Jarrett Gordon Ford Lincoln of Winter Haven

I have trusted in Jarrett Gordon Ford Lincoln of Winter Haven for all my car needs many many years. Additionally, I have greatly appreciated all the help and guidance Chuck Watson has provided in my last Haven for all my car needs many many years. Additionally, I have greatly appreciated all the help and guidance Chuck Watson has provided in my last few transactions, and those of friends and family helped as well. I recently came to him to look at the Lincoln Nautilus. As always, Chuck was patient and thorough, and I love my new car!! More

Very easy and honest to work with - Vadym wax very helpful - we would recommend this dealership helpful - we would recommend this dealership More

One Word “Amazing”! The level of customer service, professionalism and courtesy is unlike any other experience I have encountered in any vehicle purchase. To provide a The level of customer service, professionalism and courtesy is unlike any other experience I have encountered in any vehicle purchase. To provide a little more context. I have been considering purchasing a Tesla for some time. I came across a 2022 Tesla Model 3 online at their dealership. From the moment I called you can tell the receptionist enjoys working there just simply by the tone in her voice. She politely transferred to Michael Vasquez a sales representative. The level of professionalism when speaking to me over the phone it was apparent he is an experienced sales professional (13 years with Jarret Ford), and I mean this as a compliment at the highest level. Professionally I have trained thousands of sales people but very few can achieve the level of being a professional. Michael took this time to field all my questions and give me the confidence that I would like to come see the car in person. As an executive for local company, scheduling a visit let alone negotiating a deal isn’t usually that easy. How ever Michael was extremely accommodating and maintained great communication even via text throughout the day while I’m in meetings. We structured a deal that was beneficial to both parties without anyone feeling like they got the short end of the stick (okay maybe me, lol). I got the financing from my local credit union and I was able to simple bring a draft when I came to pick up the car. Michael, was off on the only day I could come sign and pick up the vehicle. He arranged everything for me and ask Kelwing Natale (4 years with Jarrod Ford) assist me in the final step. Wow, this experience continues to getting better. I had a short window to get everything signed and take delivery of the vehicle due to our schedule (wife and myself). Kelwing met us outside as we pulled in walked us through the new car and took my trade. He walked us through the paperwork. We had two small hiccups on missing floor mats and charger plug. However, Kelwing came in on the back end of this and he still was able to get everything resolved rather quickly and to our satisfaction. Truly Impressive! He took us to the normally dreaded finance manager/closer. Let me tell you Joseph Grubb (8 years with Jarrod Ford) the finance brought it home for the team. He was extremely professional, very calming and warm tone of voice and presence in a time for normally something that usually is stressful for most people. It’s hard to believe that a dealership like this still exists in today’s car market. It no reason why this a 5 Star Review even a week later after my purchase. I waited to give this review until two things occurred. 1. To determine how is there follow up considering I was waiting for a Cash Back Check to be drawn up for me to pick up. 2. Waiting for the excitement of my new car to level off and be able to provide the most accurate review pre and post sale! I even reach out to the team for another vehicle for family member. Special Thanks to the Jarret Gordan Ford Team and to the owner of dealership it’s amazing to see and hear employees love working for your organization and they all stated the feel like they are part of a family not an employee. Great Job you have a customer for life. Ben V More

I have worked with service and body shop for more than 15 years and have always recommended them to others because of the excellent service. So I decided to try Sales and I have been equally satisfied.. Th years and have always recommended them to others because of the excellent service. So I decided to try Sales and I have been equally satisfied.. This is an excellent Ford Dealership. More

This is my second car purchase with Manuel. We drive from Plant City because he has the best personality and is very efficient. He makes car buying so easy. We drive from Plant City because he has the best personality and is very efficient. He makes car buying so easy. More

Awesome sales person , answered all questions and super fast service. Recommended !00% , thank you for the great experience , will return in the future! fast service. Recommended !00% , thank you for the great experience , will return in the future! More

I had a great experience with Manny from Jarrett Gordon. They got me the vehicle I wanted at a price I can now say, I didn't think I'd get. They beat everyone else's price. The experience was great as well. They got me the vehicle I wanted at a price I can now say, I didn't think I'd get. They beat everyone else's price. The experience was great as well. I like to normally be out quick. In this case it was like I was over my buddy Manny's house hanging out talking about our new vehicle not one he just sold me. Very family oriented place. No issues. Joe from finance made some things work with our bank that was a little out of the norm. Our bank being the issue. Overall great experience. More

The people and dealership made my transaction painless it was actually a pleasure going car shopping. was actually a pleasure going car shopping. More

Nice folks. I would have liked a better, more clearer explanation as to the history of the low mileage, used truck which I bought. Such as the reason the driver I would have liked a better, more clearer explanation as to the history of the low mileage, used truck which I bought. Such as the reason the driver traded and why the mileage was so low for a two year old vehicle. Other than that the buying experience was exceptional. More

Lost my vehicle in the hurricane drove to winter haven to check out a ford explorer I seen online was meet by Chuck in the parking lot we started talking about the explorer and the options it had then we wen check out a ford explorer I seen online was meet by Chuck in the parking lot we started talking about the explorer and the options it had then we went for a test drive during the drive Chuck was very familiar with all of the features and functions of the explorer it made the test that much more fun it's great to have all the options available bet even better when you know how to use them I would recommend Jarret Gordon ford for your next vehicle purchase the Jarret team was a helpful and family oriented experience. More