worked With
Not sure
Jan 17, 2020 -

Jeff Belzer's Roseville Chrysler Dodge Jeep Ram responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message so we can learn more about your visit? Burrell Nadeau Service Manager bnadeau@rosecjd.com 651-633-3500

January 17, 2020

Satisfaction mixed with dissatisfaction I was told when I arrived that my coupon for the Synthetic Blend oil could not be used because the dealership didn't stock synthetic blend oil. I've More

by Joe
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't recall
Jan 17, 2020 -

Jeff Belzer's Roseville Chrysler Dodge Jeep Ram responded

Thank you for your business and this review, Joe. We appreciate all feedback and strive to make sure our customers leave happy. If there is anything we can assist you with in the future, please let us know. Burrell Nadeau Service Manager bnadeau@rosecjd.com 651-633-3500

January 17, 2020

Quick turnaround on service request. They had my car in a bay and started working on it before I got the complete order written up. Had two issues; windshield washers weren't working, an More

by Don Pepin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David (service writer) and back shop techs. mechanics that worked on car (not sure of their names).
Jan 17, 2020 -

Jeff Belzer's Roseville Chrysler Dodge Jeep Ram responded

Hello Don, Thank you for the kind words for David and our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Burrell Nadeau Service Manager bnadeau@rosecjd.com 651-633-3500

January 17, 2020

Great diagnosis and repair The issue was diagnosed quickly and correctly. Required parts were ordered and an appointment set up and the problem was fixed. Very happy with how More

by centercm19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary in service.
Jan 17, 2020 -

Jeff Belzer's Roseville Chrysler Dodge Jeep Ram responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Thanks for choosing Roseville Chrysler Jeep Dodge Ram! Burrell Nadeau Service Manager bnadeau@rosecjd.com 651-633-3500

January 16, 2020

Gary was good about keeping me updated about my vehicles progress and estimated the time accurately. I’ve worked with him previously with similar results. More

by carschmitz
Recommend Dealer
Yes
Employees Worked With
Gary
Jan 16, 2020 -

Jeff Belzer's Roseville Chrysler Dodge Jeep Ram responded

Thank you for the wonderful review. We know that service visits can be stressful, and it's good to hear that Gary kept you in the loop throughout. Let us know if you need anything else! Burrell Nadeau Service Manager bnadeau@rosecjd.com 651-633-3500

January 16, 2020

My daughter initially contacted the parts department because the oil filter housing cover was broken. She reports that they made her feel dumb because she did not know the specifics. She then took the c More

by tom@tuftlaw.com
Recommend Dealer
Yes
Employees Worked With
Olu?
Jan 16, 2020 -

Jeff Belzer's Roseville Chrysler Dodge Jeep Ram responded

Thank you for the feedback, Tom. Our goal is to make sure that everyone who interacts with the dealership drives away smiling. It's great to hear that the team at the dealership was able to get the service taken care of. Burrell Nadeau Service Manager bnadeau@rosecjd.com 651-633-3500

January 16, 2020

Excellence! I am on my 4th car from this dealership which shows my preference for this dealership. Quality product and customer service. Outstanding service dep More

by Customer 23
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Service staff - not sure why they are not listed since that's the reason I came.
Jan 16, 2020 -

Jeff Belzer's Roseville Chrysler Dodge Jeep Ram responded

Thank you for the great review! Our goal is to make sure that every service visit goes as quickly and smoothly as possible, and it's good to hear that we hit the mark here. Thank you again, and we hope to see you in the future. Burrell Nadeau Service Manager bnadeau@rosecjd.com 651-633-3500

January 15, 2020

Service Deaerlship ship service was top notch. Answered all of our questions and helped me to take advantage of newly issued coupon for the services I was hav More

by Mina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service manager, Bruce Walberg
Jan 15, 2020 -

Jeff Belzer's Roseville Chrysler Dodge Jeep Ram responded

Thank you for the great review, Mina. It's wonderful to hear that Bruce was able to help you out and get you on your way. Thank you for choosing Roseville Chrysler Jeep Dodge Ram. Burrell Nadeau Service Manager bnadeau@rosecjd.com 651-633-3500

January 13, 2020

in and out had an early appointment for oil change and 5000 mile service checkup, was also recommended I get my tires rotated. I was in and out the door in 40 m More

by Kiknasphalt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Tharaldson
Jan 13, 2020 -

Jeff Belzer's Roseville Chrysler Dodge Jeep Ram responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and please don't hesitate to let us know if we can be of further assistance. Thank you for choosing Roseville Chrysler Jeep Dodge Ram! Burrell Nadeau Service Manager bnadeau@rosecjd.com 651-633-3500

January 13, 2020

recall & oil change handles my recall & oil change very professionally...was very happy with results///we will see how things go on the future...so far so good .... ..... More

by roadrelics
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
can't remember the names
Jan 13, 2020 -

Jeff Belzer's Roseville Chrysler Dodge Jeep Ram responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Burrell Nadeau Service Manager bnadeau@rosecjd.com 651-633-3500

Jan 13, 2020 -

roadrelics responded

The service rep named David

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