Jarrett Scott Ford of Plant City
Plant City, FL
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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2014 Escape SE Sunset If you're looking for a new or used vehicle I recommend Dave Sooley, he will make you comfortable while going the extra mile. Great communication, a If you're looking for a new or used vehicle I recommend Dave Sooley, he will make you comfortable while going the extra mile. Great communication, a rare find. More
great sales man Very happy and satisfied with my 2013 Toyota tacoma. Mike was very friendly and welcoming. Transaction was very smooth and fast. Thanks for the great Very happy and satisfied with my 2013 Toyota tacoma. Mike was very friendly and welcoming. Transaction was very smooth and fast. Thanks for the great service. More
If you're in the military and you decide to buy a car here you better learn to work on it yourself. When I first brought my car in for warranty work it was a 4 hour job and I would "likely" have it back here you better learn to work on it yourself. When I first brought my car in for warranty work it was a 4 hour job and I would "likely" have it back the same day. Since then I have been getting different excuses for 15 days. I had some paperwork neatly rolled up in a rubber band in the partition between the front and back seat. I took the papers out today because it is training documentation I need to review before my upcoming reserve duty. The papers are all crumbled up in the middle and have dirt on the outside. I can only assume someone from the dealership went through it since no one else drives my car. Maybe after seeing it they thought it would be fun to give a member of the Military the run around. I can't find any other logical explanation for their change in attitude towards me. More
Robert Dills is our service advisor. We have used him since we purchased our vehicle in 2006. He is always professional, friendly, and helpful! There are other dealerships closer to our work and home, since we purchased our vehicle in 2006. He is always professional, friendly, and helpful! There are other dealerships closer to our work and home, but it is worth the drive to us for his level of service! More
Being responsible for a fleet of 20+ trucks it's important to find a service center and a service provider that you can trust and is capable of giving you top notch service. We have found this in Ja important to find a service center and a service provider that you can trust and is capable of giving you top notch service. We have found this in Jarrett Scott Ford Service Center and in Chris Duncan our service adviser. They get our trucks in quickly for routine service or needed repairs and back on the road. More
I purchased my 2011 F350 from this dealership and had good experience as far as the purchase went. Brought it back for a turbo issue in may of 2013 and had the worst experience I have ever had with a dea good experience as far as the purchase went. Brought it back for a turbo issue in may of 2013 and had the worst experience I have ever had with a dealership. Wrecker dropped it off on a Monday morning, Robert dills my service writer called me around 1 pm to tell me it needed a new turbo and they would have to order it. I inquired about a rental car and that was out of the question unless I had the extended warranty. Every other Ford dealership I have dealt with always provided a rental if it was going to be more than a day to be repaired. I was told my truck would be ready Wednesday which turned into Thursday, and then Friday. The service Robert told me the delay was getting the turbo shipped, but the service manager Jeff, had a different excuse. He said the delay was from his only diesel mechanic being sick. Okay, people get sick I understand that, why lie to me? I finally get my truck back on friday night. They give it back to me with a check engine light on. I looked under the hood when i get it home and find this bolt that looks like it came out of a 10 year old truck sticking in a hole in my manifold cover. The bolt is not the correct size, its just sitting in the hole where I can pull it out. So now I have to bring it back again to have that fixed. Turns out they won't cover the repair causing the check engine light (DPF sensor) and want to charge me 450.00 to fix it. I go and buy the part and repair it myself for $120.00. I start noticing oil on my driveway and look under the truck and see that it is covered in oil. This time I take it to another dealer who finds that the gasket for the turbo was put on incorrectly and the base of the brand new turbo had been damaged during installation causing the oil leak. They had to order a new turbo and believe it or not had the truck back to me in 2 days, and provided me a rental car. I also had asked them to look at my navigation system which was showing no GPS when I orignally dropped it off. I had to make 2 additional trips over there just to get that fixed. This service department is a joke. When Ford sent me a customer satisfaction questionaire I relayed all of this which they (dealership) also get a copy of. The service manager (Jeff) told me that he talked to the owner about my responses and that was the end of it. No follow up from anyone else at the dealership. Just sweep it under the rug. I would not recommend this service department anyone. More
My husband and I have are return buyers at Jarrett Scott Ford. We have always been treated very good by sales staff and service department. The sales person that helped us before was no longer with the comp Ford. We have always been treated very good by sales staff and service department. The sales person that helped us before was no longer with the company. Mr. Robert Green stepped in to help us. He was nice, friendly and patient with me. If we need another vehicle, we will return to Jarrett Scott Ford. More
The salesman Rafael Londono is bilingual which was very helpful for my husband. Spend time to explain everything including a test drive, on a friendly , no pressure manner. helpful for my husband. Spend time to explain everything including a test drive, on a friendly , no pressure manner. More
Rafael Londono was very thorough and considerate of my needs. He walked me through all my options and was very patient. It seemed to me that he truly wanted me to be happy with my purchase and made sure t needs. He walked me through all my options and was very patient. It seemed to me that he truly wanted me to be happy with my purchase and made sure the auto selected would fit my financial situation. Through out the whole process never did I feel he was only trying to make a Sale. I would recommend him to anyone needing to get another car. More
Excellent experience, it was so easy and they really went out of their way to get me exactly what I wanted. I would recommend Bobby and Jarrett Scott Ford to anyone! out of their way to get me exactly what I wanted. I would recommend Bobby and Jarrett Scott Ford to anyone! More