Jarrett Scott Ford of Plant City

I first called and spoke to a gentleman that was very nice and said my usual service rep. Lou B. was with a customer but that he would be glad to help me. I explained that I had a nail in the side of my nice and said my usual service rep. Lou B. was with a customer but that he would be glad to help me. I explained that I had a nail in the side of my tire and was told I would have to buy a new tire. He made an appointment for 10 AM the next day and I was there at 10 AM. They had gotten really busy and I had to get back to work so they arranged to have Jason Swilley drive me to my office. What a nice drive! Jason was very pleasant and remembered driving me on another visit. The company I work for also does a lot of business with the dealership. To condense, Lou called me with the best news ever. The nail had NOT punctured my tire and they were coming to get me to pick up my car. I shudder to think if I had gone somewhere else! I know I would be $260.00 dollars poorer with a new tire I didn't need. By the way I bought the tires on my car now from this very dealership. I love those guys!!!!!! Lou is the very BEST service rep I have ever dealt with! More

During our recent vacation, my wife and I realized that we needed a bigger truck. We had a 2007 4 door Chevy Colorado LT and went to Gator Ford Seffner in high hopes of attaining a specific F150 I found o we needed a bigger truck. We had a 2007 4 door Chevy Colorado LT and went to Gator Ford Seffner in high hopes of attaining a specific F150 I found on their website. The salesperson that assisted us wasn't at all informative and not very helpful. She sent us on a test drive, we returned to the office and began the purchasing/negotiation process. She came out with the first offer. My wife and I thought the offer for our trade was a little low (which I am sure all people do when trading in a vehicle). We mentioned that we thought it was low and she disappeared for a few minutes, then the Finance Manager came out to speak with us. My wife tactfully and pleasantly attempted to negotiate a slightly better deal for us. We are on a budget and trying to keep our payments as low as possible. During this negotiation, the Finance Manager was visibly irritated and when we couldn't come to a deal. He rose and said "Well, I guess this is just to much truck for you". At the time, this experience was making me very angry, I thought it best for me to bite my tongue and just leave. 11 years ago before I met my wife, had two kids, and found Christ, I would have invited the Finance Manager outside to have a more "engaging" conversation out in the parking lot. We then went to Jarrett Scott Ford in Plant City. We were greeted by Tim Fox (Sales Person). We were extremely impressed that Chaun Buttorff (New Car Manager) came out of his office and welcomed us. Mr. Fox then proceeded to tell us every single detail and went over every inch if the F150 in which we were interested. We actually went through the same process as at Gator Ford, but in this instance, Jarrett-Scott Ford went from a $10,000.00 offer to a $11, 500.00 offer on our trade, they also gave us more rebate which allowed us to get more truck for the money. We were hoping to keep our payments closer to $ 300.00 a month, but because of the customer service and flexibility of Jarrett Scott Ford, we were willing to alter our budget restraints and accept a $367.00 monthly payment and made a deal. Also, we wish to say what a pleasant experience it was in dealing with Carlos Mayes in Special Financing. More

Quick turn around with my car in the shop, very nice people. Everytime I saw am employee they greeted me. Clean facility. Even the owner greeted me. You don't see owners of dealerships very often! people. Everytime I saw am employee they greeted me. Clean facility. Even the owner greeted me. You don't see owners of dealerships very often! More

Had an oil change. They were quick and courteous. Great place to do business. Everyone is always willing to go the extra mile. Thanks again. place to do business. Everyone is always willing to go the extra mile. Thanks again. More