Jarrett Gordon Ford Davenport - Service Center

Walking into the "quick lane" service area no one greeted me. Stood there for at least 5 minutes before someone asked "can I help you". I had an appointment for oil change and was there over 2 hours. I was s me. Stood there for at least 5 minutes before someone asked "can I help you". I had an appointment for oil change and was there over 2 hours. I was sent a text saying my car was being taken care of and clearly it was still sitting in front of me. Sent a text that the tech stated another 15-20 minutes, which was really 35. More

Been coming to this dealership for fifteen years. Have purchased several vehicles over the years and endless service calls. Thank you, Jarrett-Gordon ford, It's been great doing business with you. Have purchased several vehicles over the years and endless service calls. Thank you, Jarrett-Gordon ford, It's been great doing business with you. More

Great service. Love the mobile service. Technician very nice and helpful. He went above and beyond. Love the mobile service. Technician very nice and helpful. He went above and beyond. More

I called for same day appointment and when arrived I was greeted with warm welcome and my car was serviced right away. greeted with warm welcome and my car was serviced right away. More

I was very satisfied with Jarrett-Gordon Ford. I know they keep me safe on the road. I went in to get oil changed and the tire checked. The tire had to be replaced for safety issues. I also wen I know they keep me safe on the road. I went in to get oil changed and the tire checked. The tire had to be replaced for safety issues. I also went back the extend my warranty. I dealt with the service dept. and Finance department. More

They treat people with respect and are up front about what you could have troubles with. They are friendly and make you feel like you matter not just a money sign but a person. what you could have troubles with. They are friendly and make you feel like you matter not just a money sign but a person. More

The service was good,but the second day of my service one of the tire was low in air and they supposed to check that,also the tires was bought there a few months ago of the tire was low in air and they supposed to check that,also the tires was bought there a few months ago More

Jarrett Ford always goes above and beyond with their customer service. Edgar was helpful & amazing !! customer service. Edgar was helpful & amazing !! More

If this dealership would have done my routine maintenance correctly, I would not have had to get two new tires emergently. They are terrible and their customer services is embarrassingly poor. This was my t correctly, I would not have had to get two new tires emergently. They are terrible and their customer services is embarrassingly poor. This was my third time giving them the benefit of the doubt and taking my car in and just like the two previous experiences they were unable to complete the work. The last time I went in it took three visits to complete an oil change, windshield wipers, and tire rotation. More

Not pleased with the service charged. I have a light truck and was charged as if my truck was a RV's. I have a light truck and was charged as if my truck was a RV's. More