Jarrett Ford of Charlotte County

working for the customer Bought both a used car and leased a new truck. Dan,Chris and Bob all understood that we were firm as far as making these two purchases fit our budget. Bought both a used car and leased a new truck. Dan,Chris and Bob all understood that we were firm as far as making these two purchases fit our budget. They worked very hard to help us and by reducing there own profit, made it work. I highly recommend this dealership and these people. Never felt any pressure at any time. More

Awesome Salesman Rob Shumway! Drove 60 miles from Lake Placid to Port Charlotte to look at a car I saw online. had spoke with salesman Rob Shumway on phone, he came in on his Sat. Drove 60 miles from Lake Placid to Port Charlotte to look at a car I saw online. had spoke with salesman Rob Shumway on phone, he came in on his Sat. Off to show us the vehicle. We went for a test drive and he pointed out all options on the vehicle. After we made our decision to buy, he worked with us on pricing and then showed us how all the options worked, set up our phones. We would not hesitate to go back to this dealership, mainly due to Rob, was not pushy, simply informative More

Tires After reviewing different places I decided to go with Don Gasgarth's Charlotte County. I first spoke on the phone with Steve and he was very helpful, After reviewing different places I decided to go with Don Gasgarth's Charlotte County. I first spoke on the phone with Steve and he was very helpful, when I got there, after looking at my car he went over all my options with me. He was very nice and took his time with me. I would definitley go back, very happy with the service, More

I called to get an estimate and schedule service on my Ford truck. I asked for the service department and was sent to voice mail. I left a message telling them what service I needed and asked for a return Ford truck. I asked for the service department and was sent to voice mail. I left a message telling them what service I needed and asked for a return call. Several days and no return call later, I called again and was put through to voice mail. Left the same message and let them know that this was my second call. Never received a call back, so I took my business elsewhere. Called another Ford dealer and spoke to a person in their service department who gave me a price and scheduled the work for two days later. They will be getting my future business and recommendation. More

Don Gasgarth, I want to share our experience with Don Gasgarth, I want to share our experience with (Little Bob) Bob Barlow. In all of the years that we have bought vehicles, we have never had a Don Gasgarth, I want to share our experience with (Little Bob) Bob Barlow. In all of the years that we have bought vehicles, we have never had a sales person so experienced and helpful. Not only was he an excellent salesman but he had a very good sense of humor. Our experience was very good and we would recommend him to any of our friends who might be in the need to purchase a new and or used vehicle. I hope you will share this with Mr. Barlow. The Vorbrokers More

MY daughter 's Mustang was involved in a collision, and needed bodywork , insured by Allstate . After 3 weeks of body work and $ 8700.oo .The car appeared repaired , only to find out that we experienced se needed bodywork , insured by Allstate . After 3 weeks of body work and $ 8700.oo .The car appeared repaired , only to find out that we experienced severe tire wear on all four tires . The claim was reopened and the car was taken to Sawgrass Ford in Broward county Fla this time . We were told that the rear axle assembly was seriously damaged still and the car was seriously out of alignment because of it , $ 4600.oo later on the road again . We were asked "who the xxxx did the work" several times and obviously it was Charlotte County Ford in Port Charlotte ,Fla. At this time Allstate is investigating their negligence and attempting to recover monies for lousy work they performed . More

I drove past the Ft. Myers dealer to have my 60,000 mile transmission service for my F250 because the price they quoted me for the service was cheaper. My A/C had begun blowing a little less cold recently, transmission service for my F250 because the price they quoted me for the service was cheaper. My A/C had begun blowing a little less cold recently, so I had them look at it as well. They told me that some valve was probably clogged and that it would be over $400 and several hours to fix. I said that I didn't have time that day and would have to reschedule. Several weeks later, I went to the local Tires Plus to have them look at it, not telling them what the dealer had told me. They looked under the hood, reconnected a hose that had fallen off, and sent me on my way no charge. Enough said. More

I have owned my ford 500 more than 7 years. It will have more 150,000 miles before the week ends. Charlotte County Ford service team has provided excellent routine and emergency service as needed. Specifi more 150,000 miles before the week ends. Charlotte County Ford service team has provided excellent routine and emergency service as needed. Specifically, I want to compliment Dominick for his professionalism and personal attention. On July 5, when returning from Alabama, my car lost power while I was passing in the left lane of I-75 just South of Gainesville. The LCD read, “FAIL SAFE ENGINE.” I was able to safely move to the outside lane and call your Service Department. Dominick helped to locate a nearby Ford dealership and a preferred towing service. Before I contacted the dealership, I asked if starting my car again might be safe. Dominick suggested I try it but to keep my flashers on and remain on the shoulder of the highway. The car worked. He stayed on the phone with me and instructed me to increase the speed and to re-enter the flow of traffic by gradually increasing my speed. Once I was up to 65 mph and there was no indication of engine failure, Dominick gave me his cell phone number and asked me to call him if I encountered problems once I was well on my way. I did not encounter any problems as I continued to drive toward Port Charlotte. About two hours later, my cell phone rang and it was Dominick checking on me. I was able to give a “going-good” report to him. I made it home without any hint of engine malfunction. The next day, I brought my car to the Service Center and even though your Team was unable to duplicate the problem I had encountered the day before, they did not charge me. I suspect I am not the only customer whose satisfaction with Dominick and your entire Service Team keeps you in the highly rated Ford dealerships. I am sure the day will come to purchase a new Ford. I am certain I will shop with you. Your Service Team makes the service after the sale the number one reason to be a repeat customer. More

I recently special ordered a new 2012 Mustang convertible from the Charlotte County Ford dealership. I contacted Sandy Nyfeld in the internet sales office through an online link.She was very helpful, courte from the Charlotte County Ford dealership. I contacted Sandy Nyfeld in the internet sales office through an online link.She was very helpful, courteous and accurate in our dealings. She took the time to make sure I received the car I was expecting at the price I was expecting to pay. My main residence is in Gijon Spain and the transaction was totally handled over the internet via email. No doubt this was a very complicated sale since I also had a vehicle to trade in. People from the dealership drove to my home on Pine Island, appraised by car and when the new Mustang was ordered, picked my old car up from my home. Everything was completed while I was out of the country! When I arrived back in Florida, the new Mustang was built as ordered and delivered as promised. More

Randy and Bill were both very helpful and kept me up to date with the progress of the building of my ordered Shelby Mustang. They also went above and beyond and researched an issue I was concerned with and date with the progress of the building of my ordered Shelby Mustang. They also went above and beyond and researched an issue I was concerned with and provided outside help if needed. At delivery, since the car was the first Shelby delivered in the area, there was a feeling of being a celebrity. Many of the office and service are personnel were introduced and offered congradulations. I've bought several vehicles from Don Gasgarth Charlotte County Ford, and get them all serviced there, I cannot recommend them enough for always going above and beyond. More