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Jay Wolfe Honda
Kansas City, MO
By Type
2,512 Reviews of Jay Wolfe Honda
I love your service dept I keep going back because of great service I have done business with them since 1994 when I bought my first Accord they continue to keep me coming ba I keep going back because of great service I have done business with them since 1994 when I bought my first Accord they continue to keep me coming back More
Oil change I was taken before my appointment time.... all services to be performed were explained and my free oil change was confirmed. The advisor also answered I was taken before my appointment time.... all services to be performed were explained and my free oil change was confirmed. The advisor also answered a question while the car was serviced...very satisfied!!! More
Great service We routinely take our Pilot in for service. They are always prompt, through, give good communication. They talk to you about any concerns they see, bu We routinely take our Pilot in for service. They are always prompt, through, give good communication. They talk to you about any concerns they see, but don't try to upsell you like some places. More
Exceptional! My visit manager was very helpful, keeping me involved. The outcome was great, and I am happy. I enjoyed viewing your car assembly, and the waiting My visit manager was very helpful, keeping me involved. The outcome was great, and I am happy. I enjoyed viewing your car assembly, and the waiting area was superb with food and TV. Thank you! More
Good experience overall This time the service was really fast and I only had to wait like an hour which was really good! Very pleased with service and friendliness of staff. This time the service was really fast and I only had to wait like an hour which was really good! Very pleased with service and friendliness of staff. More
Great It's always a great experience when I visit Jay Wolfe Honda. Byron has the best customer service I have seen since I've been coming to Jay Wolfe. It's always a great experience when I visit Jay Wolfe Honda. Byron has the best customer service I have seen since I've been coming to Jay Wolfe. More
Outstanding Service! The service advisor was very courteous and gave me realitistic expectations on the wait for having the oil changed. Considering it was the holiday ti The service advisor was very courteous and gave me realitistic expectations on the wait for having the oil changed. Considering it was the holiday time period, they did a very timely job. I would highly recommend Jay Wolfe Honda for service. More
Not pushy but extremely helpful! Everybody we came in contact with were extremely friendly, which made our time at the dealership very enjoyable. Diane always went above and beyond t Everybody we came in contact with were extremely friendly, which made our time at the dealership very enjoyable. Diane always went above and beyond trying to find us the perfect car for our needs. More
Awesome service!! It was easy to make an appointment for my vehicle's scheduled maintenance. I was promptly greeted by my Service Advisor, Rob Bray, when I arrived. We It was easy to make an appointment for my vehicle's scheduled maintenance. I was promptly greeted by my Service Advisor, Rob Bray, when I arrived. We discussed what my vehicle was coming in for, what the estimated cost would be and how long it would take to perform the service. Rob escorted me into the Service Department lounge and explained all of the complimentary services that were available to me while I waited. (BTW, the turkey & pepper jack panini on sourdough was great!) When the service on my vehicle was completed (sooner than the promised time!), Rob came into the lounge to let me know that I was ready to go. He explained everything that had been done to my vehicle and shared any concerns that had been noted by the technician. The cost of my service was exactly as had been quoted. Settling the bill was fast and easy. Thank you Rob, and thank you Jay Wolfe Honda, for an outstanding service visit! More
Friendly and Efficient Byron was extremely helpful from the moment I arrived. He explained what was going to happen but still consulted with me after diagnosis but before I' Byron was extremely helpful from the moment I arrived. He explained what was going to happen but still consulted with me after diagnosis but before I'd be charged for anything. More