Jarrett Ford of Charlotte County

Had an appointment set two weeks in advance for Monday at 8:30 am. One, issue with the radio not saving any settings (wi-fi, Bluetooth, clock, etc.) Two, backup camera sometimes stays on when in drive and t 8:30 am. One, issue with the radio not saving any settings (wi-fi, Bluetooth, clock, etc.) Two, backup camera sometimes stays on when in drive and the screen goes black with the radio on and no ability to control. Third, an oil change. I was given an early anointment because I let them know that I need the vehicle back the same day. By 2pm I heard nothing so I called to checkup. They had not even looked at it yet and had no plans of looking at it for the rest of the day. They said "sorry" we're running behind. How? I was called the day before to verify my appointment that I had made two weeks prior. How was I not informed? How was I not first? She asked me if I wanted to reschedule..... What difference would it make if the appointment is not honored? It's a shame that they knew I needed the car back before closing or I wouldn't have a ride home or to work the next morning but decided not to tell me they'd be keeping my car overnight. Seems to me like a very inept crew is working there. The attitude/customer service when you are looking to buy a car is so drastically different from when you need it fixed. Guess I made a mistake buying a mustang from Ford. More

Dealership was fine, salesman knowledgeable and courteous. Do not call or text me before 9:00 am courteous. Do not call or text me before 9:00 am More

Ed S. has a great personality. Was very patient, is knowledgeable, got us an excellent deal. So happy with our new purchase and our experience with the te has a great personality. Was very patient, is knowledgeable, got us an excellent deal. So happy with our new purchase and our experience with the team at Charlotte County Ford. More

It was a pleasure doing business. Salesman Jay was wonderful. Will buy from again. Thanks. Salesman Jay was wonderful. Will buy from again. Thanks. More

Ed scott was a Spectacular person friendly knowledgeable great guy & Service , best car buying experience ever ! Sold you guys my o5 mustang last yr and bought,my 2018 and absolutely love it! Ty so much! great guy & Service , best car buying experience ever ! Sold you guys my o5 mustang last yr and bought,my 2018 and absolutely love it! Ty so much! More

Christy Malin was extremely helpful with my lease buy out and was in contact with me every step of the process. I will HIGHLY recommend Christy Malin and Jarrett Ford of Charlotte County to everyone I know and was in contact with me every step of the process. I will HIGHLY recommend Christy Malin and Jarrett Ford of Charlotte County to everyone I know for all their automotive needs. More

Very good service thank you Alan was good help knowledge and friendly And Sumit store manager is excellent Thank you knowledge and friendly And Sumit store manager is excellent Thank you More

Super happy with our experience at Charlotte County Ford! Our salesman Edward got us an excellent deal and monthly payment. All done on Labor Day!! Our salesman Edward got us an excellent deal and monthly payment. All done on Labor Day!! More

The dealership was clean and everyone was helpful. Alan from sales was excellent to work with. Alan from sales was excellent to work with. More

I’ve had a wonderful experience with Jarret Ford. Christ Malin was wonderful. She is very experienced and knowledgeable. Christ Malin was wonderful. She is very experienced and knowledgeable. More