Jay Wolfe Honda

Professional, efficient I have used Jay Wolfe for years and the customer service is always excellent, the repairs timely and the updates to the waiting area make waiting for I have used Jay Wolfe for years and the customer service is always excellent, the repairs timely and the updates to the waiting area make waiting for that work a pleasure (although there are too many TVs and no "quiet area" for those wishing to work rather than watch/listen to the inanity and vacuity that is daytime television). The is no pressure to have more work done than necessary and the whole experience is probably as painless as these things can be. More

Couldn't have been treated better! Valued respect given! Excellent says it all. Every one of your staff I met was friendly during my visit. Russ King was especially friendly, accommodating, respectful, prof Excellent says it all. Every one of your staff I met was friendly during my visit. Russ King was especially friendly, accommodating, respectful, professional, and worked hard and quickly to get the price I wanted! Russ was personable, direct, very professional and genuinely interested in getting the buyer the best deal possible with the least hassle. When I came to pick up the Accord, that Saturday was an especially busy day at Jay Wolfe. in spite of time limitations, Russ spent an exceptionally generous amount of time to introduce me to the features on the Honda, familiarize me with the safety features as well as share his considerable expertise and knowledge about this car. Russ' attention to detail was impressive and extremely helpful to me! I hope Jay Wolfe realizes with appreciation what a jewel of an salesman you have in Russ! Amir was also great to work with - very helpful in getting me the best value in the choice of options! I look forward to returning soon for service and seeing everyone again. I am incredibly happy with this, Accord - my eighth Honda! A huge round of applause for all who helped me with the daunting decisions with which I was confronted in this purchase - my last Honda, I imagine, as these exceptional machines are usually good for many hundreds of thousands of miles. I only hope I'm here to witness each of the 200,000 miles plus I intend to subject her to! She is definitely a beauty to behold - all 'little black dress and pearls' wrapped up in glossy white! Thanks for a truly great experience! More

short service time When I arrived for my 8:30 apt Courtney met me at the door.I informed her I was there for an airbag recall and that I would pick my car up in the late When I arrived for my 8:30 apt Courtney met me at the door.I informed her I was there for an airbag recall and that I would pick my car up in the late afternoon based on the 2 1/2 hr they told me on the phone it would take. Courtney mentioned they could get my car in immediately and it would only be 30 to 45 minutes. I waited in your lovely waiting area and sure enough in less than 30 minutes Courtney came in and said I was ready to go. I was ecstatic. Thank you for a great experience Courtney. More

Purchased Honda Accord 2015 I was dreading the whole car buying drudgery and especially the haggling with car salespeople. As a pleasant surprise, my experience was wonderful. I was dreading the whole car buying drudgery and especially the haggling with car salespeople. As a pleasant surprise, my experience was wonderful. Erica did a great job helping me figure out which car best fit my needs, and I thank her for her patience. JC who helped negotiate the deal was up front and honest with me and gave me a hassle-free good deal. And then Amir, the finance guy, was very knowledgeable and he explained all of the paperwork in a clear concise manner, which I much appreciated. Alan F. More

All around excellent Roberto was very comfortable to work with and they did a great job, no "up selling", and fantastic treatment in the service lounge. Thank you! Roberto was very comfortable to work with and they did a great job, no "up selling", and fantastic treatment in the service lounge. Thank you! More

The best! We wouldn't even consider another dealer for sales and service! The staff is friendly, the wait area is incredible, and the carwash given with routin We wouldn't even consider another dealer for sales and service! The staff is friendly, the wait area is incredible, and the carwash given with routine service is a nice bonus. More

Lease Honda We went to with a group of our friends for leaning a Honda and worked with Tony. He has been very polite and providing an excellent service. He would We went to with a group of our friends for leaning a Honda and worked with Tony. He has been very polite and providing an excellent service. He would never show any sign of tiredness for dealing with many customers. Everyone was very friendly and the environment was very nice too if you need to spend time there, they made good arrangements for everyone. Their hospitality was very good to. More

Great Service Took my CRZ in for a factory update to the computer, Shawn Klein, was very knowledgeable concerning my car. Shawn offered me, the dealership's concie Took my CRZ in for a factory update to the computer, Shawn Klein, was very knowledgeable concerning my car. Shawn offered me, the dealership's concierge service while I waited, everyone treated me well. My only complaint is; my car was finished too quickly I didn't get a chance to order lunch good job. More

Purchasing a New Car This was a great experience. Diane Thompson is an exceptional sales consulant. The financing process went extremely smoothly, low pressure and focus This was a great experience. Diane Thompson is an exceptional sales consulant. The financing process went extremely smoothly, low pressure and focused on making sure I understood my options. Thanks to all. More

A relaxed, informative, helpful and polite experience! Jay Wolfe Honda at 103rd and State Line, Kansas City, MO is a friendly, homey, and relaxed atmosphere place where you can purchase or have your car se Jay Wolfe Honda at 103rd and State Line, Kansas City, MO is a friendly, homey, and relaxed atmosphere place where you can purchase or have your car serviced in comfort. Your service dept. is alway attentive, knowledgeable, helpful, and courteous. Your refreshment and customer food and pastry area is phenomenal - tasty and fresh too - and meets the customer's needs. It does for me, especially, when having and hour or more stay for vehicle service which I often do. My grand daughter just loves all the goodies ... you know the old saying...."like a kid in a candy store!" Your receptionist at your front entrance is always smiling, courteous and friendly. Why just yesterday she helped with finding a glove I had lost on my new Accord purchase drive out. Always, a special thank you to Kris Puszynski - a great and helpful person, a friend, and our sales consultant director - and a reason We keep returning to J. Wolfe Honda. Thanks to Byron in the credit, financial, insurance, mech. agreements and wrap up dept.- he almost makes the process painless! Thanks to all those persons that cared to applaud us out the door in our new Accord -for that Alice and I were surprised, and are appreciative! As our saying goes ......"you folks do good work" ........ keep it coming! More