Jarrett Gordon Ford Davenport - Service Center

I have premium care for my car : 72 months 60,000 miles. when I made the appointment I asked the woman if my turn signal was covered it should be it says lights and turn signal is a light I made the appo when I made the appointment I asked the woman if my turn signal was covered it should be it says lights and turn signal is a light I made the appointment . They took my car changed the oil Called me in to tell the turn signal wasn’t working also told me it wasn’t covered . That I need tires and the price was to high so I had to sign for the work to be done on my car for my turn signal and gave me a bill for the work on the bulb for12.70. And 20.00 dollars labor. Now remember I have the Premium Care.. .I’m glad I did not buy your tires because I saved 325.00 dollars on my tires plus free rotation and roadside warranty and they rebalance my tire every time I go back for them to rotate my tires plus a 70,000 mile warranty I also have an appointment for the tapping in my dash .when I turn on the a/c .they fixed it before!! the shop supervisor said it’s a plastic part that eventually will stop tapping . Would you tolerate that and accept that as an answer? so I Ask the person to set up my appointment in September . The 23 rd I was given. I asked if it was covered he told he doesn’t know I’m wondering if the same thing is going to happen again where they look at it and tell me it’s not covered. it’s been tapping from the day I bought this vehicle. So I paid for the Premium Care Warranty and it doesn’t. Cover anything ?? Awaiting your reply. Thank you David Prokop 08/22/22 More

buenas tardes creo que el servicio por segunda vez me a fallado... primero llevo my vehiculo para servicio de garantia en aire acondicionada tiene el vehiculo por un mes... cuando me lo entregan hago m fallado... primero llevo my vehiculo para servicio de garantia en aire acondicionada tiene el vehiculo por un mes... cuando me lo entregan hago mi co pago deducible primero no le funciona motor window corectamente y2do la alarma de los cinturones seguridad tampoco le indico y la regreso de vuelta al dealer paea que resuelva la situacion pues luego que tienen la guagua por otro mes consecutivo me la entregan pero solo pudieron remplazar el control switch de los crystale y tambien tuve que hacer otro pago de deucible cuando entiendo que era algo que debia cubrirlo con la reparacion anterior y que estoy seguro que entrgue mi vehiculo en perfecto estado o sea no tenia ningun otro problema que el ac y me indican que dedo llevar la guagua ala infinity por que no pueden solucionar no entirndo como son capaces de entregar un vehiculo a un consimudor con un problema de suguridad ( safety problem ) no creo que sea responsable entregar un vehiculo al consumidor con un problema de safety problem y mucho menos que un mes no se tomen el tiempo de llevar el vehiculo a donde sea necesarion para entregar el vehiculo en optimas condiciones a su cliente y este satifescho de paso les indico que les he comprado 4 vehiculos en los ultimos 5 anos pero con estas experiencia y una similar el año pasado con my propio vehiculo marca ford creo que no les recomiendo comprar garantias la cuales no te dan gtrankilidad sino mas tenciones y o decepcones por que quien se supone que te respondan no lo hacen muy mal servicio y y muy iresponsable con tanto tirmpo para poder resolverlo att hector cortes 4077298804 More

Jackie on service reception and Duane mobile service operative were both highly professional and personable. Both are a credit to Jarrett Gordon. Will use the service again. My thanks to all. operative were both highly professional and personable. Both are a credit to Jarrett Gordon. Will use the service again. My thanks to all. More

Always great service with my F150, Edgar and everyone else there is super nice and polite and make you feel at home. else there is super nice and polite and make you feel at home. More

Very attentive from Edgar kept me fully informed of service and repair very good guy this. service and repair very good guy this. More

They are polite and willing to answer any questions you have. I like that I get a notification as of when the car is due for the oil change, so do not have to think about it. I also accrue points and thi have. I like that I get a notification as of when the car is due for the oil change, so do not have to think about it. I also accrue points and this last visit was free! I have been very pleased, from purchasing to every check up More

My family has purchased 3 vehicles from Jarrett Gordon. We moved to Clermont and bought a new Explorer there. Noticed the difference in the Ford Dealership on the first service appointment. It does not mat We moved to Clermont and bought a new Explorer there. Noticed the difference in the Ford Dealership on the first service appointment. It does not matter going forward that I drive past a Ford dealership to get to Jarrett Gordon Ford. Believe me its worth the drive. Will not make the same mistake again! More

Terry Jackson was my Service Advisor. I was given an estimate on the high side and the final charge was 15% less. Terry gave open, honest communication as the amount of work took a few da I was given an estimate on the high side and the final charge was 15% less. Terry gave open, honest communication as the amount of work took a few days to complete as I waited at home. There was an issue with a replacement part necessitating my need to return home. Terry got approval for a loaner vehicle. Most impressive was picking my up my F450 on Saturday and finding out Terry came in on his day off to make sure of my satisfaction. He went above and beyond in my opinion which I know is what’s expected of Ford. I will continue as a Ford customer. More

Friendly staff, very professional and timely service, we moved from Tampa to Haines city glad to have found this his dealership. moved from Tampa to Haines city glad to have found this his dealership. More