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Jay Wolfe Acura of Overland Park
Overland Park, KS
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Scott took great care of me The whole team was attentive, Scott took care addressing my issue and setting me up with a loaner. He was friendly and engaging. Great overall exper The whole team was attentive, Scott took care addressing my issue and setting me up with a loaner. He was friendly and engaging. Great overall experience. More
Excellent, but not really I gave it a 4 because it was better than "good" but not "excellent". In fact, you will never receive a 5 from me because there is ALWAYS room for imp I gave it a 4 because it was better than "good" but not "excellent". In fact, you will never receive a 5 from me because there is ALWAYS room for improvement. Get over it, bean counters. You shouldn't be punishing your associates for less than 5 stars. In fact, I think that the vice president who oversees this evaluation charade ought to be fired. Please let me know when he/she is. More
Heater Issue Willie is excellent. Outcome was great. Very efficient and good communications. Appreciate being able to have such a nice loaner too. All employee Willie is excellent. Outcome was great. Very efficient and good communications. Appreciate being able to have such a nice loaner too. All employees were helpful and made the experience a good one. More
Easy in and out The latch was fixed as promised. Additionally my tires were checked, washer fluids filled, and numerous other things were checked. This was done for t The latch was fixed as promised. Additionally my tires were checked, washer fluids filled, and numerous other things were checked. This was done for the price and the estimated amount of time that was quoted. More
Major repairs I’ve known I had some major repairs coming up on my RDX now for about a year. I finally had the funds to make them happen and Willie and Jerame made s I’ve known I had some major repairs coming up on my RDX now for about a year. I finally had the funds to make them happen and Willie and Jerame made sure I stayed within budget and got everything taken care of. When I picked up my car the break light stared coming on and off and they were really cool about getting it back in to take care of it. I really appreciate the top notch care these guys give when I bring my automobile in. Wether it’s a simple oil change or major repair, I know I am gonna get the best service when I schedule through Hendricks Acura. Thanks for making it happen. More
First oil change Andrew was very friendly and explained the multi-point inspection form following the oil change. While waiting, Dean answered a few questions I had ab Andrew was very friendly and explained the multi-point inspection form following the oil change. While waiting, Dean answered a few questions I had about setting up remote start. Both employees were very helpful. More
Great Service! Willie was great! He was friendly and professional, he gave me a loner car when I was told there was not one available,my car was there for 2 days and Willie was great! He was friendly and professional, he gave me a loner car when I was told there was not one available,my car was there for 2 days and when I picked it up he asked if there was anything else he could do,great service from him!Give him a raise:) my next visit I will always ask for him. More
Great as always You guys are always great! I did pay alittle more then if I would of took somewhere else, but didn’t mind. I know when I take my car to you it will ge You guys are always great! I did pay alittle more then if I would of took somewhere else, but didn’t mind. I know when I take my car to you it will get fixed! More
Quick service I took my car in for an oil change. They had it in and out in no time. The waiting area is nice, and everyone was so friendly. I took my car in for an oil change. They had it in and out in no time. The waiting area is nice, and everyone was so friendly. More
Great service I was impressed with the Hendrick Acura service center. My service consultant was friendly, professional and knowledgeable. She kept me updated on tim I was impressed with the Hendrick Acura service center. My service consultant was friendly, professional and knowledgeable. She kept me updated on timing and let me know of any other items needed. I’ll continue using them to service my car. More