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Jarrett Ford of Charlotte County
Port Charlotte, FL
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I had done a online inquiry to buy my vehicle, and this dealership reached out to me. I told them where I needed to be. My car is practically due with 800 miles on it. It's in the wrapper. A young lady by dealership reached out to me. I told them where I needed to be. My car is practically due with 800 miles on it. It's in the wrapper. A young lady by the name of Ashley reached out to me and said that they could give me $47,500 to bring the car by We did and asked for the manager that she stated to ask for Ed only. to be told that they would offer us $2000 less than that. I made it very clear to her not to waste my time and she chose to do so. I wouldn't recommend this dealership if you value your time. More
Very good dealership salesman kind and very accommodating. Sales manager was knowledgeable and courteous. Service department is AAA+ accommodating. Sales manager was knowledgeable and courteous. Service department is AAA+ More
Wife and I recently purchased a 2020 Ford Edge from Mickey Mullins. We have purchased cars from Mickey for over 30 years. His service was outstanding as usual with no pressure at all. We purchased the Mickey Mullins. We have purchased cars from Mickey for over 30 years. His service was outstanding as usual with no pressure at all. We purchased the vehicle and were done in less than an hour. Everyone was nice polite and easy to work with. More
Had an appointment set two weeks in advance for Monday at 8:30 am. One, issue with the radio not saving any settings (wi-fi, Bluetooth, clock, etc.) Two, backup camera sometimes stays on when in drive and t 8:30 am. One, issue with the radio not saving any settings (wi-fi, Bluetooth, clock, etc.) Two, backup camera sometimes stays on when in drive and the screen goes black with the radio on and no ability to control. Third, an oil change. I was given an early anointment because I let them know that I need the vehicle back the same day. By 2pm I heard nothing so I called to checkup. They had not even looked at it yet and had no plans of looking at it for the rest of the day. They said "sorry" we're running behind. How? I was called the day before to verify my appointment that I had made two weeks prior. How was I not informed? How was I not first? She asked me if I wanted to reschedule..... What difference would it make if the appointment is not honored? It's a shame that they knew I needed the car back before closing or I wouldn't have a ride home or to work the next morning but decided not to tell me they'd be keeping my car overnight. Seems to me like a very inept crew is working there. The attitude/customer service when you are looking to buy a car is so drastically different from when you need it fixed. Guess I made a mistake buying a mustang from Ford. More
Ed S. has a great personality. Was very patient, is knowledgeable, got us an excellent deal. So happy with our new purchase and our experience with the te has a great personality. Was very patient, is knowledgeable, got us an excellent deal. So happy with our new purchase and our experience with the team at Charlotte County Ford. More
Ed scott was a Spectacular person friendly knowledgeable great guy & Service , best car buying experience ever ! Sold you guys my o5 mustang last yr and bought,my 2018 and absolutely love it! Ty so much! great guy & Service , best car buying experience ever ! Sold you guys my o5 mustang last yr and bought,my 2018 and absolutely love it! Ty so much! More
Christy Malin was extremely helpful with my lease buy out and was in contact with me every step of the process. I will HIGHLY recommend Christy Malin and Jarrett Ford of Charlotte County to everyone I know and was in contact with me every step of the process. I will HIGHLY recommend Christy Malin and Jarrett Ford of Charlotte County to everyone I know for all their automotive needs. More