Jay Wolfe Acura of Overland Park
Overland Park, KS
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Great Service I needed to get tires. Scott and I had discussed a few options when I was ready. I finally bit the bullet and asked for pricing on a few different tir I needed to get tires. Scott and I had discussed a few options when I was ready. I finally bit the bullet and asked for pricing on a few different tires. I was able to bring my car in that same day and received a loaner vehicle and the service was completed early the next day. The price was actually lower than Costco! More
First service on new car They did not get upholstering done as promised so I have to scheduled another time. Not a hug deal but they had it all day. They did not get upholstering done as promised so I have to scheduled another time. Not a hug deal but they had it all day. More
Hendrick Acura Service I have been bringing my 2004 Acura RSX to Hendricks Acura since I purchased it new in 2004. Adam assists me with getting service setup and is always w I have been bringing my 2004 Acura RSX to Hendricks Acura since I purchased it new in 2004. Adam assists me with getting service setup and is always welcoming and helpful. My last visit Lara assisted me and gave me the same level of service I have come to expect from this dealer and that is what keeps me coming back! More
Service contact excellent My service department contact person was excellent. He was informative, patient and pleasant. A true pro at his job. Will recommend to others both Acu My service department contact person was excellent. He was informative, patient and pleasant. A true pro at his job. Will recommend to others both Acura and other owners. More
Recall I received a loaner car and the service wait for it was minimal. I was promptly waited on and called when service was complete. Everyone was frie I received a loaner car and the service wait for it was minimal. I was promptly waited on and called when service was complete. Everyone was friendly and courteous. More
Air conditioner Great job replacing air conditioner condenser and taking care of me with a rental when there were additional issues with my AC unit. Appreciate the wo Great job replacing air conditioner condenser and taking care of me with a rental when there were additional issues with my AC unit. Appreciate the work! More
Recall work Needed recall work completed. Was completed within the estimated timeframe predicted. I would have preferred a loaner car as I was accustomed to for Needed recall work completed. Was completed within the estimated timeframe predicted. I would have preferred a loaner car as I was accustomed to for my previous luxury brand but I knew that was not offered when I purchased the Acura. At least I had access to WiFi so the time would fly by. More
Good job! It was a great experience for all parties involved. Would love to repeat this experience soon.... but not too soon. I will be back for service in th It was a great experience for all parties involved. Would love to repeat this experience soon.... but not too soon. I will be back for service in the future. More
Amazing! The team was professional, quick and thorough! I was thrilled with how everything turned out, and the loaner vehicle was a huge help. We are very ha The team was professional, quick and thorough! I was thrilled with how everything turned out, and the loaner vehicle was a huge help. We are very happy with our experience. More
Very pleasant and knowledgeable I have not had good service here in the past. This visit was very different. I was treated with respect and was updated on my car in a timely fashion. I have not had good service here in the past. This visit was very different. I was treated with respect and was updated on my car in a timely fashion. Prior to this visit I had decided not to purchase a new car due to my past experience with the service department. I am now considering updating my RDX. More