Jeff Belzer's New Prague

I am not one to formally communicate appreciation but in this case I must. Two days ago My sister-in-law and I were trying to get back to Iowa from Minot North Dakota. The trip had been pleasant but at ou this case I must. Two days ago My sister-in-law and I were trying to get back to Iowa from Minot North Dakota. The trip had been pleasant but at our age over 2,000 miles in 4 days is a bit gruelling. We had dropped south on 15 out of St. Cloud, then taking 19 to I-35 due to the bad storm damage in the cities. Just as we hit New Prague the battery light came on and I began looking for a mechanic shop of any kind to look at the car, thinking it was just a need to clean the posts and tighten the cables. As you know better than I, none were to be seen. Just as I was nearly out of town and really wondering what to do, chance driving on or turn around and keep looking, your dealership arose out of what seemed like nowhere! (Good Angels working overtime)? I soon discovered the good angels were your outstanding staff members!!! Brett Terpening got us right in, checked everything, was completely straight froward and honest about our need for a new alternator, battery and cables. Not a surprise as Ole Lucy is a 2000. He even spoke to my husband in Iowa so I did not have to try and pass along information that I understood in my head but would possibly have confused in conversation. He then arranged for a ride back to town so we could have lunch. Matt Schemmel was extremely pleasant as he attempted to find a good place to eat. He suggested a couple of places then we put it in his hands and he took us where he and his own family like to go. He even made sure we knew about the frozen Yogurt place, just down the strip mall. A totally delightful lunch experience. I don't know who my mechanic was but a BIG SHOUT OUT to him or her as well. We had no more than finished lunch and Brett called to say we were ready to go! I believe out cashier was Sarah Salaba (if that's not right -my apologies). Sarah was incredibly patient while I dealt with the Credit Card company who would not clear my payment as the exp date was two weeks previous. All I got from them was "Yes you have plenty of available credit, I just can't access it without the new card. We could over night a new one." What a jerk!!!!! That card is now paid off and cut up! Had to have my daughter go to my house and dig out the new card and read me the #s to get it to go through. Through all of this Sarah was pleasant and supportive. Just wanted you to know what a crack team you have going up there. They turned what could have and I believe WOULD have been a horrible road trip experience into a minor hold up. If only you weren't 250 miles away you would be MY FORD DEALER!!!!! My eternal thanks & good wishes to ALL. It is no wonder you are #1 in Minnesota. You sure are #1 with me and Sis More

Keith did not pressure me at all and helped me find the exact truck I wanted. He also worked a great deal on it too. exact truck I wanted. He also worked a great deal on it too. More

We have worked with Mike Chlan in the past and continue to return for any of our needs. This dealership is friendly, fair, and extremmly great to work with. Mike really takes the time to make sure you are to return for any of our needs. This dealership is friendly, fair, and extremmly great to work with. Mike really takes the time to make sure you are getting the right vehicle for your needs, and wants to make sure before you leave you understand everything about the vehicle so you are comfortable leaving the lot. I reccomend them to everyone who is looking for a vehicle. The service department is great as well, easy to make appointments and they take great care of you and your vehicle for any needs you may have. More

Danny provided stellar customer service and was able help us locate the perfect vehicle that met all my requirements. The financing and paperwork process was seamless and hassle free. I am extremely happy wi us locate the perfect vehicle that met all my requirements. The financing and paperwork process was seamless and hassle free. I am extremely happy with my purchase and because of this great experience I have and will continue to recommend New Prague Auto group to others. More

They were very easy to work with. very friendly people that know what they are selling. The price was as low as i have seen on an auto in a long time. that know what they are selling. The price was as low as i have seen on an auto in a long time. More

When we decided to buy we didn't have a lot of time to When we decided to buy we didn't have a lot of time to get in on the rebates that were available. Woody went out of his way to find a vehicle as clo When we decided to buy we didn't have a lot of time to get in on the rebates that were available. Woody went out of his way to find a vehicle as close to what we wanted and get the deal done before the rebates expired. New Prague Ford went out of there way to be sure we were completely satisfied. Would definitely go back. More

Woody did a fantastic job! I highly recommend him!!! Woody did a fantastic job! I highly recommend him!!! Long story, but another dealership completely screwed up my new car sale. I needed a new v Woody did a fantastic job! I highly recommend him!!! Long story, but another dealership completely screwed up my new car sale. I needed a new vehicle in a short amount of time. Woody took most of his day off to call alot of other dealerships in the 5 state areas to get me the exact vehicle I wanted. He gave me a very competitive price and I didn't feel like he was pressuring me at all into something I didn't want or need. He gave me a ton of options and made sure I was comfortable with my purchase. Nice guy. If you are ever thinking of getting a Ford, make the drive to New Prague. You will not be dissappointed. More

Gared was great to work with. So glad Tom Sanders referred us to him and hope we can do the same. We love the car and have loved having our dearership in New Prague. referred us to him and hope we can do the same. We love the car and have loved having our dearership in New Prague. More

We loved how he had our new car washed and filled with gas for us and he went through all the buttons in the car - so that we knew what everything does. Danny was awesome. He went out of his way to make o gas for us and he went through all the buttons in the car - so that we knew what everything does. Danny was awesome. He went out of his way to make our experience a perfect one. More

Keith made this by far the easiest buying experience of a vehicle. He gave me a great price without any hassle. Friendly service without any pressure. I would highly recommend Keith and the New Prague Aut vehicle. He gave me a great price without any hassle. Friendly service without any pressure. I would highly recommend Keith and the New Prague Auto Group for anyone's next purchase. You have to try it to believe it. More