Jarrett Ford of Charlotte County

Needed a new battery They charged way too much for just a battery and I asked them to check out my driver seat because we just purchased from them a new panel and it only They charged way too much for just a battery and I asked them to check out my driver seat because we just purchased from them a new panel and it only goes back and forth it does not go up or down when car was finished I asked about the front drivers seat and was told I had to go back to service don't understand why because I asked them when I checked in and the guy said no problem. I was very disappointed with the service today. More

Excellent service Always friendly, Mark in the service dept. always seems to be in a good mood. The service dept. makes me feel at home almost like you have known them Always friendly, Mark in the service dept. always seems to be in a good mood. The service dept. makes me feel at home almost like you have known them forever. I just hope Mr. Gasgarth treats his employees as good as they treat me. You guys have a really great team there. From Service to Sales you guys are one of the best places I enjoy dealing with! Mike Jankowski Gulf Home Builders More

Lots of employees to take care of your needs. Attentive and they listen to issue. Clean environment too. If wait will be too long for you, they drive you back home. and they listen to issue. Clean environment too. If wait will be too long for you, they drive you back home. More

Friendly Service The dealer and salesman were very friendly and cordial. They were willing to work with me as far as price of the vehicle and the value of my trade-in. The dealer and salesman were very friendly and cordial. They were willing to work with me as far as price of the vehicle and the value of my trade-in. There was no high pressure sales tactics. My salesman (Mark) took plenty of time to go over the vehicle. More

No pressure pleasant experience Went to look at a new F150. Alan came right out, very pleasant and no pressure. Answered our questions and had great patients dealing with us. Actuall Went to look at a new F150. Alan came right out, very pleasant and no pressure. Answered our questions and had great patients dealing with us. Actually changed our minds on which model we were going to get and Alan just went with the follow. Great experience! More

Friendly and well informed The dealer was friendly and well informed about the vehicles He took time to answer all my questions and show me the features on the vehicle I was int The dealer was friendly and well informed about the vehicles He took time to answer all my questions and show me the features on the vehicle I was interested in buying. He was able to get me the color of the vehicle I wanted even though it was not on their lot. More

Raptor Romance Wasn’t really looking for a new truck yet but our local dealer we we purchased a new mustang back in 2012 had this awesome Raptor our front. I stopped Wasn’t really looking for a new truck yet but our local dealer we we purchased a new mustang back in 2012 had this awesome Raptor our front. I stopped in and a salesman came right out. No pressure, I asked a few questions and we took it for a ride. What a beautiful truck, ever bell and whistle you could ask for to go along with a number one dealer in my book. They have gone out of their way in the past to take care of us, that’s why we went back. Drove our new Ford Raptor home the next day. More

Best Customer Service in Town As I’ve been looking for a new car for several months, I walked into the Ford dealership in Port Charlotte and told him exactly what I needed they acc As I’ve been looking for a new car for several months, I walked into the Ford dealership in Port Charlotte and told him exactly what I needed they accommodated me with a quote within about 15 minutes and under my requesting offer. I went back in to pick up my vehicle and it took me about an hour to all the closing documents. This was my best experience I’ve ever had in a car dealership and they were also very family friendly! More

First Oil Change Went to dealership for the cars first oil change. The car a Ford Shelby Gt-350 requires a special oil filter and 10 quarts of Sythenic oil. Service s Went to dealership for the cars first oil change. The car a Ford Shelby Gt-350 requires a special oil filter and 10 quarts of Sythenic oil. Service started with a very professional and polite service writer taking information down . I went into a customer lounge, coffee and donuts were there, at no cost. Half way thru my coffee and donut, my name was called, my car was ready. Less than 15 minutes. Wow!! Great service, best of all this car qualified for a “FREE” first oil change. Thank you dealership and employees More

Routine maintenance Brought my F150 in for routine service and to have the right side outside mirror repaired. As soon as I pulled into the service lane I was greeted by Brought my F150 in for routine service and to have the right side outside mirror repaired. As soon as I pulled into the service lane I was greeted by one of the porters. He said that a service writer would be with me in a moment, and he was correct. The advisor was very polite and knowledgeable, understood what I needed done. My total wait time was seventy minutes from when I arrived and when I left. The repair was done correctly, and even the oil reset light was reset, which sometimes is forgotten at other establishments. Great Service More