Jarrett Ford of Charlotte County

Great Service Dept. The employees greeted me and my ailing 2004 Freestar when I drove up to the Service Bay. My problem, Heater Coil shot, was quickly determined. There The employees greeted me and my ailing 2004 Freestar when I drove up to the Service Bay. My problem, Heater Coil shot, was quickly determined. There was a delay of several days due to difficulty iin locating a new heater coil. In spite of phone problems on my home phone, I had to correspond with the Service Dept via email. After 4 work days had passed, the repairs were completed. Thanks to the employees efforts, I can now drive my Freestar , with 140,000 miles, with confidence. I have depended on this service dept. since the day I purchased it in 2004, and believe I will continue for a few years more. More

RP and CP Ken Mate is an excellent salesperson. Made 3 new purchases with him in past 12 months. Will definitely purchase through him in the future. he goes ou Ken Mate is an excellent salesperson. Made 3 new purchases with him in past 12 months. Will definitely purchase through him in the future. he goes out of his way to locate the exact vehicle you want. More

wonderful Dan was awesome to work with. He makes you feel comfortable and has a great personality. Hope Ford keeps this guy. Thanks so much Dan. Dan was awesome to work with. He makes you feel comfortable and has a great personality. Hope Ford keeps this guy. Thanks so much Dan. More

Excellent customer service We recently purchased a vehicle from you folks.We have to say our salesman Ken Mate is the best salesman we have ever had the pleasure to meet. Ken sh We recently purchased a vehicle from you folks.We have to say our salesman Ken Mate is the best salesman we have ever had the pleasure to meet. Ken showed us exactly what we wanted to see and did not try to push anything else on us. He should be voted best salesman of the year. He also assisted in helping us get the financing for our purchase. Ken, you are the best!!! Robert and Susan K. More

Most Pleasant Experience This was the very best experience I have had in purchasing a vehicle. Bob Barlow was professional, kind, and knowledgeable. Every person I came into This was the very best experience I have had in purchasing a vehicle. Bob Barlow was professional, kind, and knowledgeable. Every person I came into contact with at this dealership, made this a most pleasant experience. Thank you. More

excellent dealership Well you have done it again.This is my third vehicle very friendly,experienced sales, fiance ,and service. Arthur has sold me all 3- vehicles, 2-Musta Well you have done it again.This is my third vehicle very friendly,experienced sales, fiance ,and service. Arthur has sold me all 3- vehicles, 2-Mustangs and 1-p/u. Super dealership selling a great product. More

Exactly What You Like In A Dealership The Folks at this dealership are wonderful. Everyone is polite, respectful, and knowledgeable about Ford vehicles. My salesman was not pushy, simply The Folks at this dealership are wonderful. Everyone is polite, respectful, and knowledgeable about Ford vehicles. My salesman was not pushy, simply making helpful suggestions when I solicited them. As to the choice of a car, he wanted me to be perfectly comfortable and satisfied. I have been purchasing cars here for 30 years, and have continued to find their service department to be absolutely honest regarding all my needs. My wife has also appreciated both the sales and service departments here - no one is made to feel stupid or ignorant - meaning she can drop her car off in full confidence knowing that the work will be completed to her satisfaction. More

Fast, friendly and knowledgable Traded in two cars bought a 2015 Edge.. Arthur Francis made this transaction as smooth as silk. I thought it would be long and drawn out and it wasn't Traded in two cars bought a 2015 Edge.. Arthur Francis made this transaction as smooth as silk. I thought it would be long and drawn out and it wasn't. Its nice to do business with a dealership that treats it customers and sales people like PEOPLE... and realize our time is valuable also Thanks KT More

Very good experience. I recently purchased a new 2015 Ford Mustang from this dealership. The staff was friendly and helpful during the process. My sales Consultant was Ar I recently purchased a new 2015 Ford Mustang from this dealership. The staff was friendly and helpful during the process. My sales Consultant was Arthur Francis, he was not only helpful, but also very knowledgeable about all of the cars and comparisons. I would definitely recommend Arthur, if you are looking to buy in Punta Gorda, FL. I had a small chip on my new car and Arthur and Mike Hill worked together to make sure that I was satisfied with the outcome of their work. Nicely done, both of you. Thanks. More

working for the customer Bought both a used car and leased a new truck. Dan,Chris and Bob all understood that we were firm as far as making these two purchases fit our budget. Bought both a used car and leased a new truck. Dan,Chris and Bob all understood that we were firm as far as making these two purchases fit our budget. They worked very hard to help us and by reducing there own profit, made it work. I highly recommend this dealership and these people. Never felt any pressure at any time. More