Jeep Chrysler Dodge RAM of Ontario

great service they took care of business first time there, fast efficent great customer service, one on one, clean showroom and service counter, thank you carl cro they took care of business first time there, fast efficent great customer service, one on one, clean showroom and service counter, thank you carl crocker More

Great experience! Have purchased two cars here and the staff is always great. They have great salesman that aren't too pushy and will help you purchase the right vehicl Have purchased two cars here and the staff is always great. They have great salesman that aren't too pushy and will help you purchase the right vehicle. Definitely recommend. More

always a good experience. This is the second car that I have purchased through this dealership. I had a good experience both times. I use Costco buying when purchasing a car. t This is the second car that I have purchased through this dealership. I had a good experience both times. I use Costco buying when purchasing a car. the staff is always helpful and they do not push you into making a purchase like other dealerships. I leave the dealership feeling good about my experience and purchase which is uncommon. I would recommend this dealership to anybody. I used the service once on my Challenger and had a good experience with them as well. More

Amazing great service I was completely satisfied with this dealership amazing customer service great deals and very nice vehicles.I recommend people to come check this plac I was completely satisfied with this dealership amazing customer service great deals and very nice vehicles.I recommend people to come check this place out.I purchased a 2015 dodge charger rallye and a 2016 crysler 200.Fully satisfied with both of the vehicles. More

Got a good deal on a used car It does seem that this dealer monitors the prices pretty closely to ensure that they do not remain on the lot for very long. I was treated quite well It does seem that this dealer monitors the prices pretty closely to ensure that they do not remain on the lot for very long. I was treated quite well by Ken when I came out for the test drive, and appreciated him filling up the gas tank! I would definitely recommend this to friends. More

Dishonest sales staff, worst car buying experience ever If I could give no stars I would. I am very very disappointed and upset by my experience with Gary Miller at this dealership. I purchased a used 2013 If I could give no stars I would. I am very very disappointed and upset by my experience with Gary Miller at this dealership. I purchased a used 2013 Toyota Scion XB. In a nutshell, he did work with me whatsoever in negotiation with the vehicle price, however I decided to go ahead and purchase the vehicle. However after negotiation and literally in the middle of signing the contracts for the vehicle, he starts to mention how he cannot locate the second factory key to the car. He however tells me how he promises to contact the previous owner to locate the key. After hearing absolutely nothing for a week and a half, I emailed Gary, and he replies in a very condescending way that he was very "upfront" and clear that there was not a second factory key, which was a complete and utter lie. He didnt even mention whether or not he tried to contact the previous owner. After I replied to see if he at least tried to contact the previous owner, I received absolutely no response whatsoever. I emailed Gary multiple times, and then started calling the dealership, and every time I reached a staff member, after waiting 10 mins they replied he was "busy". I started to realize he was just ignoring me, and blowing me off. I talked to several staff to let them know I wanted to talk to the manager, that I was extremely upset, but the response was they will get ahold of Gary and that he will get back to me the same day. After 7-10 calls over the span of 2-3 weeks and leaving messages I finally gave up. Honestly I am a very easy going nice guy. I usually never complain about a situation unless its warranted. I felt taken advantage of and lied to. Absolutely ridiculous, rude, and unprofessional. Ive never, ever taken the time to write a review for absolutely anything, but it has made me feel obligated to write as many bad reviews as I can against JCD of Ontario. Gary Miller is the worst salesman Ive ever had to deal with in buying a car, period. More

great fast service had recall on my chrysler 200, went down there they took care of it my car was ready before iIeven new it, iIhad great service had recall on my chrysler 200, went down there they took care of it my car was ready before iIeven new it, iIhad great service More

False advertisement. "I was here on Saturday November 7th 2015 for an express oil change. However that express services is false advertisement when you have to wait about "I was here on Saturday November 7th 2015 for an express oil change. However that express services is false advertisement when you have to wait about an hour to even get checked In and then another hour plus for the actual service. They have you waiting inside your vehicle before you are assisted. I have other options from Vegas to Southern California but I chose Chrystler of Ontario, however after today's experience I might reconsider visiting your facility. I've been a loyal customer for 5 years. I believe your services department has some areas of opportunities. You can't run a service department with limited staff specially on a busy day like a Saturday. Time is money, specially when you are here on vacation and need fast and reliable service. I hope my feedback is an eye opener and provides you with advise to better assist you strategizing in deliver exceptional customer service in the near future. " More

a great experience I recently purchased a new Jeep Grand Cherokee Altitude at Jeep Chrysler Dodge of Ontario and Francisco Lopez helped my wife and I. He was very I recently purchased a new Jeep Grand Cherokee Altitude at Jeep Chrysler Dodge of Ontario and Francisco Lopez helped my wife and I. He was very polite and knowledgable. We explained to him what we were looking for and he quickly showed us the car we fell in love with. I would recommend Francisco and this dealership because he was a great sales representative and made the process of purchasing a car vary easy. More

New 2016 Truck Ordered Custom At the end of September we were shopping for a new truck and looking to trade in our 2011 Dodge Ram 1500 that was part of the Fiat/Chrysler buyback pr At the end of September we were shopping for a new truck and looking to trade in our 2011 Dodge Ram 1500 that was part of the Fiat/Chrysler buyback program (faulty recall that forced the manufacturer to buy trucks back with incentives). I connected with Joe and William (Cubby) in the fleet sales office and they were wonderful throughout the entire process. The truck we were looking for (Laramie 2500 Diesel Black Edition) was really difficult to find, there weren't any left in CA. So we got with Joe and Cubby who placed an order straight to the factory for us. The pricing was excellent (better than the pricing on many dealer's lots!) and we waited EXACTLY 30 days! We were informed it could take 6-8 weeks to get our truck but it took exactly 30 days and we brought it home. Finance process was easy because we brought our own financing, but it would have been easy to take dealer financing also. Leo took care of all the paperwork and was a pleasure to work with. Pricing on extended warranties was the most reasonable I had ever seen. They accepted the recall buyback certificate and we got $4K total incentives on our new vehicle. They helped us set up our entire Uconnect including registration so that we drove off the lot knowing how to use everything. I can't say enough good things about this dealership and Joe and Cubby in particular! We are customers for life! More