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Jeep Chrysler Dodge RAM of Ontario
Ontario, CA
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Awesome! Will never go anywhere else!! Best car buying experience ever!! I went to another Jeep dealership near my house the day prior and it quickly reminded me why I typically hate buying Best car buying experience ever!! I went to another Jeep dealership near my house the day prior and it quickly reminded me why I typically hate buying a car. The next day I emailed JCD of Ontario and Freddie A. emailed me right back and quickly called soon thereafter. We worked out a deal over the phone on the exact same car that the previous dealership said they had in stock, only to find out they didn't when I arrived :(!!! The payment was less and they gave me more for my trade. I wanted to surprise my wife with the car for Xmas and had no way of doing it now because the excuse/reason I had of taking her car the previous day was wasted when the other dealership messed it all up. My wife would easily catch on to what I was doing if I tried to take her car again! But, no fear.... Freddie was there to save the day! Not only did he have me in and out of the dealership in 58 minutes (world record for car dealership paperwork),but he also offered to drive 25 miles to my house at 8pm and have the car in my driveway with a huge bow on the hood and then drove my trade-in back to the dealership in Ontario and didn't arrive back until after 9pm!!! Santa ain't got nothin' on my man Freddie!!! In less than 24 hours I went from confirmation as to why car dealerships and salesman have the reputation they do, to believing that not all people fall into the sterotype that precedes them. Freddie was more than great and he followed up with a call a couple of days later as did the dealership - and not a recorded call either... a real, live person! I highly recommend JCD of Ontario and I would assume the great management team there hires only the best sales team, but if you want to know for sure what you're getting.... ask for Freddie A. and you'll be in the best hands - 100%. More
routine service of my 2013 ram 1500 I purchased my 2013 ram 1500 from Jeep Chrysler Dodge. I have used their service department every sense. each visit has been very pleasant fast serv I purchased my 2013 ram 1500 from Jeep Chrysler Dodge. I have used their service department every sense. each visit has been very pleasant fast service no pressure no cross-selling very informative friendly department More
The best of the best! The best dealership in the world!!! The sales team--Ahmad & Rodney are awesome. And their boss, Brandon is just wonderful. Go NOW if you need to buy a The best dealership in the world!!! The sales team--Ahmad & Rodney are awesome. And their boss, Brandon is just wonderful. Go NOW if you need to buy a car. You will not be disappointed. I'd give them 100 stars, if I can! A+++++ More
great service they took care of business first time there, fast efficent great customer service, one on one, clean showroom and service counter, thank you carl cro they took care of business first time there, fast efficent great customer service, one on one, clean showroom and service counter, thank you carl crocker More
Great experience! Have purchased two cars here and the staff is always great. They have great salesman that aren't too pushy and will help you purchase the right vehicl Have purchased two cars here and the staff is always great. They have great salesman that aren't too pushy and will help you purchase the right vehicle. Definitely recommend. More
always a good experience. This is the second car that I have purchased through this dealership. I had a good experience both times. I use Costco buying when purchasing a car. t This is the second car that I have purchased through this dealership. I had a good experience both times. I use Costco buying when purchasing a car. the staff is always helpful and they do not push you into making a purchase like other dealerships. I leave the dealership feeling good about my experience and purchase which is uncommon. I would recommend this dealership to anybody. I used the service once on my Challenger and had a good experience with them as well. More
Amazing great service I was completely satisfied with this dealership amazing customer service great deals and very nice vehicles.I recommend people to come check this plac I was completely satisfied with this dealership amazing customer service great deals and very nice vehicles.I recommend people to come check this place out.I purchased a 2015 dodge charger rallye and a 2016 crysler 200.Fully satisfied with both of the vehicles. More
Got a good deal on a used car It does seem that this dealer monitors the prices pretty closely to ensure that they do not remain on the lot for very long. I was treated quite well It does seem that this dealer monitors the prices pretty closely to ensure that they do not remain on the lot for very long. I was treated quite well by Ken when I came out for the test drive, and appreciated him filling up the gas tank! I would definitely recommend this to friends. More
Dishonest sales staff, worst car buying experience ever If I could give no stars I would. I am very very disappointed and upset by my experience with Gary Miller at this dealership. I purchased a used 2013 If I could give no stars I would. I am very very disappointed and upset by my experience with Gary Miller at this dealership. I purchased a used 2013 Toyota Scion XB. In a nutshell, he did work with me whatsoever in negotiation with the vehicle price, however I decided to go ahead and purchase the vehicle. However after negotiation and literally in the middle of signing the contracts for the vehicle, he starts to mention how he cannot locate the second factory key to the car. He however tells me how he promises to contact the previous owner to locate the key. After hearing absolutely nothing for a week and a half, I emailed Gary, and he replies in a very condescending way that he was very "upfront" and clear that there was not a second factory key, which was a complete and utter lie. He didnt even mention whether or not he tried to contact the previous owner. After I replied to see if he at least tried to contact the previous owner, I received absolutely no response whatsoever. I emailed Gary multiple times, and then started calling the dealership, and every time I reached a staff member, after waiting 10 mins they replied he was "busy". I started to realize he was just ignoring me, and blowing me off. I talked to several staff to let them know I wanted to talk to the manager, that I was extremely upset, but the response was they will get ahold of Gary and that he will get back to me the same day. After 7-10 calls over the span of 2-3 weeks and leaving messages I finally gave up. Honestly I am a very easy going nice guy. I usually never complain about a situation unless its warranted. I felt taken advantage of and lied to. Absolutely ridiculous, rude, and unprofessional. Ive never, ever taken the time to write a review for absolutely anything, but it has made me feel obligated to write as many bad reviews as I can against JCD of Ontario. Gary Miller is the worst salesman Ive ever had to deal with in buying a car, period. More
great fast service had recall on my chrysler 200, went down there they took care of it my car was ready before iIeven new it, iIhad great service had recall on my chrysler 200, went down there they took care of it my car was ready before iIeven new it, iIhad great service More