Jay Wolfe Honda
Kansas City, MO
By Type
2,512 Reviews of Jay Wolfe Honda
Painless Amir was very helpful and not pushy at all. He made the process painless and educational. He was very knowledgeable and gave me all the information ne Amir was very helpful and not pushy at all. He made the process painless and educational. He was very knowledgeable and gave me all the information needed to make an informed decision. More
Mr. G wesche Fast friendly on a busy weekend when I expected the wait to take a couple hours. This service center has always treated me as if my time is valuable Fast friendly on a busy weekend when I expected the wait to take a couple hours. This service center has always treated me as if my time is valuable More
Excellent experience! Tony listened to what was important to me; Jeff in service always treats me well! Lauren Conaway was very kind to remember my B-day! Tony listened to what was important to me; Jeff in service always treats me well! Lauren Conaway was very kind to remember my B-day! More
Great experience with Jay Wolfe Honda Our primary interaction was with Amir. He is a very knowledgeable sales person who adds an air of personal service to the sales experience. We ca Our primary interaction was with Amir. He is a very knowledgeable sales person who adds an air of personal service to the sales experience. We came into your dealership with a deal for Toyota's set to go. We were just doing due diligence by looking at Honda before we purchased. Your cars, of course, are good and compare/compete very evenly with Toyota. Amir did a great job of flipping us to your side of that equation. He affirmed each micro decision along the way without ever pushing us to purchase. If my wife liked white, he'd say, "white's a great color. I like that. I sell a lot of them." If she liked silver, he'd say, "silver is an excellent choice, it will never be out of style. I sold one of those yesterday to someone just like you." He took every opportunity, and created some that did not exist, to serve us during our excruciatingly slow decision making process. "Can I pull a black one up for you to see," or "we have a blue one on our other lot, can I take you to see it," or "can I get you a drink or a sandwich," and even shuttled me from my house to the dealership. Amir is passionate about the brand and about car sales. You should give him a raise. Ryan served as a happy face as we traipsed back and forth across your sales floor. Someone else we 'know' so we feel comfortable while we spend too long at your dealership. That additional ambiance is important to the shopper experience and something we did not encounter at other locations. In short, our experience at Jay Wolfe had more to do with buying your cars than the comparison of the brands. If we had gone to O’Neill, for instance, I suspect we would be driving Toyota's today. More
c ar needed oil change & AC does'nt work oil change was accomplished timely, can't afford to fix AC at this time passenger side mirror ordered , to be installed when it comes in. Shawn was co oil change was accomplished timely, can't afford to fix AC at this time passenger side mirror ordered , to be installed when it comes in. Shawn was courteous and knowledgeable as always. More
Great service I love this place. The guys in the service department are amazing and the Customer room is very welcoming and feels like home. I love the kid room as I love this place. The guys in the service department are amazing and the Customer room is very welcoming and feels like home. I love the kid room as well. My little sister always wants to come with me when I get my car serviced so she can play in the kid room. And I really like how the host will make/get anything you want as long as they have it. More
12 years of great people and service Just took in the 2003 Honda for service. Purchased a 2014 Honda two months ago. Both going strong. All service concerns are always given prompt and ef Just took in the 2003 Honda for service. Purchased a 2014 Honda two months ago. Both going strong. All service concerns are always given prompt and effective service from the service garage. The best part about this service center is that you see the same people working their year after year. It tells me a lot about a business when they are not turning over people every month or year like a lot of service centers. I also trust them when they find a problem. More
maint good service. I had an appointment, and the work was done on time as scheduled. I will return for periodic maintenance and servicing. With just a good service. I had an appointment, and the work was done on time as scheduled. I will return for periodic maintenance and servicing. With just an oil change it is hard to elaborate, other than try to figure 25 words to tell you it was fine. More
Good service service was excellent the service advisor knows what he talking about i was very impress and the repaired was excellent fix the problem when other aut service was excellent the service advisor knows what he talking about i was very impress and the repaired was excellent fix the problem when other auto repair shop wasn't able to solved.Good job i would recommend this service center . More
Repair They were honest about my repair. That it was not a safety issue and that I could wait to have it repaired until later. I went ahead and had the repai They were honest about my repair. That it was not a safety issue and that I could wait to have it repaired until later. I went ahead and had the repair done. More