Jarrett Gordon Ford Davenport - Service Center

Great customer service My husband and I bought our Explorer and F150 at this dealership. We also take our vehicles in for maintenance. The staff always goes above and beyond My husband and I bought our Explorer and F150 at this dealership. We also take our vehicles in for maintenance. The staff always goes above and beyond. More

Oil change I didn’t have any problems. They were fast and efficient, like always. I would recommend this dealership to anyone. They are all very friendly. I didn’t have any problems. They were fast and efficient, like always. I would recommend this dealership to anyone. They are all very friendly. More

Best dealership This dealership is wonderful. Honest, fair, and very serious on customer service and satisfaction. Highly recommend this dealership. All staff fro This dealership is wonderful. Honest, fair, and very serious on customer service and satisfaction. Highly recommend this dealership. All staff from sales to service are great. More

Disappointment We have been coming to Jarrett Gordon since their opening in Davenport and have always had high raves for their service especially the people. This t We have been coming to Jarrett Gordon since their opening in Davenport and have always had high raves for their service especially the people. This time they left us down when we put our Motor Home in for an Oil Change and Check Engine Light coming on. We dropped the unit off and they had it for 2 weeks and 3 days (working days). They said the they had two big lifts with one being broken and a big truck had been put on the other lift. How long did it take it fix the big truck. Felt sorry for our service representative having to make excuses to us and we don't think that was right. Hopefully they will get their acts together as we have two cars that need oil changes and we cannot reschedule our time to have the cars out of our possession for an over night, due to an oi change. More

Terry Jackson was very professional. As long as it's not Je As long as I never work with Jennifer I will use your service department. She is very unprofessional. Terry Jackson was awesome to work with. As long as I never work with Jennifer I will use your service department. She is very unprofessional. Terry Jackson was awesome to work with. More

Excellent body shop! The body shop did an excellent job in repairing my F-250 truck. The repair only took 4 days and the body shop manager provided me with daily updates. The body shop did an excellent job in repairing my F-250 truck. The repair only took 4 days and the body shop manager provided me with daily updates. VERY PLEASED!!! Thank you. 😀 More

Outstanding Service I’m new to the area, moved from New Jersey. I never have a service rep come outside to meet me before I got out of my vehicle. The service was fast an I’m new to the area, moved from New Jersey. I never have a service rep come outside to meet me before I got out of my vehicle. The service was fast and complete. Thanks for a pleasant experience. I’ll be back. More

Good service good service. friendly. the waiting time was fair for all the service that they have to do. i will recommend them for your car schedule maintenance. good service. friendly. the waiting time was fair for all the service that they have to do. i will recommend them for your car schedule maintenance. Terry Jackson a professional More

Warranty covered Service This was a warranty covered item performed by the Jarrett-Gordon Ford Service Department. I had taken my F-150 to the Service Department when the pro This was a warranty covered item performed by the Jarrett-Gordon Ford Service Department. I had taken my F-150 to the Service Department when the problem occurred and it was determined that it would be covered by the warranty. The parts were ordered and my service was scheduled. Service Adviser Jennifer Butler Has been a friend of ours for many years and we always contact her for our service needs. Once again, Jennifer did an outstanding job in diagnosing the problem, ordering the parts and scheduling the service at our convenience. Upon arrival, Jennifer checked my F-150 in and sent it to the mechanic. Our wait time was very reasonable and the repairs were performed to our complete satisfaction. I have to say that several years ago we moved from the area of this dealership, but have always continued to drive 60 miles one way to Jarrett-Gordon Ford. We do this even though there are four other Ford Dealers in our immediate area and we drive past another Ford Dealer just to get to Jarrett-Gordon Ford. We do this because from Sales to Service, no one beats the level of customer service and appreciation that we have always experienced at Jarrett-Gordon Ford. Jarrett-Gordon Ford and their employees represent Ford Motor Co, in a most excellent way. More

Fast & Great Service. With a scheduled time in of 1:00 pm I was just o. time and I was out at 2:15 with oil change, tire rotation and other regular routine checks. Keep up With a scheduled time in of 1:00 pm I was just o. time and I was out at 2:15 with oil change, tire rotation and other regular routine checks. Keep up the good work. Thanks! More