Jeep Chrysler Dodge RAM of Ontario

Consistently perfect I've been a loyal customer to this dealership for more than 20 years and I have never been disappointed. My service advisor, Carl Mills, has always t I've been a loyal customer to this dealership for more than 20 years and I have never been disappointed. My service advisor, Carl Mills, has always treated me fairly and he has never tried to oversell me a part or service that I didn't need. Carl and his boss, Kurt, are awesome and friendly. More

FIRST TIME VISIT FOR AN ELECTRICAL PROBLEM. CARL WAS AWESOME, HE TOOK GREAT CAR OF US AND THE CAR WAS DONE THE SAME DAY!! PERFECTION!! AWESOME, HE TOOK GREAT CAR OF US AND THE CAR WAS DONE THE SAME DAY!! PERFECTION!! More

Always helpful I have had service and repairs here since 2014. They have always been helpful and stood behind their service. I like the fact that they advise and rem I have had service and repairs here since 2014. They have always been helpful and stood behind their service. I like the fact that they advise and remind me of upcoming ,future maintainence issues. More

Jeep Dodge Chrysler Ontario. I got my car service yesterday and Dorian help me thank you so much Dorian 4 being such an amazing person really appreciate you .😊 yesterday and Dorian help me thank you so much Dorian 4 being such an amazing person really appreciate you .😊 More

Jose Ortega knows how to take care of his clients GREAT I always get the best service when I take my 2012 SRT8 in for service they do a great job and my service rep always takes care of me. That's why I dea I always get the best service when I take my 2012 SRT8 in for service they do a great job and my service rep always takes care of me. That's why I deal with Jeep Chrysler in Ontario. I'm always welcome by all the staff. Kirk the service manager always greets me when he see's me and is sure to ask me how I'm doing. And to top it off I love my car I now have over 88,000 miles on it. More

Dodge Ram 4X4 I purchased my truck and was very happy about the way I was treated. The customer service was beyond my expectations. Adam, made the buying experien I purchased my truck and was very happy about the way I was treated. The customer service was beyond my expectations. Adam, made the buying experience amazing. I have never been treated by any dealership the way I was here. Even though I do not live in the area, I will always come back here if there is a need for another vehicle. More

Customer service is excellent! As soon as I drop off my car I am treated withcourts . The team that was assigned to my car service was very helpful! The customer experience is w As soon as I drop off my car I am treated withcourts . The team that was assigned to my car service was very helpful! The customer experience is what is keeping loyal to Ontario Dodge More

BEST LIP SERVICE EVER The video screens do not work, after 5 attempts the service department still has no idea how to fix it. We have dropped the car off for 2-3 days for The video screens do not work, after 5 attempts the service department still has no idea how to fix it. We have dropped the car off for 2-3 days for diagnosis to be done and then are told they have if figured out and the part(s) have been ordered. We bring the car in and they still don't know how to fix it. Then the GPS stops working, we are now on our third radio and now the hands free does not work,l the video screens still don't work, now the doors don't want to shut properly at times, the ignition is periodically not working and one of the back seats are not working properly. The vehicle has less than 60,000 miles and is a 2013 and almost paid off. I bought the extended warranty and after taking the car in the shop 6 times now they still cannot fix it. The service manager NEVER returns calls or e mails. Then when we picked the car up at 9:30 pm (and the car is still not fixed) some rude service guy told us to move our car we are blocking the flow of traffic. THIS IS BY FAR THE WORST SERVICE EVER NOT TO MENTION THEY HAVE NO IDEA WHAT THEY ARE DOING. We are in the market for a new car for my husband and we were going to shop at Chrysler, NOT ANY LONGER More

Great Service-Always I have come to this dealership often and they never disappoint. This is not my "home" dealership but there are not enough words to describe how wonder I have come to this dealership often and they never disappoint. This is not my "home" dealership but there are not enough words to describe how wonderful they have been. More

Paid for SRT oil change, got a regular oil filter installed. Paid for an SRT oil change which you would think would include the SRT oil filter but this time around I changed my own oil and besides having to use Paid for an SRT oil change which you would think would include the SRT oil filter but this time around I changed my own oil and besides having to use a 1/2 in ratchet with all of my 240 lbs behind it to get the drain plug loose , I discovered a regular black oil filter on it not the white SRT oil filter that I paid for. Also looks like the second plastic cover under the engine that needs to be removed to access the oil cooler drain plug was never removed until now, so I'm left to wonder did they actually drain it as called for in the factory service manual and did they use the proper oil or just put whatever in my Hellcat... And worse thing about all this is I drove 35 minutes out of my way to this dealer after the local dealership took it out for a 5 mile test drive when i had it in for a cosmetic issue, so i guess the bottom line is customer service is dead, service center integrity, if there ever was any, is dead.... Better off saving the money and DIY or take it to jiffy lube because they can't be any worse than most dealers. More