Jeep Chrysler Dodge RAM of Ontario

You are in good hands at Jeep Chrysler Dodge RAM of Ontario. My service representative Kirby did an excellent job. Thank you Kirby for all of your help. Ontario. My service representative Kirby did an excellent job. Thank you Kirby for all of your help. More

A FANTASTIC experience the moment we arrived. We were greeted by Nick and he took care of us. From start to finish this was the BEST experience we had at a Dealership. I walked out with my 2021 Dodge Dur greeted by Nick and he took care of us. From start to finish this was the BEST experience we had at a Dealership. I walked out with my 2021 Dodge Durango. Thank you Nick, Ramon and Leo. More

Great service both from Carl and Dale. Great teamwork ,communication and service. Make having service work done a pleasure. I will use this dealer again ,communication and service. Make having service work done a pleasure. I will use this dealer again More

I decided to try the Service a Jeep Chrysler Dodge Ram Fiat of Ontario. It was the best decision I’ve made since trying a few dealers in the area. Great and prompt service. Kirby, the Service Advisor reco Fiat of Ontario. It was the best decision I’ve made since trying a few dealers in the area. Great and prompt service. Kirby, the Service Advisor recommended a great service package. I will be back to have my car serviced there. I absolutely recommend them. More

Had my car serviced on November 3rd. I could not be more pleased, Kevork was very helpful, told me the time frame of how long my car would be there, he was right on the mark. We have purchased /leased 5 ca pleased, Kevork was very helpful, told me the time frame of how long my car would be there, he was right on the mark. We have purchased /leased 5 cars from this dealership, and have never had a complaint or negative experience. Same with the service department. Thank you to all at Jeep Chrysler Ontario. Sandy More

Had a great experience ended up leaving with the car I wanted I definitely would recommend this to friends or family . Very happen in the end wanted I definitely would recommend this to friends or family . Very happen in the end More

Awesome customer service No hassle No pressure No lies Awesome customer service No hassle No pressure No lies Will definitely go back for another vehicle Fastest vehicle purchase I have ever had Awesome customer service No hassle No pressure No lies Will definitely go back for another vehicle Fastest vehicle purchase I have ever had I would definitely recommend them More

I had my mudguards installed on my car and Carl and Dale took good care of It. Service team is always top notch. I always bought and service my car here now and in the future. This is the only dealership th took good care of It. Service team is always top notch. I always bought and service my car here now and in the future. This is the only dealership that makes a deal happen for me. A+++++. They always took good care of me whenever I needed service on my car. More

Fred was an amazing salesperson who was very knowledgable and patient with my purchase. He took me on multiple test drives and gave great advice on the model I should purchase to fit my needs and wants. Befo and patient with my purchase. He took me on multiple test drives and gave great advice on the model I should purchase to fit my needs and wants. Before I purchased from Fred in Ontario, I had visited 2 other dealerships that provided a terrible experience. Fred turned my bad experiences around and sold me not only on a particular trim but also on the brand. More

Would not recommend,I purchased my 2014 Jeep Wrangler Would not recommend, I purchased my 2014 Jeep Wrangler from Ontario Dodge as a new vehicle. The sales experience was first class. The issue that has Would not recommend, I purchased my 2014 Jeep Wrangler from Ontario Dodge as a new vehicle. The sales experience was first class. The issue that has ruined that experience has been the service department. My Jeep has 26,645 miles on it and has been in the service department 7 times for warranty issues. Four of those visits have been for the air conditioner. Since the day I bought it the air conditioner has had a very slow leak. The service department has been incapable of fixing it so they recharge it and send me on my way until it leaks out again. On 2/6/20 my Jeep was in for an unrelated warranty issue for 2 weeks. At that time, I asked the service advisor to check the refrigerant level. He refused to do so. Now warm weather is here and the AC is out of refrigerant again. On 4/28/20 I drove to Ontario Dodge and asked if they would recharge the AC again until I could get the vehicle in for a service appointment. Again, the service advisor refused and instructed me to make an appointment. I made an appointment for 5/4/20 at 7:00 AM. I arrived at 7:00 am and waited in line until 8:15 am when service advisor Brittney M took my vehicle in. There were quite a few upset people in line for their 7:00 am appointments. I had purchased the Mopar lifetime warranty which includes a rental car for warranty related issues. Ontario Dodge contracts with Enterprise Rental for their rental cars. When I requested a rental car I was told by Brittney that Enterprise was closed and she was unable to provide me a rental. I called Enterprise and found that they were indeed open for business. I also found that Enterprise was no longer doing business with Ontario Dodge due to lack of payment by Ontario Dodge. Brittney was not honest with me. I left the vehicle there hoping they would do the right thing and get on it. The vehicle was there for the entire day and most of the next day, It was never looked at. I decided to remove the vehicle from Ontario Dodge and take it to another dealer. John Elway Dodge was able to fix the air conditioning. John Elway’s service was first class. I will recommend them in the future. Ontario Dodge had opportunities to do the right thing and failed to do so. Not sure if they take in to many cars, incompetence or complacency. It’s unfortunate. Former customer. More