Jarrett Gordon Ford Lincoln of Winter Haven

Chuck Watson and Joseph Grubb were amazing! Chuck Watson had the vehicle we were looking for ready and waiting. He was knowledgeable, professional, and didn't try to sell us up the river. He Chuck Watson had the vehicle we were looking for ready and waiting. He was knowledgeable, professional, and didn't try to sell us up the river. He made us a great deal on the perfect SUV. Joseph Grubb made the paperwork and financing experience easy. He was informative on all of the extended warranty and finance options. This was one of the easiest and best experiences of purchasing a car that I have had. My wife and I love the vehicle as well as our time at Jarrett Gordon Ford. We would highly recommend this dealership! Thank you very much. More

The dealership was neat and clean but a bit small. Sitting by the windows was a bit too warm. Sales staff were attentive and friendly Sitting by the windows was a bit too warm. Sales staff were attentive and friendly More

Manuel was extremely friendly, personable and attentive to what we were looking for. He listened to our concerns and addressed them professionally and yet in a very friendly manner. He was upfront with e to what we were looking for. He listened to our concerns and addressed them professionally and yet in a very friendly manner. He was upfront with everything from pricing, vehicle information and company history and their customer service...a great representative of Jarrett Gordon Ford. Would recommend anyone to see him at this dealership. Financing was time consuming only because of issues with a subsidiary company of Experian that was tagged on my credit report. Joe and Tim were very understanding and helpful in sorting this credit report fiasco. More

The sales manager helped us secure a good deal, but our salesperson did not respond to our emails and questions after the sale. During the purchase, we were informed that the car had features it ultimately salesperson did not respond to our emails and questions after the sale. During the purchase, we were informed that the car had features it ultimately did not possess. Additionally, the manuals are not provided with the vehicle, leaving us to figure out why a promised feature wasn’t working. When we inquired, we were told, “I guess yours doesn't have that.” We purchased a demonstrator vehicle with approximately 3,000 miles, yet we were assured it was new and only used as a loaner. The car was not prepared for delivery; used dog toys and transponders were left inside. After sending three emails to the salesperson to voice our complaints without receiving a response, we called, but nothing was done, indicating that our emails weren’t even acknowledged. The salesperson claimed that her previous descriptions of the vehicle's features during the sale were a misunderstanding on our part, despite us asking for clarification three times and both of us hearing the same information. We have never received a follow-up call about this situation, even though management is aware of the issue. The dealership is very modern and has a large selection of vehicles to choose from. We brought in an advertisement from the website that seemed to contain information the dealership wasn't aware of. Overall, I walked away unsure whether we had gotten a good deal or had been taken advantage of. Even the 800 connect vehicle advocate didn’t know what features were on our car after I provided the VIN. More

Chuck and Joe did a wonderful job in taking care of me and making for a smooth transfer of vehicles. Kudos all around. Good popcorn during the waiting time when paperwork was getting done. and making for a smooth transfer of vehicles. Kudos all around. Good popcorn during the waiting time when paperwork was getting done. More

Manuel was knowledgable and able to answer any questions my wife and I had. Super easy salesman, he isn’t the typical pushy pushy salesman. Very professional individual, and even after having sold me the tr my wife and I had. Super easy salesman, he isn’t the typical pushy pushy salesman. Very professional individual, and even after having sold me the truck of which I am a big fan of, he still responds to my texts messages and answers any further questions I have regarding the truck. More

I am very pleased with MANUEL. Very good Salesman he was very honest and polite. Never put any pressure. I have went to many dealers before but never gotten treated good. Thank you Very good Salesman he was very honest and polite. Never put any pressure. I have went to many dealers before but never gotten treated good. Thank you MANUEL and Mike. And even Joseph was very informative and polite. I would definitely recommend Jarret Gordon ford at winter haven. I’ll be coming back THANK YALL. More

Chuck was the best. I went to 4 other dealers before I went to Jarett Ford they were horrible. When I came to Jarett I told Chuck what I wanted in a used car he went out I went to 4 other dealers before I went to Jarett Ford they were horrible. When I came to Jarett I told Chuck what I wanted in a used car he went out on the lot and came back with exactly what I wanted . I took it for a test drive and before we got back to the Dealership I told Chuck I was buying it and I did. Thank you Chuck. More

I do not remember a Mr Vasquez I worked with a Jeff Ryan that was outstanding that was outstanding More

Was the fastest and easiest vehicle purchase I have ever made. Deal was done before I got there. There was no back and forth on price very easy to work with. Would drive the 1.5 hours back get another vehic made. Deal was done before I got there. There was no back and forth on price very easy to work with. Would drive the 1.5 hours back get another vehicle when the time comes. More