
Jarrett Ford of Charlotte County
Port Charlotte, FL
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Arthur Francis did a great job helping me purchase my vehicle. He went above & beyond to help make the sales transaction a success for both of us. I would highly recommend to anyone interested in purchas vehicle. He went above & beyond to help make the sales transaction a success for both of us. I would highly recommend to anyone interested in purchasing a new or used vehicle to contact Artur Francis for all your auto sales needs. -Thomas Emond More
Im tired of the excuses and I'm tired of the level of service. Every single time I've had my vehicle serviced at this dealership they have broken or damaged something on my vehicle. (2020 Mustang GT). Mi service. Every single time I've had my vehicle serviced at this dealership they have broken or damaged something on my vehicle. (2020 Mustang GT). Mind you my last 2019 mustang GT was a lemon. So far on my current mustang these are the following issues. 1. Dealership Broke my dash camera. 2. scratched illuminated door sills. (Chad replaced both dash cam and door sill.) 3. scratched all 4 wheels during new tire installation. (Chad made it right by replacing all 4 wheels) still an inconvenience to me. 4. Wheels were not torqued to spec during service which led to a clicking noise that was blamed on a wheel spacer. Ever since it was torqued down myself no clicking noise or rubbing. 5. Rear Axel replaced on a new vehicle (2 weeks for repair) 6. Exhaust replaced on a new vehicle 7. Seat Tracks replaced (when they were replaced they lost a plastic cover for the seats and put the wiring back together incorrectly leading to a follow up visit, once again an inconvenience. 8. needs new Catalytic converter on drivers side - earliest appointment is one month out. (Karen fit me in for one week out, thank you) I probably wont have the car back for a week or so. I did have an appointment scheduled this week but I unfortunately missed it due to a family matter. I apologized, left two voicemails and nobody called me back. Finally I reached Karen and received help. To have an expensive new vehicle have this many problems over the course of a year (not including the 2019 mustang GT lemon) just to get hit with this level of service, it makes me want to sell the car and take my business to a brand / dealership that will provide that white glove service many clients are looking for. Its frustrating enough to have this many problems with a new car and then to get hit with this kind of service, unacceptable. These mustangs made by Ford have way to many issues, especially for the inflated prices they sell for these days. I am aware Ford is not a luxury brand, I'm not asking for luxury service, I'm just asking for service in a timely manner at a respectable level. The prices on your vehicles have gone up but the level of service has gone down. More
Extremely happy with the entire experience buying a vehicle. They listened to what I wanted and did everything the could to make that happen. Thank you to everyone to make this a great experience. vehicle. They listened to what I wanted and did everything the could to make that happen. Thank you to everyone to make this a great experience. More
Respect. No high pressure sales and staff actually likes to work there. They did everything possible to make us happy!! No high pressure sales and staff actually likes to work there. They did everything possible to make us happy!! More
- Horrible service. Very Shoddy work. - Would NOT - Horrible service. Very Shoddy work. - Would NOT recommend. - NOT to be trusted. Had my car for 20+days, picked it up w/several issues. I str - Horrible service. Very Shoddy work. - Would NOT recommend. - NOT to be trusted. Had my car for 20+days, picked it up w/several issues. I stress this factor, I did NOT have those issues prior to them working on my car. Yes, Of course I informed them. I was basically was called a liar. I requested footage for the 20+days..... due to the severity of this matter. Here I am, still waiting for it. Nov 13th 2021. -*- As of January 21 2022 I'm still waiting! Need work done on your vehicle? Do yourself a favor go elsewhere. Had I known beforehand, I would've gone to a different shop for the work needed. Again, I would NOT recommend this shop for repairs. Hopefully you don't experience what I have. More
I always service my vehicles at Jarrett For of Charlotte County Great staff and great service. Staff is always happy, so you know its a great place. County Great staff and great service. Staff is always happy, so you know its a great place. More
I ordered a Maverick in August thinking it would not be delivered till May of 22 but to my surprise and joy it came in December. Alan Stier was very efficient and helpful. I have done business with this De delivered till May of 22 but to my surprise and joy it came in December. Alan Stier was very efficient and helpful. I have done business with this Dealer for 20 years and as I am concerned they are the best in the area. More