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Jay Honda - Service Center

Bedford, OH

4.6
101 Reviews

101 Reviews of Jay Honda - Service Center

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August 28, 2025

The intact staff was polite , respectful and knowledgeable. They were able to explain the problem with the initial delay in not being able to complete the repair. But as soon as the bumper cover More

by MYNANAB2@sbcglobal.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collision department
August 25, 2025

They are very professional, efficient, informative, polite. They communicate well & explain what's going on with your vehicle. More

by R8SGR8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyrone
August 22, 2025

Nice job Reasonable time to wait Washed and dried before I left Ty said it was time to go I did Happy trails More

by timmerl2018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ty Hunt
August 21, 2025

Like the dealership however last service call not what expected compared to previous ones. Customer service was lacking. More

by ckiefer429
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service
August 21, 2025

very helpful staff, nice waiting area, like the video of what service did, appreciate the explanation of services More

by susananderson526
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jill in service
August 21, 2025

The service experience was excellent. The service writer was very efficient and pleasant. The work was done quickly and I was kept updated as needed. More

by STEVEWILSON440
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Jeffries
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 20, 2025

I contacted my sales rep and the service manger with my complaint no response from either More

by gaucho1997
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robert vanbuskirk
August 20, 2025

Fast, extremely helpful, dependable, knowledgeable, and I'm very confident that I'm receiving superior services whenever I'm there. More

by LEARNEST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Domenech
Aug 26, 2025 -

Jay Honda responded

We truly appreciate your kind words and your business. We look forward to assisting you again in the future. Take care, and have a blessed day!

August 20, 2025

Good service. Ty Hunt always gets my service taken care of in a timely manner. He is personable, knowledgeable and it’s a pleasure to do business with him. More

by MOXIELION
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ira Jackson-Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2025 -

Jay Honda responded

We truly appreciate your kind words and your business. We look forward to assisting you again in the future. Take care, and have a blessed day!

August 19, 2025

I was lied to about my warranty. Just tried to up sell then be honest. My wallet was stolen out of my car. More

by MLKB2
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Rob Logan
3.0
This rating includes all reviews, with more weight given to recent reviews.
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