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Jeep Chrysler Dodge RAM of Ontario

Ontario, CA

4.6
463 Reviews

1202 Auto Center Dr

Ontario, CA

91761

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Showing 463 reviews

November 14, 2024

Dan totally came thru took my truck in for a check engine light. He reached back and let me know the results on the diagnostic. Thank God and Dan the warranty was good to cover the maintenance required. My t More

by Vic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DAN SANCHEZ
Nov 15, 2024 -

Jeep Chrysler Dodge RAM of Ontario responded

Vic, we’re thrilled to hear about your positive experience with Dan! It's great that he was able to provide quick diagnostics and get your truck back in shape under warranty. Your satisfaction is our priority, and we appreciate you taking the time to share it! Regards, Kirk Irvine Service Director Kirk@jcdofontario.com

November 06, 2024

My service visit went great. Made an appointment and was out in an hour. Very professional advisor. My only complaint had to do with a few minor items they found that needed to b More

by Mad Dog
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karina (very good)
Nov 07, 2024 -

Jeep Chrysler Dodge RAM of Ontario responded

Thanks for the fantastic review! We're glad to hear your service visit was quick and professional. We appreciate your feedback about communication and will work on improving that process. Your experience matters, and we’re here to ensure your next visit is even better! Regards, Kirk Irvine Service Director Kirk@jcdofontario.com

November 02, 2024

Very satisfied with my service my service advisor was very helpful and courteous. He took great care of me. More

by patsydoty32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana Lewis
Nov 04, 2024 -

Jeep Chrysler Dodge RAM of Ontario responded

Thanks for your wonderful feedback, Patsy! We're thrilled to hear that our service advisor provided you with helpful and courteous assistance. Your satisfaction is our priority, and we look forward to serving you again! Regards, Kirk Irvine Service Director Kirk@jcdofontario.com

October 13, 2024

Very professional and friendly environment I will recommend to my family and friends keep the good work More

by jashua.abba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karina
Oct 14, 2024 -

Jeep Chrysler Dodge RAM of Ontario responded

Thanks for the fantastic review, Jashua! We're thrilled to hear you enjoyed your experience and appreciate your recommendations. Our team is dedicated to maintaining a friendly and professional atmosphere. Stay tuned for more great things ahead! Regards, Kirk Irvine Service Director Kirk@jcdofontario.com

October 09, 2024

Really friendly and helpful, what I really liked is they didn't try to push anything and have a huge list of mandatory add ons. Would definitely recommend again. One if not the smoothest vehicle purchase iv More

by Jeremyfagundes
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Luis and Ali
Oct 10, 2024 -

Jeep Chrysler Dodge RAM of Ontario responded

Thanks for the awesome feedback, Jeremy! We're thrilled to hear about your smooth experience and appreciate your recommendation. Our team strives to make every purchase hassle-free. We'll be sure to pass on your kind words to Luis and Ali! Regards, Ben Noland General Sales Manager bnoland@jcdontario.com

October 04, 2024

Customer service was very good. I would recommend this facility for your vehicle needs. Thanks More

by cherylandcliff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Freddy Arvayo, Russel Folden, Brandon Goodermont, Jason Keene
Oct 07, 2024 -

Jeep Chrysler Dodge RAM of Ontario responded

Thanks, Cheryl! We're thrilled to hear you had a positive experience with our customer service. Your recommendation means a lot to us. If there's anything we can do to make your next visit even better, just let us know! Regards, Kirk Irvine Service Director Kirk@jcdofontario.com

October 02, 2024

I bought a 2023 Dodge Challenger for my son from this dealership. Because a friend recommended it to me, we didn't go to other dealers to compare out of trust. We bought it directly. (I personally think More

by sun
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Russel Folden
Oct 03, 2024 -

Jeep Chrysler Dodge RAM of Ontario responded

Sun, We never want any of our guests to regret a purchase. We do our best to make sure our pricing is competitive with other dealers on comparable models in the marketplace. Your opinion and satisfaction are both very important to us, which is why I'd like the opportunity to speak with you about this further. Please contact me when you have a moment. Regards, Ben Noland General Sales Manager bnoland@jcdontario.com

September 25, 2024

Craig Martinez was very helpful! Throughout the entire process, he was very informative, respectful, and friendly. The entire process has been the best experience I've had at any dea More

by Dc
Recommend Dealer
Yes
Employees Worked With
Craig Martinez
Sep 26, 2024 -

Jeep Chrysler Dodge RAM of Ontario responded

Thanks for sharing your experience, DC! We're thrilled to hear that Craig provided such exceptional service. Your satisfaction means a lot to us, and we look forward to serving you again in the future! Regards, Ben Noland General Sales Manager bnoland@jcdontario.com

September 20, 2024

Fast service. Communication on issue explained in detail. Recall fix the next day. Thank you More

by greeneyes91575
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anny
Sep 23, 2024 -

Jeep Chrysler Dodge RAM of Ontario responded

We’re thrilled to hear you had a great experience with our fast service and clear communication. Your satisfaction is our priority, and it’s fantastic to know we could resolve the issue quickly. We appreciate your support! Regards, Kirk Irvine Service Director Kirk@jcdofontario.com

September 18, 2024

Does great work. Only when they kept your vehicle for a week, they don’t clean (wash)it up when you get it back. You brought it clean to them. More

by Kevin O
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Freddy Arvayo, Russel Folden, Brandon Goodermont, Jason Keene, Oscar Arreola, Victor Reyes, Jake Hoban
Sep 19, 2024 -

Jeep Chrysler Dodge RAM of Ontario responded

Kevin, We appreciate your business, your patience, and your feedback. It's important we return vehicles in better condition than they were dropped off in. We will be addressing our team about this, and should you like to discuss this concern or anything else further, please don't hesitate to contact me. I'm always happy to help. Regards, Kirk Irvine Service Director Kirk@jcdofontario.com

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