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Jay Wolfe Acura of Overland Park
Overland Park, KS
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Bad batteru My car wouldn’t because of a bad battery. I got it jump started, but was afraid if i shut it off, I would be stranded. I called the dealership, and t My car wouldn’t because of a bad battery. I got it jump started, but was afraid if i shut it off, I would be stranded. I called the dealership, and they were able to get me an appointment later in the day, but we’re fine with me dropping it off, and arranged transportation to and from work. More
Great customer service Chris was great to work with followed through on taking care of an issue with my battery and the regular maintenance of my vehicle. Thanks. Chris was great to work with followed through on taking care of an issue with my battery and the regular maintenance of my vehicle. Thanks. More
Service on Acura 2014 TL Service dept was efficient, informative and helpful, as this was our first visit to Hendrick Acura for service. Lara was very helpful and kept us inf Service dept was efficient, informative and helpful, as this was our first visit to Hendrick Acura for service. Lara was very helpful and kept us informed as our car was being worked on for oil & filter change. More
Service Willie was helpful and great to work with. My kids were disappointed that the ice cream area was empty and out of stock. Willie took us where we neede Willie was helpful and great to work with. My kids were disappointed that the ice cream area was empty and out of stock. Willie took us where we needed to go and took really good care of us. I would highly recommend him. He was honest about what work needed to be done. More
Friendly professionals I'm 78 years old and have bought many many cars of many brands. This is my 2nd Acura but the first at this dealership and I must say is was a good cho I'm 78 years old and have bought many many cars of many brands. This is my 2nd Acura but the first at this dealership and I must say is was a good choice. The entire staff is friendly, professional and very efficient. Max is a jewel and if he wasn't apparently so happy with his present position I would recommend him to my son for his operations so keep him happy. I look forward to the same attitude in their service department. More
Laura was awesome. She took great care of me. Laura was very professional and was on hand to attend to my needs. She had a loaner ready when I arrived and the car cleaned when I went to pick it up Laura was very professional and was on hand to attend to my needs. She had a loaner ready when I arrived and the car cleaned when I went to pick it up. Will certainly recommend this place particularly her to a friend More
Great experience overall Everyone was very helpful and attentive. They worked hard to deliver a deal within my parameters. I would definitely recommend friends and family to c Everyone was very helpful and attentive. They worked hard to deliver a deal within my parameters. I would definitely recommend friends and family to check them out. Only negative I could list would be that there was some difficulty finding the car initially, so the process took a bit longer than I expected. More
Very pleasent. They are very helpful and professional.they are honest timely.they always give you the best sugustion and not pushing you! I will definitely back. They are very helpful and professional.they are honest timely.they always give you the best sugustion and not pushing you! I will definitely back. More
Bought 2016 Acura RDX with trade-in Traded in our old car for a used 2016 Acura RDX with low mileage and with tech package. Sales folks were professional and cordial -- and willing to n Traded in our old car for a used 2016 Acura RDX with low mileage and with tech package. Sales folks were professional and cordial -- and willing to negotiate fairly. It didn't take long to agree on a deal. After that, the finance office was clear in explaining all the options and additional possible add-ons. The whole experience was much better than our past experience at other dealerships. Happy that we went there! More
Prompt and Professional Service My Acura RLX sustained a large gash after hitting a pothole. I contacted the Service Center and they assisted in getting car to the dealer and assessi My Acura RLX sustained a large gash after hitting a pothole. I contacted the Service Center and they assisted in getting car to the dealer and assessing the damage. Furthermore, they found that the tires were under warranty and proceeded to replace the tire. Scott More