Jay Wolfe Honda
Kansas City, MO
By Type
2,512 Reviews of Jay Wolfe Honda
New Odyssey Very good experience at JWH. This is my 4th Odyssey and first from JWH. Very detailed and service oriented. Chris worked hard to find what we wan Very good experience at JWH. This is my 4th Odyssey and first from JWH. Very detailed and service oriented. Chris worked hard to find what we wanted and get it to us at our price point. Thanks to all.!!! More
Great overall experience Overall, great experience. Cameron is an up beat guy with an excellent attitude towards customers. Enjoyed having him as my car salesman. Financing to Overall, great experience. Cameron is an up beat guy with an excellent attitude towards customers. Enjoyed having him as my car salesman. Financing took some time but that was to be expected. I will certainly recommend friends to Cameron in the future . Also was nice to see other employees check up on us as they were all very friendly. More
Expensive but peace of mind with Honda experts. Great customer service from reception to my tech. Love the concierge. After such an expensive repair, it would have been nice to know that an overa Great customer service from reception to my tech. Love the concierge. After such an expensive repair, it would have been nice to know that an overall check of minor issues, i.e., malfunctioning windshield washer, tire pressure, etc., were checked out prior to release of my car. More
Friendly and good service. I was in and out of the service area within an hour! Friendly customer service and nice atmosphere to relax in while waiting. I actually enjoyed waiti I was in and out of the service area within an hour! Friendly customer service and nice atmosphere to relax in while waiting. I actually enjoyed waiting for an oil change! More
Love my CRV! Great looking. New experience with a bit bigger car. Love it! Love the light color of the interior and the space inside our new car. Great looking. New experience with a bit bigger car. Love it! Love the light color of the interior and the space inside our new car. More
Consultation for rough transmission shift The service advisor drove the car and also had a technician drive it. The transmission needs to be replaced. The service advisor checkad the price, The service advisor drove the car and also had a technician drive it. The transmission needs to be replaced. The service advisor checkad the price, and advised us as to whether or not to replace it on this 2001 Odyssey. The service was good and timely. More
Great First Car-Buying Experience Needed to trade in my old Nissan Maxima as the car that got me through college for an affordable, newer one that'll last me through many military move Needed to trade in my old Nissan Maxima as the car that got me through college for an affordable, newer one that'll last me through many military moves. It was a little nerve-wracking since I'd heard stories on how difficult car dealerships can be, but the service I got here was pleasantly surprising. I went in knowing pretty much what I wanted and definitely felt like they did their best to adhere to that. I did specify I wanted a slightly used car, but the first one I was shown was brand new. I also had an issue later with the transaction where their system wanted to round up to the nearest dollar, and that sent a red flag over to my bank which caused some set-backs and confusion. But, overall, I felt very well taken care of (they even fed me lunch~). More
Nice place to buy a Honda. Great employees all around. Great waiting room that feels more like a luxury hotel lobby. Sales team that lets you browse without pressure. Makes s Great employees all around. Great waiting room that feels more like a luxury hotel lobby. Sales team that lets you browse without pressure. Makes stopping in for oil changes a good thing. More
Air Conditioning Problem Due to the persistence and skill of Robert Beaver and his technicians I believe the problem with my air conditioning finally is fixed. Mr. Jackson al Due to the persistence and skill of Robert Beaver and his technicians I believe the problem with my air conditioning finally is fixed. Mr. Jackson also was most courteous, understanding and helpful. Since my car is still under warranty and there was no charge, I cannot comment on the price. Fannie Vaughan More
Great Customer Service I recently took my CRV in for the first oil change and tire rotation. I was very impressed with the level of customer service. The people were all fri I recently took my CRV in for the first oil change and tire rotation. I was very impressed with the level of customer service. The people were all friendly and I enjoyed the concierge service while waiting in comfort. Although my service was routine, I appreciated how I was treated. Jeff Gray did a nice job of handling my request and getting me in and out with ease on a busy Saturday morning. I wasn't totally sure of the process given it was my first service visit, but I was thinking my car was going to be washed after the service, but it was not. It could have been due to the threat of rain showers the morning of my visit. It was not a big deal to me. Thanks for the great service. More