Jarrett Gordon Ford Davenport - Service Center

Roadside assist and battery replacement We recently suffered from a flat battery twice in the space of four days! The roadside assistance which came with the car when we bought it from JGF w We recently suffered from a flat battery twice in the space of four days! The roadside assistance which came with the car when we bought it from JGF worked well on both occasions and we were back on the road within an hour. Obviously there was an underlying problem with the battery and we booked an appointment at the JGF quick lane service centre. The vehicle was booked in promptly and the course of action to be taken was explained to us. While we waited, we were kept informed of progress and at the end we drove off with a new battery replaced without cost to us under the vehicles 3 year bumper to bumper warranty. Being from the UK, we are accustomed to car batteries lasting 8 to 10 years, it just goes to show how different climates can effect the life of vehicle batteries. More

Thought we would need a new car With smoke pouring out of the tailpipe and the temp gauge running hot and cold we thought our Flex of 134,500 miles was a goner. Jarrett-Gordon was ve With smoke pouring out of the tailpipe and the temp gauge running hot and cold we thought our Flex of 134,500 miles was a goner. Jarrett-Gordon was very reassuring that they would do the best they could to diagnosis the problem and see if it could be fixed. As it turned out it was a leaky hose and it was done very quickly and at a very reasonable price. Service was very helpful. More

great staff and friendly . always do a wonderful job great place!!!all the staff was wonderful. Talked with our sale rep. (Xavier) he's very honest man. The day I was there to have truck serviced was inv great place!!!all the staff was wonderful. Talked with our sale rep. (Xavier) he's very honest man. The day I was there to have truck serviced was involved with the staff praying in the sales dept. which I was really impressed. TO ALL THE STAFF KEEP UP THE GREAT WORK YOU ALL DO. Thank You and God Bless You all. More

Battery testing Thought my battery needed replacement, arrived at 5 PM on a Friday evening, after working all day to get the car started, unsure as to shutting the en Thought my battery needed replacement, arrived at 5 PM on a Friday evening, after working all day to get the car started, unsure as to shutting the engine off, they took it to the test area and determined that it was not the battery causeing the problem. It has started everytime since, their last minute timely help was greatly appreciated. Tom Quinn More

Problems with listening to customer As far as quick lube services, I have seen much faster service elsewhere. An 8am appointment takes about an hour and a half to be completed. I have As far as quick lube services, I have seen much faster service elsewhere. An 8am appointment takes about an hour and a half to be completed. I have had several problems with the front end of my F-150, making groaning noises as I brake and turn. It took four visits initially for them to finally fix it under warranty. 6,000 miles later, the same thing. This time they kept it and gave me a loaner until they could diagnosis and fix it again. While on vacation in Canada, the truck stalled out. It was able to be restarted and no further problems. 3,000 miles later, when back home, they were able to look at the codes and didn/t find anything. My next trip was to St Augustine, where the same thing happened four different times. The Ford dealer in St Augustine was able to get the codes and fixed it overnight. More

Great service once again Jarrett-Gordon has taken care of all of my vehicles for years. Great service every time. Felix was great getting my vehicle in and out. Jarrett-Gordon has taken care of all of my vehicles for years. Great service every time. Felix was great getting my vehicle in and out. More

Good Job good job, been coming there for about 14 years and had great service and will keep on come there and your service tech Jennifer Butler does a very go good job, been coming there for about 14 years and had great service and will keep on come there and your service tech Jennifer Butler does a very good job and she knows what she is doing she is the best!!!!!!! More

Great Service I had my regular oil change and service. The Quick Lane staff is always friendly and professional. I was having a problem with a tire and they chec I had my regular oil change and service. The Quick Lane staff is always friendly and professional. I was having a problem with a tire and they checked it and took the time to explain what was done. And no additional charge! Great Dealership! More

Good Service I purchase a 2017 Escape and after driving it a few days it had a couple of issues. Took it to the service department and they fixed all issues. Have I purchase a 2017 Escape and after driving it a few days it had a couple of issues. Took it to the service department and they fixed all issues. Have been driving it now for about two weeks and it is driving good. More

Always honest and upfront Whenever I’ve gotten service done here they’ve always been honest and upfront never recommended something that didn’t need to be done. Very helpful. Whenever I’ve gotten service done here they’ve always been honest and upfront never recommended something that didn’t need to be done. Very helpful. More