Jason Pilger Hyundai

I live in the greater Chicago metropolitan area and I was looking for a very specific used auto. I wanted a 2007 or 2008 Huyndai Tiburon SE in blue with a manual transmission. I found two in the Chicago area looking for a very specific used auto. I wanted a 2007 or 2008 Huyndai Tiburon SE in blue with a manual transmission. I found two in the Chicago area. On Saturday, 4/7/2012, I called both dealers and one of the cars was on hold pending another sale and the other one was available. When I called the first dealership the salesmen tried to sell me another car because the one I wanted was a sale pending. I told him that if for some reason the deal fell through, to call me. I then called the other dealership in Chicago and they were unpleasant, unfriendly and told me that they would answer my questions once I came to the dealership and test drove the car. The sales person who answered the phone was talking to someone else in the background and when I tried to get more answers over the phone, he just kept repeating that I had to come in and test drive the car. I became very frustrated and decided that they would not be earning my business. I then began searching the internet for the car and came across three of them that fit my very specific wants; one was in Florida, one in Georgia and the other was Jason Pilger Hyundai in Mississippi. I called your dealership and spoke with Marc Wamsley who was very pleasant, friendly, upbeat and answered all my questions and was willing to do a credit application over the phone to see if I would qualify for purchasing that vehicle. He went above and beyond meeting my expectations of friendly, professional and hospitable service. He and I spoke several times over the course of three days putting the deal together. He fondly became known to my husband and I as "Mississippi Marc". Even my husband was impressed by the helpful service and how this salesman bent over backwards to keep me informed of the process every step of the way. Mississippi Marc had definitely made an impression on us so much so that I bought the car sight unseen. My husband and his friends thought I had lost my mind when I told them that I was flying down to Mississippi, signing the papers and driving the car back to Illinois without so much as a test drive. When I told them that Mississippi Marc assured me that he drove the car and promised it rode well and was in great shape, they could not believe that I would trust a used car salesman with so much as only his word without seeing the car and driving it myself. I flew down to Mississippi late on Wednesday 4/11/12, rented a car to get me from the airport to the hotel, and finally met Mississippi Marc on Thursday morning. I was greeted by a very friendly man and when I asked to see Mississippi Marc, he smiled and said, "Miss Chicago, we have been waiting for you." When I finally met Mississippi Marc, I gave him a hug and was genuinely happy to finally meet the person who I spent so much time with over the phone. I was greated in a warm and friendly manner by all your personnel including Bobby and Todd. Mississippi Marc assured me that he had his best detailer on my car and wanted to check the work out personally to assure it was up to his standards. I cannot tell you how pleased I was with the experience at Jason Pilger Huynda dealership but mostly impressed with Mississippi Marc. He was the very first impression I had with the dealership and won my business after the first two minutes of just speaking with him over the phone. I should also mention that on that Monday, prior to flying down to Mississippi, the other 2008 Huyndai Tiburon became available at the dealership 10 miles from me. Apparently, the other deal had fallen through and the salesman (ironically also named "Mark" but with a "k")called me and said that I was approved for financing and that I could come and pick up the car that night. The cars were virtually identical with the exception of the year and the price was slightly less but I wanted to give my business to Mississippi Marc who provided used car buying with a flare of great southern hospitality and integrity beyond comparison. If anyone I know ever needs to purchase a vehicle, I would definately send them to Mississippi Marc. He is a valuable employee and a definite asset to your dealership. Thank you for a great used car buying experience and my best to Mississippi Marc who proved that first impressions do last! More

Justin was very informative about any model on the lot. He was very patient with us and answered all our questions. He made sure that I knew how to operate every feature in my new car and also offered extr He was very patient with us and answered all our questions. He made sure that I knew how to operate every feature in my new car and also offered extra assitance in delivering my old car home. Awesome Customer Service!!!! Keep up the good work!!!!! More

Marc and Josh did an excellent job at dealing with me and my wife. They were friendly and efficient and it seemed like they really cared about getting us into a vehicle that was right for us. I would high my wife. They were friendly and efficient and it seemed like they really cared about getting us into a vehicle that was right for us. I would highly recommend anyone using them and I look forward to seeing them again in the future. More

Both Marc Wamsley and Chad Kepner were great to work with. I will definitely recommend this dealership and these sales consultants to friends and family in the future. I am very happy with my vehicle with. I will definitely recommend this dealership and these sales consultants to friends and family in the future. I am very happy with my vehicle and the service I received. More

Everyone was super nice. Charles was very down to earth and upfront. The gentleman that wrote the deal and worked the financing out was very, very friendly as well (sorry I can"t remember his name). Overal and upfront. The gentleman that wrote the deal and worked the financing out was very, very friendly as well (sorry I can"t remember his name). Overall, I am very pleased with your dealership. More

Marc was AWESOME!! His customer service was right on point! Buying a car can be very scary but the guys at Jason Pilger Hyundai make It so much better!! Thanks guys! I love my new car. :0) point! Buying a car can be very scary but the guys at Jason Pilger Hyundai make It so much better!! Thanks guys! I love my new car. :0) More

I've been buying cars/trucks/SUV's for 30 yrs, and this experience by far was the best services I've ever recieve at over 70 plus different dealerships. These 3 gentlemen were very professional and made me experience by far was the best services I've ever recieve at over 70 plus different dealerships. These 3 gentlemen were very professional and made me feel appreciative. Marc, Artis and the General Manager. Sorry I can't remember his name. But, he's a tall dark tan guy with black hair. More

This dealership was one I would recommend highly to everyone who asks or is interested in buying a car. They went "above and beyond" when it came to getting us an excellent car within our price range a everyone who asks or is interested in buying a car. They went "above and beyond" when it came to getting us an excellent car within our price range and financing locally. More

Everything went great at Jason Pilger today. I got exacctly what I was looking for and the affordable payments that I was looking for. I would definately recomend Jason Pilger to anyone looking for a exacctly what I was looking for and the affordable payments that I was looking for. I would definately recomend Jason Pilger to anyone looking for a new or used vehicle. More

I purchased an 09 Pathfinder from Jason Pilger Hyundai 11-23-2011. First, the truck was making a weird noise when I test drove it and my salesperson said it would be checked out. Ok no problem... It didn' 11-23-2011. First, the truck was making a weird noise when I test drove it and my salesperson said it would be checked out. Ok no problem... It didn't get checked out and my husband noticed a different sound, should have been the first warning. I told them not having 2 sets of keys and fobs was a dealbreaker so we added it to my WE OWE from them. To date, I am still waiting for the spare set of keys and when I call to inquire about them, I get the run around. My salesperson does not call me back in a timely manner (the first time I called and spoke with him, he said he would check into the keys and call em right back, after 12 DAYS, I finally called back). The trucks transmission doesn't shift smoothly, so in effect I have a 2 yr old $27K vehicle that I am worried is going to crap out on me.. I WILL NEVER DO BUSINESS WITH THEM AGAIN! AND WILL BE SURE TO TELL EVERYONE I KNOW TO AVOID THIS DEALERSHIP!!!! AVOID AVOID AVOID!!! I HIGHLY doubt my Pathfinder had any type of servicing before it was sold to me and it shows, especially since it wasn't even detailed before I drove off the lot with it.. More