Jarrett Ford of Charlotte County

Went there today to get my tire fixed. I had ran over a nail and it went flat. I had been up bright and early to take my daughter to a medical procedure in Fort Myers. I was so exhausted a I had ran over a nail and it went flat. I had been up bright and early to take my daughter to a medical procedure in Fort Myers. I was so exhausted and didn't even feel like going to Ford but knew I had to because the tire has to be fixed for another important medical appointment for her Thursday. Anyways, we get there and they said they were about to go to lunch but would try to get to my tire in about two hours or so. Then I showed him my Fidelity warranty that Ford sold me when I got my car for roadside tire repair and replace. He told me they don't take those. I told him Ford sold it to me and I had used it at this location several times in the past. Then he said 'well we just stopped taking them about two months ago". I said "I was told when I purchased it all Ford's would honor it". He said "well you didn't purchase it from us".I said, "you're Ford right?" He then said 'We aren't Matthew Currie". I again reminded him I had never had an issue with using it at his location before. His manager was conveniently at lunch. We left and called Matthew Currie in Nokomis. She said he was wrong, they should accept it, it's an agreement with the warranty place and Ford etc. We ended up driving all the way to Nokomis. We had already just came from Fort Myers, dropped our daughter off at home in North Port, then went back to Port Charlotte. Now we had to head from Port Charlotte to Nokomis. I was already exhausted and stressed and Port Charlotte Ford just helped add to it. When we arrived at Matthew Currie Ford they were so nice. They said it was wrong of them to not honor our warranty. He is ordering us a new tire completely free of charge because of our warranty (and they couldn't patch it). I would recommend if you are in the Market for a new car or to get repairs to drive down to Matthew Curries in Nokomis. We bought our car from them in 2018 and they have always honored our warranties that Ford sold us! ALSO found out you shouldn't drive over 70 miles on a donut. Something else he was wrong about!!!! More

Very professional salesman it was very busy but even then they managed to get me out very fast thank you then they managed to get me out very fast thank you More

I would not recommend this dealer to anyone. Back in February I ordered a new truck and the build I did was 89k now it’s September and the truck came in way past the original delivery date the d Back in February I ordered a new truck and the build I did was 89k now it’s September and the truck came in way past the original delivery date the dealer makes up the truck to almost 98k. They said when I ordered it it did not lock it in. xxxxxxxx move to up charge on a ordered unit. Very bad Business and I would have to say dirt bag move. STAY AWAY More

Mark, Maria and Summit took great care of me. This is my second purchase and I'm extremely satisfied. This is my second purchase and I'm extremely satisfied. More

Mark did a exceptional job of following my Maverick order and keeping me informed.Iwas very impressed how the rest af the Jarrett ford family also was willing to help with any questions during his days off. and keeping me informed.Iwas very impressed how the rest af the Jarrett ford family also was willing to help with any questions during his days off. I want to give a big shout out to Maria,Brooke,and Alan for their assistance. i,m a firm believer that if you work together,you will grow together.Keep up the good work Jarrett ford employee,s and stay family oriented with you customers.You sure made me feel like family. More

This Dealership and it’s employees embody the Honor and Respect you look for when buying a car. The dealers in my area (Central Florida) are troublesome and over priced. HOWEVER, I was referred to this sto Respect you look for when buying a car. The dealers in my area (Central Florida) are troublesome and over priced. HOWEVER, I was referred to this store by a friend who swore by this store, and now I know why. I ordered an F-150(priced right) with my salesman Mark who walked me through the order process, explained everything and answered every question I had. When my truck came in communication was perfect. I had a chance to speak with the GSM Paul helping arrange delivery of my truck. Had a brief, pleasant, and very informative, but not pushy call with the Business Manager Pete where he went over all of the Maintenance and Protection Programs the store offers. THEY THEN DROVE MY TRUCK THREE HOURS TO MY DOORSTEP WITHOUT A SCRATCH ON IT. Paperwork was explained and filled out in 5 mins and every feature in that truck was set up for me. Amazing pricing, great people and unbelievable service. Family, friend, neighbor or complete stranger…. I will steer them this direction. More

I recently purchased a new Escape on factory order through this dealer. The whole experience was very pleasant. Considering the current state of supply and demand, the price, I thought, was reasonable through this dealer. The whole experience was very pleasant. Considering the current state of supply and demand, the price, I thought, was reasonable. There was no pressure to add a bunch of high profit extras. My salesman was Bob Barlow and he was great to work with. More

Paul Racean and Todd Biron was Fantastic to deal with! Easy to work with no hassle! Easy to work with no hassle! More

This dealership worked with me at a time that was difficult to order a new vehicle. Waited 29 weeks for delivery of my new F150 Hybrid. It was worth the wait. Delivery and follow-up with the vehicle difficult to order a new vehicle. Waited 29 weeks for delivery of my new F150 Hybrid. It was worth the wait. Delivery and follow-up with the vehicle was great. This dealer even has a learning class once every month to teach and answer questions about the newly acquired vehicles. Very easy to work with and my salesman was great with keeping me informed of the progress of my vehicle. Great place to buy a vehicle. More

Mark Gamber and the WHOLE Team at Jarrett Ford of Charlotte County are A Number 1 in my book. I just took delivery of my much anticipated Ford Bronco and I couldn't be happier!! I ordered it well ove Charlotte County are A Number 1 in my book. I just took delivery of my much anticipated Ford Bronco and I couldn't be happier!! I ordered it well over a year ago and having it now so makes it so worth the wait. There were NO headaches or hassles, the agreed upon price was the price and I got a great value on my trade in. I HIGHLY RECOMMEND this Dealership!! #OneHappyCamper More