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Jay Wolfe Acura of Overland Park
Overland Park, KS
1,495 Reviews
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April 14, 2019
Service appointment Very pleased with dealership and with the service department. SCOTT LUND was very helpful. Received all the paper work with service work performedand Very pleased with dealership and with the service department. SCOTT LUND was very helpful. Received all the paper work with service work performedand work needed in the future. More
by GRANDMAJUDY7
Verified CustomerEmployees Worked With
Scott Lund
April 13, 2019
Great service Willie was very friendly and explain all my service need. Delivered the vehicle on promised time. I noticed the car was not washed well. Overall I am Willie was very friendly and explain all my service need. Delivered the vehicle on promised time. I noticed the car was not washed well. Overall I am satisfied with the service recieved from the dealership. More
by ben Philipose
Employees Worked With
Willie Johnson
April 13, 2019
Good Experience at Hendrick Acura Great sales and service from Dave Black. Finance for lease could have gone smoother. Price on MDX good but not great. Poor documentation on rollover m Great sales and service from Dave Black. Finance for lease could have gone smoother. Price on MDX good but not great. Poor documentation on rollover miles to new lease from previous lease. Experience with Serive Deparment has been very good. More
by AAMUEL2
Employees Worked With
The new finance guy from Australia , David Black, Laura Voss, Blair Redmond
April 10, 2019
Car maintenance Great experience! I always take my TLX here because I know I’m getting the best service from the people who know Acura the best. Great experience! I always take my TLX here because I know I’m getting the best service from the people who know Acura the best. More
by ajhenson55
Employees Worked With
Willie Johnson
April 10, 2019
Maintenance & Trpair Brought my SUV in for needed repair. As usual Lara Varkas went above and beyond. she had my rental ready and kept me informed at all times. Hendrick a Brought my SUV in for needed repair. As usual Lara Varkas went above and beyond. she had my rental ready and kept me informed at all times. Hendrick and Lara will always have my work and appreciation More
by Sue
Employees Worked With
Lara Varkas
April 09, 2019
Horrible experience The sales agent Max basically lied to me many times during the process. He did not initially tell me of the recall on the vehicle during the negotiati The sales agent Max basically lied to me many times during the process. He did not initially tell me of the recall on the vehicle during the negotiations. He also told me he filled my tank only to find out my tank was a quarter full. When I complained about my experience, the management responded immediately and called me to apologize. Dave Fogg, one of the managers did ask me to ask of him during my next visit. That was good. Thanks again to Ian Gramenz, a manger from the Acura dealership for reaching out to me immediately after my review was published. Now, this what I know good customer service to be. Thanks again. More
by BB
Employees Worked With
Blair Redmond, Max Donahue, Dave Fogg
April 09, 2019
Great inventory and salespeople We were interested in hybrids and our sales person was very knowledgeable and explained features. No surprises with pricing. A very good delivery and We were interested in hybrids and our sales person was very knowledgeable and explained features. No surprises with pricing. A very good delivery and sales experience! More
by MITT1
Employees Worked With
Daryl in finance, Luke McCrumb , Jordan Rucker
April 08, 2019
Great Service Scott did a great job and went above and beyond to makes sure that my tire issue was resolved. Thank you will definitely be coming back for service. Scott did a great job and went above and beyond to makes sure that my tire issue was resolved. Thank you will definitely be coming back for service. More
by Goonda21
Employees Worked With
Scott
April 08, 2019
RDX in need Willie Johnson was most helpful in fixing my RDX problem.A loaner car was made available and coorespondence was regular.When finished,suv was delivere Willie Johnson was most helpful in fixing my RDX problem.A loaner car was made available and coorespondence was regular.When finished,suv was delivered clean. More
by STANSMITH0
Employees Worked With
Willie Johnson
April 07, 2019
Safety Recall Had recall work performed on fuel system. Work was done within the projected time and the wait was comfortable. Service representatives were polite a Had recall work performed on fuel system. Work was done within the projected time and the wait was comfortable. Service representatives were polite and informative. More
by rirobin587
Employees Worked With
Matt
