Jeff Belzer's New Prague - Service Center

Great service and very fast! Glad they are so close and convenient and the service guys are top notch! Glad they are so close and convenient and the service guys are top notch! More

I was expecting to leave in a loaner but they fixed my truck same day! truck same day! More

Patrick Henriksen, and the entire crew at Jeff Belzer New Prague Chrysler did a tremendous job in replacing my Jeep brakes, excellent customer service was provided. Prague Chrysler did a tremendous job in replacing my Jeep brakes, excellent customer service was provided. More

Exceptional customer service at Jeff Belzer’s in New Prague! I would recommend this shop to anyone looking for service, maintenance, or repairs. Prague! I would recommend this shop to anyone looking for service, maintenance, or repairs. More

Bought my 2017 F350 from belzers about 6 months ago with 17k miles on it. After owning it for 4 days had check engine light, brought it back, was told the high pressure fuel and entire fuel system had to be 17k miles on it. After owning it for 4 days had check engine light, brought it back, was told the high pressure fuel and entire fuel system had to be replaced. Luckily warranty/belzers covered it. Now 6k miles later check engine light again, brought back to belzers because they just worked on it last not long ago. Same exact thing, have to replace everything. Go to pick up truck and look it over to find missing parts that are suppose to hold fan shroud down and I take in place, both oil and transmission dipsticks not secured, just dangling there, wiring harness laying on top of motor, and coolant level below “add” mark in reservoir. (They had to drain it I guess). They fixed the issues on the spot as I watched the tech do it to make sure it was done right. Left dealer and went home 15 miles away, today went to go wash truck and made it about 10 miles and truck made a thud and lost all power and started running VERY rough. Was barely able to make it to apple Ford in lakeville as I was NEVER bringing my truck back to belzers because clearly they don’t have qualified mechanics for this. (If they can’t even put the simple things back together correctly on top of the motor, can you imagine how they do things on the actual major fuel system work!!??) proves my point I didn’t even make it 50 miles before break down. Called my saleman and said this is completely unacceptable for a 3rd break down within 6 months of ownership/6k miles with belzers “repair” work. Asked for a solution and for them to buy the truck back when it’s fixed by Apple Ford and wash our hands clean. Manager was frustrated I left a bad google review and told my salesman they will not be doing anything to help me out because I had already left a bad review!!??? HOW SHADY IS THAT!? I am at a loss for words and beyond angry at this situation as I’m out so much time money, and hassle dealing with this. I have all paperwork to prove everything mentioned. Unfortunately I don’t believe they record phone calls, probably so they can get away with treating customers like this… Absolutely by far my worst customer service experience in my life. More

Fast friendly service. Performed 2 recalls and a software update. Had vehicle ready to pickup same day Performed 2 recalls and a software update. Had vehicle ready to pickup same day More

Brian Albaugh was helpful, listened to my vehicles needs, and I would recommend the service department in New Prague to anyone looking to have their vehicle repaired or in for maintenance. and I would recommend the service department in New Prague to anyone looking to have their vehicle repaired or in for maintenance. More

It's a good dealership it's never done me nothing wrong always took care of me when I came in to do my truck get my truck fixed I'll stay with them till the day I died always took care of me when I came in to do my truck get my truck fixed I'll stay with them till the day I died More

My truck was serviced and done in a quick time frame. I met the young man who was doing the work and he was very polite and so the gentleman behind the counter. Thank you for the great service. I met the young man who was doing the work and he was very polite and so the gentleman behind the counter. Thank you for the great service. More

Service advisor was courteous and explained what was done, in and out in a hour for an oil change and tire rotation. Coffee was good too! done, in and out in a hour for an oil change and tire rotation. Coffee was good too! More