Jay Wolfe Acura of Overland Park

Summary of experience at dealership Service tech Matt was great went above and beyond. Amount of cupon offer sucks. Amount not nearly enough.compared to amount spent on work done. Service tech Matt was great went above and beyond. Amount of cupon offer sucks. Amount not nearly enough.compared to amount spent on work done. More

B123 service everything went fine. Willie did an excellent job. Car is working much better. I will recommend it to other friends of mine. Thanks so much. everything went fine. Willie did an excellent job. Car is working much better. I will recommend it to other friends of mine. Thanks so much. More

Good dealer overall Very helpful when dropping off my car. Offered an Uber back home (declined - had a ride). Nice lounge to sit in & relax. Pick up less easy this tim Very helpful when dropping off my car. Offered an Uber back home (declined - had a ride). Nice lounge to sit in & relax. Pick up less easy this time. Called after 5 hours & our tech was at lunch, no one else was available to help & we were told to call back. Called back twice & couldn’t get to a hunan. Finally just went over to the service center. Car was ready & work completed was expected, but another rep checked us out because ours (Matt) was still not back. More

TSB application The service center successfully applied a technical service bulletin that will solve a major issue with the transmission. They were friendly, courteou The service center successfully applied a technical service bulletin that will solve a major issue with the transmission. They were friendly, courteous and willing to answer questions. More

Great Service Very efficient service for my Acura. Was able to get in and out very quick and was very thorough in going over everything that was checked and any a Very efficient service for my Acura. Was able to get in and out very quick and was very thorough in going over everything that was checked and any areas that may need to be addressed. More

Great personal attention and timely service! I scheduled online but had questions and 2 different employees tried to reach me before my appt. but we were unable to connect. Didn't matter as Matt I scheduled online but had questions and 2 different employees tried to reach me before my appt. but we were unable to connect. Didn't matter as Matt took great care of me from the moment I arrived. I was able to keep working while I waited and it was completed a little sooner than expected. My car looked great too! More

Excellent service I was very impressed with the customer service. Everyone was helpful and courteous. We were kept informed of the repair status. This was a profession I was very impressed with the customer service. Everyone was helpful and courteous. We were kept informed of the repair status. This was a professional atmosphere. More

Professional and Patient Staff Blair at Hendrick Acura was so helpful and worked with us on several different days looking at several different cars. He took so much time making su Blair at Hendrick Acura was so helpful and worked with us on several different days looking at several different cars. He took so much time making sure we were happy and never once rushed us into a decision like the other dealers tried to do. He showed us so many different options to help us figure out exactly what we needed, even when we weren't sure what we needed. After working with him, we went home with the perfect car for us and could not be happier with our choice. All the other staff we worked with there were also so friendly and helpful. Plus they took the time to have personal conversation with us as well. Overall, our experience at Hendrick Acura was above and beyond the experience we had at any other dealer and was a very strong factor in helping us pick our car. We will definitely be going back to buy from only them forever. More

New car purchase. The team was great to work with and I will recommend them to others. We worked through a trade, purchase and all the paperwork in less than 2 hours. The team was great to work with and I will recommend them to others. We worked through a trade, purchase and all the paperwork in less than 2 hours. More