Jarrett Ford of Charlotte County

buying a used car and trading in one I want to give a big thank you to two people at the dealership. First is Alan Stier, Sales, and secondly Chris Thompson, finance office. Both gave m I want to give a big thank you to two people at the dealership. First is Alan Stier, Sales, and secondly Chris Thompson, finance office. Both gave me a very pleasant painless experience. By the way, the car I bought is performing very well, Again, a big thanks to you gentlemen ! Julian Temple More

service nightmare Mr Doyle Service manager did his best to help! But he has no eyes in the back of his head. He talked to the mechanic giving us problems with service o Mr Doyle Service manager did his best to help! But he has no eyes in the back of his head. He talked to the mechanic giving us problems with service only to enrage the mechanic to the point of an attempted sabotage of my F250 Super Duty Crew cab 4x4 Lariet pickup truck. The engine light came on, I checked the oil first thing. Oil level was perfect so we took it in for service. The mechanic in an attempt to repair it broke the o2 sensor off. It would take 9 days for parts and we complained. Mr Doyle got it done in 5 days. When we picked it up the oil was 2+ quarts high. The coolant was almost empty. Battery terminals green with corrosion. Power steering fluid was low. I will never return to this dealers service center and warn everyone I know of the danger! More

Absolutely The Best In Price and Service I shopped half of the state of Florida for a truck and when I finally got to Don Gasgarth Charlotte County Ford my search was over. They blew me away I shopped half of the state of Florida for a truck and when I finally got to Don Gasgarth Charlotte County Ford my search was over. They blew me away with by far the best price. Not only did they provide excellent service before the purchase, they continue to provide excellent service after the sale. This is the only positive truck/car buying experience I have ever had and I am now a customer for life.....even though I live only 3 miles from Englewood Ford!!! N. Johnson More

We continue to be happy with our car buying experience. This is the third vehicle we have purchased/leased through Arthur Francis and Charlotte County Ford. It's great to work with a salesperson who goes a This is the third vehicle we have purchased/leased through Arthur Francis and Charlotte County Ford. It's great to work with a salesperson who goes above and beyond to help us through the process. The overall environment at the dealership is professional while being personable and welcoming from the moment you walk in the door. We especially appreciate the low pressure sales approach from start to finish. We will keep coming back. More

Super Happy Customer The dealership itself is very nice, large, organized, clean, fresh. Everyone greets you with smiles...the staff wear nice Ford logo shirts and khakis The dealership itself is very nice, large, organized, clean, fresh. Everyone greets you with smiles...the staff wear nice Ford logo shirts and khakis so it's easy to identify who's who. Everyone is professional, courteous and friendly. Christopher Thompson, F&I Manager, made my new car lease transition smooth and easy. It was like magic! I feel like I got the exact car I wanted for the best possible price. Bob Barlow is awesome and makes the entire experience positive and fun from start to finish...very thorough, great communication skills, very efficient process-seamless ! I LOVE MY 2016 FORD FUSION-AWESOME! More

Recent F150 Purchase I purchased a used F150 from CCF and Doug Anderson was my sales representative. To be honest this was the least painful purchasing process I have eve I purchased a used F150 from CCF and Doug Anderson was my sales representative. To be honest this was the least painful purchasing process I have ever been through buying a car, and Doug was great to deal with on the purchase. He even answered the number on his business card on a Sunday when they were closed, which was very impressive to me, and gave me the information I needed to decide on the car and go buy the next morning. I can's say enough about how professional the process was and after having taken my Explorer to them for service since moving here I was glad to finally give them my car purchase business. I'm thrilled with the deal I got and love my new truck. Thanks CCF sales team and Doug! More

Very Satisfied Cutomer I'm so glad I decided to stop in Don Gasgarth's Charlotte County Ford on a Sunday morning. I found a 2016 Ford Explorer I fell in love with. I contact I'm so glad I decided to stop in Don Gasgarth's Charlotte County Ford on a Sunday morning. I found a 2016 Ford Explorer I fell in love with. I contacted Arthur Francis (Salesmen) the next day. I have a 2015 Lincoln MKZ also and I knew a Ford vehicle would be quality. I took the 2016 Explorer for a test ride the very next day and it rode as good as my Lincoln. I was so pleased and Arthur Francis explained all the features and details of the vehicle from Bumper to Bumper.. I traded a 2012 Toyota Venza for the Explorer..I actually took the Venza to Don Gasgarth's for the maintenance for 2 years.because it was close by and I was so pleased. I knew I could trust this dealer. Thank You so much Arthur Francis and the polite personal at this dealership. I love driving this vehicle everyday. I highly recommend Don Gasgarth and his entire team. Thank You Arthur Francis and Don Gasgarth Charlotte County Ford. Robert Katilus More

bad srevice Bad customer service. Lies about discount on tires, when full price is applied. Not completing the service. Replaced a tire, that was not need. Took t Bad customer service. Lies about discount on tires, when full price is applied. Not completing the service. Replaced a tire, that was not need. Took the tire to another professional business, and was told, they just wanted to sell a women a new tire for some $340.00. Shameful. I will never go this dealership again!!!! Certainly if your a women, stay away form this place. More

2016 Fusion My son 's 2016 Fusion was involved in a rear-end collision, and needed bodywork. The car appeared repaired upon return from Charlotte County Ford , My son 's 2016 Fusion was involved in a rear-end collision, and needed bodywork. The car appeared repaired upon return from Charlotte County Ford , only to find out that the rear bumper that had been replaced and repainted didn't match the car and was almost falling off in places and body lines between the quarter panels, trunk and rear doors on the vehicle didn't line up. Was told by this dealer that this misalignment was normal. Now come to find out that due to this misalignment and failure to properly fix my sons car the trunk is now full of water and smells strongly of mold. And as far as their 100% guarantee on there repairs, well that isn't being honored.. We were told by this dealer that we could not return with the vehicle due to making them repaint the bumper twice and the vehicle going into the lemon law process for other problems. More

New Car Lease I worked with Dan Myers and the finance department. Dan made the transaction an easy experience and he now has a a very satisfied customer. I would no I worked with Dan Myers and the finance department. Dan made the transaction an easy experience and he now has a a very satisfied customer. I would not hesitate for a moment to deal with him again. I'm very happy with the Ford Escape he helped me find. More