Jeff Belzer's New Prague

Jaime’s professionalism and knowledge was invaluable. We recommend him to anyone looking for a new vehicle. We recommend him to anyone looking for a new vehicle. More

Very helpful and welcoming. Ben and the team made everything a breeze. I can’t exactly what I wanted and I’m super happy. Ben and the team made everything a breeze. I can’t exactly what I wanted and I’m super happy. More

Very friendly and knowledgeable. Overall a pleasant experience. I would recommend this dealership to anyone! Overall a pleasant experience. I would recommend this dealership to anyone! More

Great experience purchasing through Jeff Belzer New Prague. Working with Jaime Resop was an excellent experience. He put up with my questions for over 3 months and was always quick to respond. Would hi Prague. Working with Jaime Resop was an excellent experience. He put up with my questions for over 3 months and was always quick to respond. Would highly recommend working with him again! More

Dan went above & beyond with my new Mach-E. Excellent product knowledge. Complicated sale with supply chain issues on delivery. Eased my concern with updates, out of state registration & help Excellent product knowledge. Complicated sale with supply chain issues on delivery. Eased my concern with updates, out of state registration & helping with transport. A real asset to the Jeff Belzer. More

I had a great experience working with Ben and highly recommend getting your vehicle at Jeff Belzers in New Prague. recommend getting your vehicle at Jeff Belzers in New Prague. More

Kept me informed about the delivery of the new truck. Very professional staff. Price was very reasonable. Very professional staff. Price was very reasonable. More

Joe was very good at explaining the car in maximum detail. Also very easy to talk too and do business with. Definitely recommend. detail. Also very easy to talk too and do business with. Definitely recommend. More

John was great to work with. Made sure everything went well and was very professional ! Made sure everything went well and was very professional ! More

Went to get my truck serviced for multiple warnings that had come up on my vehicle. I made an appointment and took the day off of work. I arrived early morning and they had states to me that they didn't hav had come up on my vehicle. I made an appointment and took the day off of work. I arrived early morning and they had states to me that they didn't have my name down for an appointment. I informed them that the vehicle had the intoxalock installed in it, and tried making another appointment for it. When trying to make another appointment for it, I was told that I would have to stay there the entire time when they would be working on the vehicle to blow into the system for them and then they stated to me that I couldn't bring in the vehicle it would have to be my husband since he is the reason intoxalock was installed in it. They tried to tell me that I didn't even have the right to drive my own vehicle and that the state doesn't allow anyone except the person that got the DUI to drive and blow into the system. That is a bunch of b.s. the state gives repair shops the directions on how to start the vehicle and they stated that nobody there would do it. So once again had to argue the fact that I can drive my own vehicle and they can blow into the system. I once again made an appointment and took another day off of work for a 4 hour service. They then told me it was going to take the whole day and that they could maybe figure out a way to start the vehicle. It ended up being 2 months before the service was supposed to be finished because Ford doesn't even make the hose that connects to the def reservoir, which you need for all newer diesel vehicles. When I finally got to pick up my vehicle , it was 100% covered in hail damage. I had just had all the body work that was damaged previously done two weeks before bringing it to them. So when I talked to the service department about the severity of the damage on my truck from the hail, they said they aren't responsible for it Andi would have to make a claim with my insurance company for the damage. Wouldn't you think that they would have insurance for all the vehicles parked in their lot while it is being serviced???? So, I picked up the truck, drove it home and the 1 specific problem that they were supposed to fix was the 4 wheel drive, didn't work and a wrench showed up on the dash. I went to call and tell them about this problem and they were going to transfer me to the service department and the call never went through. When I got a hold of the service department they stated to me that they weren't able to get at it for 2-3 weeks. This is a problem that should have been done in the 2 months that they had it. People in their service department are rude and obviously don't know what they are doing. I would give it a 0 out of 5 if I could. Still don't have the 4 wheel drive working!!!! More