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Jeep Chrysler Dodge RAM of Ontario
Ontario, CA
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great experience buying a car I did some online research on the dodge dart before coming in to test drive one. I checked a few other places to check prices and even went to Carmax I did some online research on the dodge dart before coming in to test drive one. I checked a few other places to check prices and even went to Carmax to see what they had on the lot and what they'd give me for my trade in. I want satisfied with what Carmax was offering so I went to chrysler, jeep, dodge of Ontario to see what they had to offer. Not only did Oscar Arreola beat the sales price Carmax had on a used 2014, but he got us into a new 2015 with upgrades that the used 2014 didn't have such as a camera, navigation, and bumper to bumper lifetime warranty. He even got me $500 more for my trade in than what Carmax offered me. My experience here was awesome and the process was easy and problem free. Oscar was honest and fun to work with. He went over the numbers and answered all of our questions. In all, I highly recommend this place and if you're looking to buy a new car, go see Oscar Arreola. More
LIARS I had came in a few months ago to look at buying a Jeep and things were going well until it came time to purchase the Jeep I wanted. I was told that w I had came in a few months ago to look at buying a Jeep and things were going well until it came time to purchase the Jeep I wanted. I was told that with my trade in I HAD to get the lifetime warranty, paint protection and vehicle tracking or they would not be able to get me approved by the "banks" for my loan. I was also told that if I was still unsure of the deal we had 5 days to come back and return the Wrangler and we would get our vehicle back. I decided to come back on Monday to return the Jeep and was told they had already sent my vehicle off somewhere else and I could not go back on the deal even though it was in writing that we could get our vehicle back within 5 days. When I told them I wanted to talk to a manager I was told he was not in that day. I strongly advise not going to this dealership for purchasing a vehicle and your better off going somewhere else. I love Wranglers so much but unfortunately this dealership makes me regret ever getting one because of the lies they tell people to get them to purchase a vehicle from them. More
Good job Chrysler! I went into purchase a dodge caravan and the sales people were much friendlier then the other place I went. She seems like she was trying to help inst I went into purchase a dodge caravan and the sales people were much friendlier then the other place I went. She seems like she was trying to help instead of take advantage of me and the best part is I didn't have to wait for someone this time. It was a good experience and I already gave her number to my coworker. Good job Chrysler! More
Great customer service. I called ahead to confirm the model I wanted to test drive was on the lot. Rose assured me that is was. Rose and I test drove the car. She was VERY knowledgeable about the JGC. Lo model I wanted to test drive was on the lot. Rose assured me that is was. Rose and I test drove the car. She was VERY knowledgeable about the JGC. Loved the ride and power of the V6. Adam and I closed the deal. Got a great price!! Thanks Rose and Adam!! More
I went to this dealership to look at a Chrysler 300. And I purchased a Charger R/T instead, however I was unaware of the diffrence between an RT max and RT road and track. When I found out the difference I I purchased a Charger R/T instead, however I was unaware of the diffrence between an RT max and RT road and track. When I found out the difference I returned the RT Mac and got an RT road and track. However when I got the road and track I asked if it had GPS and I was assured it did. When I went to use it to my supprise I found that it did NOT have GPS. When I asked about the option of having it installed I was told I had to pay 3k for it to be installed. When I asked why I was told it had GPs they admitted their mistake and politely told me that there was nothing they could do about it. The sales men at this location do not know enough about their product to be selling it. I had to show them what a road and track was in diffrence to a Max. (That was a 30 minute arguement) I would suggest going to another dealership that knows it's product better. I have had 5 employees of mine who has purchased a dodge or Chrysler and they were all told by me to go somewhere else for their purchases. More
Great service, very friendly. Made car shopping painless and enjoyable. I would highly recommend visiting Ontario Chrysler. I love my new vehicle thanks to the great service by Greg Phillips and the rest of and enjoyable. I would highly recommend visiting Ontario Chrysler. I love my new vehicle thanks to the great service by Greg Phillips and the rest of the Ontario Chrysler team. Thank you! More
Great experience! Kevin really went above and beyond to get me into the perfect vehicle. I was very particular and he exceeded my expectations. I highly recommend this dealership. get me into the perfect vehicle. I was very particular and he exceeded my expectations. I highly recommend this dealership. More
A waste of a Saturday afternoon with LIES, LIES and more LIES. I called ahead of time and talked to Fred Arvayo. I asked him if the car was still available and if price was negotiable. Fred told me car was LIES. I called ahead of time and talked to Fred Arvayo. I asked him if the car was still available and if price was negotiable. Fred told me car was still available and that price was negotiable. I asked twice about pricing being negotiable because I live 1 hour drive from this dealership. He confirms, yes price is negotiable. I arrived at dealership check out the car and everything was to my satisfaction, we then sit down and start talking numbers. Remember what they told me over the phone about price being "NEGOTIABLE" will they refused to negotiate anything. They LIED just to get me in the door. They also tried to pressure me into submitting a credit application through them even though I told them I had financing from my bank already. Watch Out for There Dirty Tricks Be careful they have a "Mandatory Credit Check" regardless if you have outside financing like I did. One salesman told me because they recently had a vehicle stolen and another one tells me its for Patriots Act. Both are lies, a credit check is not required to buy a car from a dealership. They just want to run your credit app through there lenders because they make a good chunk of there profits when you finance through them. For more info just Google "Mandatory Credit Check Dealership". I had financing ready and check book in hand for down payment. I was ready to buy the car that same day but they lost a sale (and possible word of mouth advertising) because of there LIES, LIES and more LIES. More
My husband and I are an older retired couple that travels around the country sightseeing with our two dogs, our Dodge truck and our travel trailer. We have seen many things and visited many places. This summ around the country sightseeing with our two dogs, our Dodge truck and our travel trailer. We have seen many things and visited many places. This summer we were traveling through southern California and had the unfortunate occurrence of our truck breaking down. My husband was able to identify the part that was needed (a fuel Line). We found that Jeep Chrysler Dodge of Ontario, located in California had the part in stock, so we limped our way there. When we arrived my husband went in and purchased the needed part and was asking about borrowing tools, we were directed to the service manager who to our pleasant surprise went and got one of his technicians and had him replace the part for us. We offered to pay and they would not take anything. I have to say we had heard stories of people breaking down and being taken advantage of because they are travelers, in this case it was the opposite the people at Jeep Chrysler Dodge of Ontario were more than helpful. I can say if we are ever in southern California and need anything for our truck we will stop on and say hello. Thank you again to the Jeep Chrysler Dodge of Ontario team, especially Justin, Brittney and Kirk. More