
Jarrett Ford of Charlotte County
Port Charlotte, FL
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Appointments do not matter I arrived 15 minutes early to my 9 o'clock appointment, the vehicle did not enter the garage until 10:17 the technician didn't start working on it till 10:20. Don't have expectati my 9 o'clock appointment, the vehicle did not enter the garage until 10:17 the technician didn't start working on it till 10:20. Don't have expectations that your vehicle will enter the garage at your appointed appointment time. More
I have been using Charlotte County Ford (Don Gasgarth) for the past 10+ years and have purchased every vehicle since I moved to Florida from them. The recent servicing of my F-150 was well done in a r for the past 10+ years and have purchased every vehicle since I moved to Florida from them. The recent servicing of my F-150 was well done in a reasonable time. Difference from Don Gasgarth dealership that struck me was the service waiting area is much less "comfortable" with Jarrett Ford. There was nothing to read except a few Ford brochures, no current magazines and not even a local Charlotte County newspaper. Also no early morning treats like donuts that were always there before. Even the sales show room had nothing but two $100,000+ mustangs to look at. More
Horrible service. Very Shoddy work. Would NOT recommend. NOT to be trusted. Had my car for 20+days, picked it up w/several issues. I stress this factor, I did NOT have those issues prior to them working o NOT to be trusted. Had my car for 20+days, picked it up w/several issues. I stress this factor, I did NOT have those issues prior to them working on my car. Yes, Of course I informed them. I was basically was called a liar. I requested footage for the 20+days..... due to the severity of this matter. Here I am, still waiting for it. Nov 13th 2021. Need work done on your vehicle? Do yourself a favor go elsewhere. Had I known beforehand, I would've gone to a different shop for the work needed. Again, I would NOT recommend this shop for repairs. Hopefully you don't experience what I have. More
The minute you walk in the door, you felt that all your needs and concerns will be handled. Everyone greeted me and offered me something to drink. The Salesman Bob, he is WONDERFUL! He genuinely cares abo needs and concerns will be handled. Everyone greeted me and offered me something to drink. The Salesman Bob, he is WONDERFUL! He genuinely cares about helping you. I went back and met with Brooke. She helped me with the features in the vehicle. She's great! Hopefully in 6 years, when I'm ready for new vehicle, I'll be returning to Jarrett Ford of Port Charlotte. I can't say enough about my overall experience. The whole team helped me tremendously with my unique situation. This is the dealership to go to for a hassle free buying experience. Also knowing that that they genuinely care about helping you. Thank you for helping me in getting my new Ford Bronco!!! More
It was late in the day when we got to the dealership and we needed a rental. This vehicle is our only means of transportation. Both Enterprise and Hertz stated they had no rentals and Lance Mills was very we needed a rental. This vehicle is our only means of transportation. Both Enterprise and Hertz stated they had no rentals and Lance Mills was very helpful, was able to get us a rental. More
Always great service from this dealer. This visit was for an oil change and tire rotation. Completed rapidly. I only use thisbdealer for my vehicle service. for an oil change and tire rotation. Completed rapidly. I only use thisbdealer for my vehicle service. More